"For a 65" DLP the shipping charges were listed as $279 which is what was listed in the checkout.
In their FAQ it states:
"Shipping Cost
You will find accurate shipping charges in your shopping cart."

Yet the shipping charges were increased to $340. They say it is insurance which they require which is OK if that is listed in the checkout. But no - they added 5% =$61 to the Bill. When I asked they say that shipping insurance is not a shipping charge, but it is to me since it was added to the shipping costs and to the invoice without reasonable notice.

Beware, they have good prices but will add 5% without telling you directly.

I have ordered a second 50" plasma TV and in the notes I stated I would not pay more than on this invoice. Stand by for updates when the TV's arrive.
"

"It's obvious that the good reviews are planted there by the company. They are all one or two sentences and read like a TV add.

HEY SHOPDIGITAL ONILE, Your lies didn't work I almost bought from you but read the real reviews. YOU PEOPLE SHOULD BE LOCKED UP!!!!!!!!!

"

"They run an insurance scam. They show you an invoice without insurance and then they tack on an 8% insurance fee after the order is processed. What makes it worse is they hide the insurance under a larger shipping cost. My shipping started at $19 then popped up to $39. When I checked the invoice a day later."

"DO NOT BUY FROM THESE PEOPLE!!! TRUE CROOKS!
This company practice a classical "switch and bait" method! I tried ordering a TV (Sharp 46" LCD TV)which they offered very cheap. But I was FORCED me to buy the handling of $100.00 on top of the $300 shipping! And they stated that it does not have a remote control, stand, or manual and I only have 90 days warranty and of course they would sell me extended warranty for an additional $300.00. Yet they say the unit was brand new. I called the manufacturer and they stated that what the seller said was UNTRUE. All Sharp TV comes with 1 year warranty with in-house repair. When I confronted them about their business practice, they told me: You think we would sell you a TV that retails for $1,800.00 for $1,200.00 (to which they advertised online)? I immediately cancelled the order and had to inform my credit card company that these "crook" might use my information illegally. Bottomline, DO NOT DO BUSINESS with these guys. THEY ARE TRUE CROOKS. I've already filed a formal report about this company to Internet Crime Complaint Center (www.ic3.gov)."

"I wish I had checked the BBB before ordering from this company. They should be closed down.It is places like this that give "online" companys such a bad name.I called to order my plasma TV and the price was $280.00 higher than the price they had posted. They explained they had a price increase and not had a chance to correct the site.They offered me the step-up model for the same price, this should have been a TIP OFF but I placed the order. I ordered it with "White Glove Delivery" for an additional $159.00. I am a senior and needed inside delivery and not left on the sidewalk. I also ordered a Panasonic home theater system and a wall bracket for the plasma.
My delivery was promised by 1:00 P.M., you had to pick a 4 hour window. At 7:10 P.M. the driver called a said he would be at my home shortly. I told him to cancel it as I had been waiting since 1:00 P.M. for my special $159.00 extra delivery. Within 10 minutes the office called and said please accept delivery and they would get me a credit for the $159.00. I did accept it but was never able to get my $159.00 back. This is only the begining with a person named Henry at this company. The home theater system they shipped me was a model that had a retail price of $200.00 less than the model I ordered and the wall mount was the wrong type for the plasma. After 6 seperate calls to Henry over a 35 day period he told me that was the home theater model I ordered and the fact that it was $200.00 less did not make any difference. Why anyone would pay more than the retail price for this he had no explanation. I paid $475.00 for a model that retailed for $369.00. To all of this add another $320.00 for delivery charges.I have reported this to the BBB and have asked American Express to drop them as a merchant.If I lived closer to Brooklyn, New York I would take them to small claims court. I hope anyone reading this will be sure to check reviews and BBB before buying anything from anyone online.Thank you for taking the time to read this."

"I will NEVER shop at this store again. This store has done EVERYTHING they can from making purshasing misable. First red flag was the 112 dollars extra for a manditory shipping insurance that was NOT mentioned prior to the call back. I also bought the extended warrenty which is a JOKE, this NOT a in home service which means If anything occurs I will have to take it in to a service center, and with no way to dismount a 52 inch tv myself nor bring it in to the serice center this was a useless purchase. I also noticed the price dropped 30 dollars the next day after ordering, it but ShopDigialOneline was not willing to price match their own price. With everything said and done it would have been better to buy this from another company and only pay a FEW dollars more (10 - 30) more for the same product with no headaches...."

