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Verified
5/5

2014-11-05

"Rug was received very quickly and was exactly what what was represented on line. I'm very happy with this purchase. Great rug and great service!! "


Verified
5/5

2014-11-05

"We are very happy with our purchase from Rug Lots"


Verified
5/5

2014-11-05

"Love the rug & it was delivered quickly "


Verified
5/5

2014-11-05

"My order was delivered when they said they would and in perfect condition. It was a child's rug and judging by the pictures, it was a big hit."


Verified
5/5

2014-11-05

"Great, prompt service. The rug is as advertised, and the colors are beautiful. Very happy with this purchase and would recommend Ruglots.com to others."


Verified
5/5

2014-11-05

"Very very good customer service. 2 of our friends loved our rug so much, they ordered one of their own! "


Verified
5/5

2014-11-05

"I had searched for a while for 2 area rugs, that I finally found at Ruglots. They're exactly as they appeared on the site and delivery was quick. Thanks!"


Verified
5/5

2014-11-05

"Rug was delivered quickly. Exactly as shown and my daughter loves it!"


Verified
2/5

2014-11-05

"It took 9 days for my order to ship despite it being told it would only 1-2. I emailed customer service multiple times on different days and was repeatedly told it was shipping that day, only to have it not ship like they claimed. The customer service was very polite and professional, but I was not happy with the wait time for my order to ship or the fact that I was given wrong information multiple times. Happy with the rug, but not with the service. Will not order from them again. "

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Verified
1/5

2014-10-29

"After a few months the rug is unraveling. Because it is past their 30 day return window there is nothing they will do for this."

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Verified
5/5

2014-10-29

"I received my area rugs and they were true to color and matched the burgandy in my living room. Thanks"


Verified
5/5

2014-10-15

"Very happy with my experience. My rug was excellent and shipment was fast. Will definitely use them again"


Verified
5/5

2014-10-10

"Everything went very smoothly with my order and it arrived in good time. Happy with the rug!"

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Verified
5/5

2014-09-30

"Their service and attention to quality was excellent. One rug I ordered they would not send because it was the last in stock and not up to their standards. The one they did send was so beautiful and perfect for the spot I has planned. I highly recommend doing business with Rug Lots. I certainly will again."


Verified
5/5

2014-09-29

"Rug is exactly as pictured, arrived on time and was several hundred dollars lower in cost than on other sites. What more could anyone ask for?"