"Don't bother. Just another sophmorish example of "deceitful" pricing. As always with the "fly by nights" you get an email to call and "verify" your credit card data and when you don't need the accessories or extended warranty, you get a "just a minute don't hang up yet...there will be a mandatory insurance charge on your order of 7% you need to authorize"."

"DO NOT ShopDigitalOnline. They do not disclose shipping insurance fee (not part of S&H charge) which is 4% of the price. They do not ship ontime or notify you that it has not been shipped for whatever reason. Their answer to your inquiry will be that the issue was so small that notification was not needed (even though the delay was over 4 days, and they required an additional 2 days to get it shipped). Items purchased state that they are in stock when they are not. These guys are from New York and give New York retailers/e-tailers a bad name. These guys should be banned from the online shopping guides. If you do business with them, good luck is all I can say."

"Bad experience - after placing order on web, next day a rep calls me, veryfing order, shipping address (which is nice) by saying: we will be shipping to.... (Address) - so I feel good about the camera I am going to receive in 2 business days - but the says it is out of stock! I was completely astonished. Then he repeats it is out of stock and asks if I want to wait 21 days and start to laugh! I do not know what is so funny about it - already upset about not getting the camera - and he is giggling! Unbelievable, made me feel as if it was a joke. Bad and upsetting."

"1)After doing a fair amount of research on Online Dealers, I ordered a Panasonic DV-953 Camcorder from shopdigitalonline.com. Theirs was the best price $1011.00 plus shipping.

2)Was informed immediately that Camcorder was out of stock but was assured to have it in about a week and service was very friendly.

3)Called after a week and was told that camcorder still wasn’t in stock and to “hang-in and that shipment was delayed for no good reason” and they would ship overnight as soon when it arrives.

This is where the BS starts.

4)Out of curiosity I was checking the shopdigitalonline.com page and saw to my
astonishment that the price for the camcorder went up from 1011.00 to 1409.00.

5)Realizing there was no incentive to fill my order at 1011.00, I ask a friend to give them a call and ask if they had any cameras in stock? The answer was a affirming yes and that that was the last camera available in North America for the
price of $ 1409.00 plus shipping.

6)15 Minutes later I called and got the run around from:
The camera is out of stock and will not come back in...to..
The information my friend got was not correct...and that
The raised the price to discourage interest in the camera…..lol
To being handed over to another sales rep….same guy with higher pitch in his voice…. after threatening of giving them a bad review on resellerratings.com, all of a sudden found a unit and was wondering aloud why the transaction hasn’t gotten thru…..and getting it ready to ship out.

7)5 Min later getting a call back from the “superviser” (still same guy) who was saying again that the camera was not in stock and they made a mistake and I they could sell me anything else to make up since they take bad ratings quite serious.

Bottom Line…. If you accept an order and you think you sold it too cheap, don’t string the customer along and just say it won’t come back in. Their greed wasted my time and they strung me along as a backup if they couldn’t sell the unit for $ 1400.00.
Major Point …they got caught lying….no business for these guys from me ever!

I know this review is rather lenghty, but so is my frustration.


"

"I put in an order with Shop Digital Online for a Canon Digital Rebel. Their website said it was in stock. A few minutes after putting in the order, I got a call from them saying it was out of stock and if I was willing to wait 16 days before it can be shipped. I checked with other stores and it was also out of stock so I decided it was ok to wait. Two weeks later it still has not shipped and now they say it won't be available for another 14 days!!! No thanks. I cancelled my order."

"Shopping here was truly a pleasure!

1. I came here after having many many frustrating experiences trying to get a new PV-DV953. Their site said please call for stock, so I did.
2. I spoke to a rep named Charlie, who was extremely helpful and polite through the entire purchase. He volunteered that they didn't have any but that they would by Thursday and would ship Thursday or Friday.
3. I decided that sounded like a more honest story that I would get elsewhere, so I placed an order with the comment that I needed the item soon, so if it didn't ship by Monday, I would like to cancel.
4. I became a little worried because they had raised their price for the item almost $200 since I ordered it, and knowing online camera stores, I expected to suddenly have the item on 'backorder' so they could sell it to someone else at a higher price. However, they didn’t do this at all!
5. On Friday Charlie called back. He didn't try to sell us anything. Instead, he apologized, saying the shipment came in a day late and they would ship out Tuesday night overnight at no additional charge instead of Friday by UPS ground. Was that alright? I said absolutely.
6. The item arrived Tuesday afternoon as advertised!

Through every step of the process they were honest, polite, and a pleasure to deal with. And, of course, they did indeed upgrade my shipping to overnight for free. Finally, an honest, well-priced online merchant. I hope their efforts pay off for them.
"

"I ordered a Panasonic pv-dv953 digital camcorder from shopdigitalonline.com on Friday the 21st after reading some reviews that had said you will still get your item(s) even if you decline the accessories. I can now verify this as true. The price was not the lowest I found but the extra 50 bucks was worth not getting the run around about the item being in stock and then mysteriously becoming backordered if you decline accessories. I did receive a call on Monday the 24th from a gentleman named Charlie and he wanted to verify my address and zipcode. In addition he asked if I was interested in an extra battery, UV filter, or telephoto lens and I declined. I was told thank you for your order and it will go out today. I had requested 2nd day air delivery planning on the package not leaving until Monday but they actually shipped it DHL next day air early am so I had it in hands Tuesday. All the factory accessories were included along with the USA warranty card. This was a great experience for me and I hope they can keep up this level of service so my review will hold true indefinately."

