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Verified
1/5

2016-04-17

avoid these liars

"ordered item. got email "your item out of stock. it will take us 5-15 business days". ok... 3 weeks later checked the status online and see "your order is cancelled". By who, why? No email, no notification. F#%ing a$$holes. wasted my 3 weeks, I could have the item long ago."

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Verified
5/5

2015-08-05

"Ordered from them 2 years ago and had problem with the product.
I lost my receipt so I had to call to get it.
within one minute I had my receipt in my email from them
SUPER Customer service.
A++++++++++++++++++++
"

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Verified
5/5

2015-07-20

"Ordered on a friday and got it on a monday.
Saved a ton too.
Good work!
"

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Verified
1/5

2015-07-20

"Ordered the Cuisinart FP-14BK Elite Collection 14-Cup Food Processor as a gift and call few times to confirm the order, finally someone answer the call and told they have the item in stock. after a week waiting and email them again for the shipping info and someone reply with no name and title and tells I have to using Paypal to pay instead of credit card. then I try to reorder again, and they tell this item is all sold out. WT... customer service and selling company."

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Verified
5/5

2014-10-30

"I am very pleased by my overall experience buying an Onkyo TX-NR636 receiver-amp. Saved $135 more than my typical low-cost sources who claim to 'price match' but really don't. The VERY low price and a couple of reviews put me off initially but I could not expect anything better. A company trying to hustle-up really great deals."

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Verified
5/5

2014-10-20

"I purchased a trolling motor from them came very quick but was damaged by the shipper. Savinglots worked to get this resolved and could not have had a better experience. I will definitely look here first."

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Verified
5/5

2014-09-09

"Ordered a trolling motor on 09/01/14
Got it the very next day and saved almost 500 dollars.
Blown away.. will check here first every time
"

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Verified
1/5

2014-08-26

" I do NOT recommend this company. I ordered a product (camera) and then was told it was discontinued. Even though its cancellation affected another purchase (replacement batteries) made elsewhere based on this order, there was no understanding. The customer "servant" got angry with me for being frustrated and hung up on me. Their email "SAID" that they had another option when in fact they had none.

I do NOT think they have high enough standards for service.
"

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5/5

2012-11-21

"I ordered a set of car speakers yesterday and had them shipped UPS ground. By some fluke, they arrived the next day (today). They were brand new, as expected, and work great. Packing was excellent.

I did not get a shipping confirmation or any status updates other than "your order has been sent to savinglots". Though this may be because I used google checkout rather than their own checkout.

Overall a good experience. I would not hesitate to buy from these guys again.
"

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Verified
5/5

2012-06-08

"I ordered a Danby DAC811E, 8K BTU window air conditioner from Savinglots.com. I chose them because of pricing, as they had the lowest I could find. I placed the order paying with PayPal on Sunday night and received an automated response email immediately. It ocurred to me that the ordering process with that payment method was so streamlined they didn't have my phone # if needed for shipping. I sent an email. Monday morning "Mark" promptly responded to my email. That afternoon I got a tracking # and UPS estimated delivery to be Wednesday by standard ground shipment. It was shipped from Ohio to Maryland, and arrived Wed. morning, 48 hours after Savinglots had my order. Danby's box was so well packed the unit was perfect, tho the box was a bit beaten up. I'll do business with Savinglots.com again without question."

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Verified
5/5

2012-04-04

"I read all the bad reviews about this company which made me nervous. I ordered my receiver on Tuesday and on Wednesday afternoon it was on my porch. I was impressed. So I give them two big thumbs up."

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Verified
1/5

2012-03-27

"BUYER BEWARE!! THIS IS ABSOLUTELY THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD!!! EVER!!! Basically, I placed an order for a car audio video navigation system on March 16, 2012 that ultimately never shipped. The website clearly states in multiple locations that items in stock are usually shipped within 24-48 hours; the item I ordered was listed as "In Stock", and by March 20th, the website updated my order status as "order processed, awaiting tracking number from warehouse", yet I never received a tracking number or even an email stating my order status. I called multiple times and I was constantly told that it would ship the next day, and the next day, and so on. Every time I called, a "Mark" picked up the phone but always had the same thing to say about the order: that there was something going on with the vendor & the warehouse and to keep calling back the following day. After more than a week had passed without any indication of when my order (that should have been shipped many days earlier) would be delivered, I finally decided to call and cancel the order on March 26th. Never have I had to go through so much trouble after spending nearly $800 on a product, just to be treated with incredibly horrid customer service. The people at Savinglots.com obviously need a serious lesson in Customer Service Skills 101. At this point, I only hope that my credit card refund is processed expeditiously so that I can be done with this company for good; I do not have the patience to go through the whole run-around process to get my refund--I will waste no time getting my credit card company involved if it gets to that point. Moral of the complaint: Savinglots.com is a COMPLETE SCAM!"

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1/5

2012-03-18

"This site looks a complete scam to me.The price was surprisingly low so I ordered a sony cyber shot camera on Saturday morning and by Saturday evening my credit card was being used in NY(although I am in NC ). I got around 200$ spend but luckily I looked in time and got my credit card cancelled. Obviously I was never charged for sony cyber shot but purchases in NY.Do not fall in trap and greed."

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Verified
5/5

2011-09-19

"My experience with savinglots.com has been excellent. I ordered a danby dehumidifier from them that work fine for a month, then stopped collecting water. One call to Mark and he had UPS pick up my broken dehumidifier, and once he had the tracking he immediately sent out a replacement which arrived in 2 days. Their shipping ( 1st and second time) was lightning fast and the customer service was great. I was hesitant getting this product replaced because I don't want to get another lemon, but if I do I know savinglots will take care of me. I did read some bad reviews on them- not sure why- but I wouldn't hesitate to purchase from them again- in fact I probably will."

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Verified
5/5

2011-08-22

"There was an issue with the map software on our Clarion NX501 that prevented the navigation feature to work due to an out of memory error. Despite this being a factory defect in the software, there were countless stories on the message boards about clarion requiring users to purchase a replacement card if the deck was installed by a non clarion authorized dealer. We had ours installed by a high end shop that isn't an authorized Clarion dealer, so we fell into the group of people that Clarion refused to help.

When we called SavingLots.com and told them about our situation, they were very willing to help. They told us that if we would send them the SD card with the defective map software on it, they would make it right.

We sent it in that day, and two days later we had a replacement card with the bug fix from Clarion. After months of fighting with Clarion over the factory defect, our problem was solved after one phone call to SavingsLots.com.

I am still amazed at how customer service oriented they are and how willing they are to stand behind the products they sell. I would highly recommend SavingLots.com to everyone.

"

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