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Product & services pricing
0.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.21/5
Customer service:
4.33/5
Return/Replacement policy:
4.17/5

Verified
5/5

2024-02-23

Cardo

"Ordered pair of Cardo Packtalk Edge devices. Received product via USPS in reasonable time, in excellent condition. "

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Verified
5/5

2024-02-23

Quality part at a reasonable price

"Quickly found what I was looking for it was shipped and delivered within 3 days "

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Verified
5/5

2024-02-20

Excellent service as usual !

"Absolutely no complaints, ordered it on Monday recieved on Tuesday. "

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Verified
4/5

2024-02-20

Nearly flawless customer service

"First, I can’t really fault Revzilla for all my issues. You all should get 5 stars just for the customer service experience.

I just have to speak as someone less familiar with riding gear. A larger someone who can find it hard to get well-fitting gear. Despite taking accurate measurements as-stated on the page I still ran into tons of sizing issues. Pair that with the return shipping fee (which they waived) and it makes less sense for me to order online. Lesson learned.

They were super helpful though. Turned me on to a Cycle Gear nearby (15 min) where I got exactly what I needed. The people that helped me in the Richmond, VA store were also awesome. You all won back a customer!
"

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Verified
5/5

2024-02-19

Great experience!

"I ordered something that ended up being too small - and spent 20 min chatting with Jesse about what to get as an alternative! Props to Jesse, guiding me through the sizing and the entire thought process - great customer service!!"

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Verified
5/5

2024-02-19

Merlin Thor d3O boots

"Nice boots, even if "open box" (package labels showed they came from a Cyclegear store in Washington state, somehow ended up on Revzilla warehouse in New Jersey).
Good quality boots, predictable Revzilla service.
Bit of a gamble to buy boots online due to fit, I was reassured by Revzilla return policy, luckily didn't need to use it - did my homework checking reviews on Revzilla other sites, to get a sense of how-true-to-size the boots were.
"

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Verified
3/5

2024-02-18

The order took to long to process

"The order took 4 business days to process. That is too long. "

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Verified
5/5

2024-02-18

Great customer service

"I ordered a helmet that didn’t fit but the customer service was steadfast and assisted me possible solutions and an eventual return. Their response time was almost immediate! I was able to ship my return and received a refund within the week. "

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Verified
5/5

2024-02-17

Fast shipping.

"0 complaints. Order shipped and was received very quickly. These guys dont mess around"

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Verified
5/5

2024-02-16

Amazing!!!

"Nothing but good things to say about the RevZilla team. They’re very attentive and resolved my lost package issue swiftly. Fast shipping too! Would defintely recommend them for any of your motorcycle needs! "

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Verified
5/5

2024-02-16

Knowledgeable sales person made it easy

"I wanted replacement side panels for my Honda PCX 150 but none of the websites indicated a color option. Revzilla sales person checked with Honda and discovered that the 2019 models only came in one color - bronze. Parts arrived quickly and well packaged and price was great. A few minutes later I wanted to add a $10 item to my order to save the $9 shipping but the system would not allow it but Stephen provided me free shipping and sent the item. Keep up the good work. Thank you"

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Verified
5/5

2024-02-15

Excellent service

"Great products, and quick response, thanks."

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2/5

2017-06-30

Open box?

"I received my helmet in a box that had been opened, then duc taped shut. Also, there were no instructions included. Which would be helpful if I ever change the shield.

Will make me think twice about ordering anything else from Revzilla.
"

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Verified
5/5

2024-02-15

Always a great experience!!

"Great selection, fast shipping, always use RevZilla for my motorcycle needs. "

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Verified
5/5

2024-02-15

As described and on time

"The order for some extra parts was received on time and were as described online. Will shop here again. "

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