"It's obvious that the good reviews are planted there by the company. They are all one or two sentences and read like a TV add.

HEY SHOPDIGITAL ONILE, Your lies didn't work I almost bought from you but read the real reviews. YOU PEOPLE SHOULD BE LOCKED UP!!!!!!!!!"

"This site needs to be shut down immediately! Why? They low-ball customers. Once I placed an order (shame on me) and they contacted me to sell a bunch of add-ons in the name of accessories, extended warranties and etc., the final price is much higher than the original. The worst of all, they charged my card right away. Now I have to call my credit card company to have this charge removed. "

"Where are these "good reviews" from? Who wrote these "good reviews"? These are the questions you would NATURALLY ask if you had any direct experience with them. My experience is so bad that I could not even put it to words. The product is neither new nor the same as ordered. The man play the "bait and switch" to the bone. The Better Business Bureau web site is right about this joint. It has many names too. You have to be stupid to order anything from them. "

"Consumer be warned. I contacted this company via phone to purchase a 52' lcd TV.
I paid for express shipping and waited for my confirmation email. This company never ever emails you or returns phone calls unless you are purchasing something.

The TV arrived on time and was damaged (the tv had been repackaged poorly and was not factory sealed). This should tell you that they sell refurbished products without advertising or informing the customer that they are refurbished. I refused the shipment due to damage and called customer service.

I had to call several times to finally get the manager Henry on the phone (also the same person who took my order) and he informed me that a new tv would be shipped to me. At that time, he attempted to have me pay for insurance on the replacement tv (does this sound legitimate to you?). I refused and after some more on hold time he gets back on the phone and says its waived and going to be shipped.

The TV arrived again repackaged and not factory sealed but seemed to be undamaged. It did look different though, so I checked the model and serial number and what do you know, its a smaller tv than what I ordered (which happens to retail for 700.00 less than the one I ordered). I refused the shipment again and got on the phone.

First, I spoke with Sara informing her I would like a refund. She told me Henry was off for the day and told me she would contact me back after speaking with him. I informed her that I would contact her back at my convenience. When I called back, I spoke with someone else who said Henry would be in later that day and would call me back. Imagine my surprise when he never did.

I called Henry as soon as I could the next business day and asked to cancel my order and get a refund of my funds. He told me that I would have to wait 6-8 weeks bare mininum and that his company would have to file a claim on my behalf with the trucking insurance and some other insurance company and I would have to wait on those claims before I could get any kind of refund. What kind of genuine business would make any customer wait weeks/months for a refund? I was livid so rather than yell and argue, I politely got off the phone.

I called back a little later after calming down, and reaffirmed to Henry that I wished to cancel and refund my account. He told me that if I let him ship another tv to me (a third time) and anything was wrong with that shipment, he would refund me immediately. This leads me to believe that an immediate refund is available now. I informed him that I wanted to cancel and before he could again add to this story I excused myself from the conversation.

This should paint a picture for potential customers of any of these companies. If you need further documentation on these companies, check out what the NY BBB has to say about them. It isnt pretty. I plan on fighting this as vigilant as I can until a proper resolution has been reached."

"This is a classic bait and switch operation. After placing an order for a 42' Sharp LCD TV, I received a confirming phone call saying the order will be shipped that week. Great. Well, nothing comes in. I find out it's on backorder. Except their website still says they have stock and are shipping in 24 hours. I check over the next 3 weeks and they didn't even reply to my last e-mail. They give a lowball price and wait for the market to catch up and hope you don't catch on...
I cancelled my order on 2/21. 3+ weeks wasted for a dishonest company to string me along.
Avoid them like the plague."

"Beware of this dishonest seller!! I just finished the last of my dealings with Shop Digital Online, and I am so sorry I even attempted at buying from them.