"At the end of March 2004, I purchased a Sony DSC-F828 from Shop Digital Online. The following day, I was contacted by Charlie at TS- Shop Digital, New World Series to verify my order.

Besides verifying my order, Charlie informed me of several things I should have to go along with my outstanding digital camera. Being involved in sales, I recognized his low pressure sales tactics (which I think are good). Of course, all of Charlie's suggested items (Lens Kit, Telephoto Lens and a Wide Angle Lens) were of great interest to me and the prices seemed to be okay. He also switched my memory reader to compact flash, which I appreciated. I knew I was getting a good camera and decided I wanted to complete the accessories I wanted. To date, I haven't been able to thoroughly assess the quality of the (Digital Concepts)accessories I purchased.

Up to this point, I have been pleased with the prices and, more importantly, the way Shop Digital Online has dealt with me.

"

"I purchased a Sony 828 Digital Camera. First time purchase with this company. Transaction went SMOOTH. Call from company so they could verify it was me purchasing the item and not some teen-ager (I like that verification). At that time, I was also offered a 30% discount on any accessories. I declined the accessories and was thanked for buying the camera and was informed that the camera would be shipped immediately. No HIGH PRESSURE at all. I ordered the second day air shipment and received an e-mail with tracking number shortly after. Camera arrived well packaged at 8:00 AM on the second morning. I am EXTREMELY pleased with Shop Digital On-Line and will do business with them again."

"Ordered the Canon 10D. They had one of the better prices for a merchant that has a good reseller rating. I had to call to confirm my other and that resulted in a sales persons trying to sell me everything under the sun. I did purchase (over internet average market price) a lens for the camera. They didn't have this lens listed on their website, so I couldn't verify the price. In retrospect the prices for the items offered by the salesperson were higher than I could later find elsewhere.

Bottom line is that I purchased a second item which was over priced. I don't know if I would have received the camera otherwise, but the salesperson was polite and the merchandise arrived on schedule and it was all that was promised -- US warranties, etc.

You just have to resist the offer of over priced merchandise. Otherwise a good experience. Don't know if I want to go through that again though."

"The merchandise that I ordered, a Sony DCR-DVD200 camcorder arrived as described (in a factory sealed box). They were among the lowest priced retailers that had a decent rating here.
My order was placed 11/27/03. My credit card billed 11/29/03. A clerk contacted me on 12/4/03 and asked politely if I would like to purchase any accessories or an extended warranty policy. The order shipped 12/4/2003. The unit arrived 12/8/2003. I guess that I didn't appreciate that my credit card was billed six days before I was contacted or the unit was shipped. Other than that, I am satisfied. "

"BUYER BEWARE! DO NOT BUY FROM SHOPDIGITALONLINE!

I recently had the horrific experience of ordering from this company. I specifically ordered a SanDisk Ultra II 512MB compact flash card for my Canon digital camera. To my dismay they sent me an inferior DaneElec card. Their customer service department was less than helpful stating that they do not even carry the SanDisk card I ordered and substituted the other card without my permission or knowledge. I was then told that I would be charged a 15 percent restocking fee of the item which I did not even order! After returning the item promptly, they refused to immediately credit my account. Do yourselves a favor and avoid shopdigitalonline at any cost. Other venders may charge more but you certainly get what you pay for."

"I placed order for Canon G5 and Sony DCR-TRV38 on Thursday 13, got a confirmation call few hours later. I had been told that I will get my order in 5-7 business days. Shipment arrived on Tuesday 18, only 3 business days later. Everything looks good. I am happy with my purchase."

"Order placed on the night of Sunday October 5. There was a message on my answering machine when I got back from work on Tuesday (may have been there Monday but I don't check it every day). It was a call to verify my order. I called them back and verified my order for a Canon Powershot A70. I was hassled to buy additional memory during my verification and from that point onward my experience got weird. Before hanging up I asked how long it would take, 7-10 days was the answer.

The status of the A70 on their site said it should ship in 2-3 days. So on Thursday I send off an email and ask for the status. They reply with "your order should ship Today or Tomorrow" and tell me they'll email the tracking number when it ships. "Great!" I tell myself.

I email them on Saturday the 11th of October asking for the tracking number. I assumed they didn't remember or for whatever reason didn't send it. I get a reply "Hello, we are working very hard to fill the Canon A70 orders. But right now they are backordered, and discontinued. We will email you when they ship. Thank you for your patience" I was shocked and very upset at this considering their previous reply.

I send off one more email on Monday the 13th stating that I was told it would ship "today or tomorrow" and that the status when I ordered said it should ship in 2-3 days. The reply I got was "ok, I will push your out Today or tomorrow the latest..sorry for the mixup..charlie" Not sure what the story was but I think pointing out their inconsistencies was beneficial.

The camera shipped on Tuesday the 14th of October. A full week after the order was verified. It arrived today the 17th of October with the cheapest shipping. (Which was still almost $15 (USD).

On a positive note they were very quick to reply to all my emails.

I chose them because they had the lowest overall price that I could find.

"

"I had been shopping around for my Canon S400 for about a week using pricewatch.com and pricegrabber.com as search tools. Normally I order from Newegg.com for whatever I need no matter what. However, this time they were too far off from the price I could get. Shop Digital had exactly what I wanted and saved me about $35. That's almost a 256 MB CF card! I ordered Sunday night, got a confirmation phone call Monday morning which surprised me, and had my digicam on my door Saturday morning. Product was as stated, new in box. I am very happy with my purchase."