"It was ok. I appreciate the military discount. "
"You guys helped me whit everything I ask, really grateful, thank you "
"Fast secure service. Quality driven "
"First I'd like to confirm that this is not the fault of the mail carrier. The packaging the items were shipped in was sealed and in tact. This means your company or distribution employee put a damage item with missing parts into the bag and mailed it. The plastic on the packaging was shattered and only contained a single foot peg. If the plastic was damaged in transit all of the missing items would still be in the package when opened but out of the box. It is missing one foot peg mount and all parts necessary to install the mounts to the bike. Again, someone looked at this item and decided to ship it in this way. Then customer support tried to pawn off the mistake on UPS no matter how many times I explained it could not have possibly been their fault unless they opened the sealed shipping packaging, damaged and removed items, then sealed the packing back together and put a new shipping label on it. I was finally approved for a replacement item. This experience has me very skeptical about the quality of the products sold by Revzilla and their ability to competently take care of their customers. Unsure if I'll buy her again or if I'll use another website for my parts and accessories. "
"RevZilla has everything you want or need AND when you pick the wrong part, they are helpful and efficient with the return process and getting you the right part quickly. Highly Rated!"
"Good experience and really professional!"
"Finding what I wanted was easy to navigate the site. Upon check out the order stated it would be shipped in two separate packages, awesome it told me that. I’m comfortable buying from them even if I order the wrong part or product because their customer support is spot on. The chat now button was a little aggressive but I just pressed “x” to get rid of it. "
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excellent quality, excellent delivery time, the best brands at the best price"
"I had to order replacement parts and they came quickly and we're correct for my motorcycle. Even during the holidays I still received my order correct and quickly."
"Ordered the wrong size heavy coat over a holiday sale. Customer service helped me with the return and made it seamless. Received replacement product quickly and return was processed in a timely manner.
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"Contacted me right away with issue and was able to resolve instantly, very friendly and compassionate"
"Ordered the battery, they said it would ship in 2 weeks. A month later, no battery...contacted them and they said 2 more weeks. Contacted them again and was told another 2 weeks (is this sounding like the line from "Oh Brother Where Art Thou"?) They did give me a $20 credit for the wait and I finally got it. Good thing it's not riding weather out there."
"Probably one of the best customer support for an online store. They even answer questions on sunday."
"They always seem to have what I need at great prices. Fast service, quality products."
"Good selection for older Harley-Davidson parts. Very easy to make payment on the website. Delivery was. On time, as. Promised."