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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-09-28

"Very satisfied with the quality of the rug and the prompt delivery. "


Verified
5/5

2014-09-26

"I ordered my rug on Wednesday and it arrived on Saturday!! The process was seamless. "


Verified
5/5

2014-09-26

"Love my new rug! Customer service was very helpful. The colors and quality are true to the description. "


Verified
5/5

2014-09-26

"I have purchased two rug pads and I am very happy with both. I have hardwood floors and my rugs stay in place very nicely. Both rugs were cut to meet the specific needs of my rug sizes and both fit perfectly."


Verified
5/5

2014-09-26

"Rug quality was awesome, ordering was easy, description and color of rug was spot on and shipping was quick.
"


Verified
5/5

2014-09-26

"Love the rug quality and color. The shipping was faster than I was expecting as well."


Verified
5/5

2014-09-26

"Great products and customer service. Rug appeared exactly as it did on the website. In fact we ordered a coordinating rug for the adjacent room!"


Verified
1/5

2014-09-26

"Not good for me. The color was not as represented on the web-site. The quality was not very good. The care instructions require only a non-rotating brush vacuum cleaner. I could see an exposed white lining along the edge of the orange rug. Carpet returned."


Verified
5/5

2014-09-25

"nice rug. good price and shipping
"


Verified
5/5

2014-09-25

"Very satisfied with the carpet that I ordered. We had good choices
and it goes perfect with my decor. Thank you
"


Verified
4/5

2014-09-25

"i was disappointed because the rug was navy blue and not light blue. If you put a navy oriental next to this rug you would definately think it was lighter. I pulled two rugs up to compare them also but I'm not going to return because of the cost !!! Have a nice one "


Verified
1/5

2014-09-25

"I purchased outdoor patio furniture from Ruglots.com. (Cosmopolitan series by Zuo Modern) After 3 weeks, the cushions faded tremendously with normal sun exposure. I contacted Ruglots.com and they did have the manufacturer ship new cushion covers to me. I knew this would fade the the original covers because it was the identical material. They understood it was clearly a manufacturer defect and I wanted to return the items. After all, I just spent $1,600 with Ruglots.com and ended up with patio furniture that looks 10 years old, after just one month! THEY WOULD NOT PAY FOR THE RETURN SHIPPING!! They did offer me a $300 credit which I took, but came to find out it will cost me over $1,000 to have the cushions recovered in UV stable fabric (like it was originally advertised to be!) So now I am stuck with new furniture that I am honestly ashamed of. All they had to do to keep a good, first-time customer like myself happy is pay (or have the manufacturer pay) for return shipping. I should not have to be penalized for return shipping for furniture that was falsely advertised as safe for outdoor use. I have NEVER written a bad review before but hopefully this will help others. Live and learn, stay away from Ruglots.com, they do not stand behind their products!!!"


Verified
5/5

2014-09-25

"Packed well, product better than as shown. Will use again!"


Verified
5/5

2014-09-25

"Love my rug! Great company to do business with. Thanks"


Verified
5/5

2014-09-25

"Excellent service and fast shipping!!
I will definitely recommend RugLots to all my friends
"