On 12/3/07, I ordered a 50” plasma TV online. They had the best price and the site said it was in stock and will ship in 24-48 hours. They called the next day to confirm the order (very long wait on the phone, BTW), and the guy said I would have it in 2-3 weeks. Awesome, since this was for Christmas. One week later. A week later, I checked my credit card online and found no charge, so I sent an email asking about this. It was amazing coincidence (yeah right) but I quickly received a backorder notification email and a second email stating the TV was on “a slight backorder.” They were expecting a shipment in the next 2-3 weeks. But I thought it was in stock! I then reread the reviews and learned of some of the tricks companies like this play. So I started getting worried.

The next week, I send an email just wondering if they heard anything about the shipment. No response. All this time, the TV is still listed as in stock.

On Friday, 12/21/07, I decided I’d try and call to see if I’m getting a runaround. I told the sales rep that I was interested in the TV and that I wanted to know if it was in stock and available for immediate shipment. Yes, it was. “So can you please explain to my why my order has not been shipped?” The guy fumbled some kind of explanation, saying that his computer doesn’t have recent orders. But it’s been nearly 3 weeks! He asks me to wait for another two weeks. Well, I’m getting pretty fed up by this point.

My wife calls on Sun., 12/23/07, explains what’s going on and what the guy said, then asks if they have any intention of actually selling me the TV. Again, they fumbled some explanation, saying that they’re looking into it. A shipment will arrive in 1 ½ to 2 weeks. Fine, we’ll give them a last chance. Yesterday, 1/3/08, I emailed again saying that 1 ½ weeks has gone by and I was curious about the shipment. The entire response was “its going to be another 3 weeks before we get it in.” Yeah right! I’ve heard that one before.

So I cancelled the order and placed an order with another company. It’s interesting – the other seller said they knew of the place, that it was right down the street from them. He said that the company was a classic “bait ‘n switch” shop. They apparently make their money by taking an order and then waiting for the manufacturer to lower their price. Or they try to sell you on something more expensive. Absolutely amazing! Yes, he’s the competition, but it’s consistent with my experience and what I’ve read about the company. If that’s what’s going on, then I’m shocked that a company could be so dishonest and immoral. Perhaps this model works because the market consistently has prices falling as new version come out. But any of us who order a product which is new or popular would get screwed. BTW, the TV is still listed as in stock and to be shipped in 24-48 hours. Amazing!

All that being said, that one conversation I had (order confirmation) was pleasant and I don’t recall getting a hard sell. Perhaps they’re fine for buying items which are less expensive and which would be normally in stock. Pretty much all the positive reviews for this company were for camera purchases, so maybe they’re OK for that. But good luck getting something pricey from them which isn’t deflating in cost!

At best, they’re incompetent. At worst, they’re dishonest. Or at least I hope that’s the worst of it. If you choose to buy from them, do so with eyes wide open. Like someone else said, all communication apparently needs to be initiated by the buyer, so stay on top of them. But just save yourself the hassle and buy elsewhere!"

"Bait & Switch company. Requires that you buy "upsell" accessories otherwise products you order are suddenly "On Backorder." Prices fluctuate on items and when calling to see if a particular item I ordered was in stock for the new higher price, it was available. When telling them that I had a pending order, "oh, that was a mistake, we don't have it available." Don't believe the positive reviews from others, especially the recent ones! This merchant is a strictly online vendor and it is very likely they are padding their reviews. Read their horrible rating on Better Business. BUYER BEWARE!"

"Just another shady internet retailer. Don't be deceived by the low advertised price as they will add on many mandatory extras before they will ship to you. Also when they call they tell you that the products are refurbished even though there is no mention of that on their website. Bottom line BUYER BEWARE."

"Can you say "bait & switch"? It is very obvious how these guys work: First, advertise a low price to attract the order. Second, they send an email saying that you need to call them to verify the credit card info you provided with your order. Third, when you call they try to up-sell you on a protection plan and overpriced accessories. Fourth, after you decline the up-sell they tell you in a subsequent email that the product is out of stock and will be available in three weeks. Lastly, (this part is up to you) you cancel the order. The result: they didn't have to sell you anything at a low price and you wasted your time. Avoid them!!!"