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Product & services pricing
0.00/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.18/5
Customer service:
4.32/5
Return/Replacement policy:
4.13/5

Verified
5/5

2024-03-16

Had no problems ordering online

"I ordered a pair of gloves from a brand I had never tried. The size chart was accurate and they fit perfectly!"

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Verified
5/5

2024-03-16

Super Fast Shipping

"As an RPM member ordered tires on Sunday night and they were delivered Tuesday afternoon!
RevZilla provided on time order status with tracking information at time of order.
Thank you RevZilla for the most excellent service!
"

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Verified
5/5

2024-03-16

my order

"I received my order, thank you"

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Verified
5/5

2024-03-15

Easy, fast and convinient. Nothing short of incredible.

"I purchased all my gear from Revzilla, ordered the pants way too big but was able to set up a return extremely easy without any complications.
I'm planning on getting the pants my size and will use this website regularly.
"

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Verified
3/5

2024-03-15

Coordinate and cooperate with international customers concerning reliable shipping

"The website is easy to browse and purchasing is easy as well. The helmet was packaged well and I received it without damage. In the future don't ever ship to the Philippines through USPS. Once the item arrives in the Philippines, customs has to clear it and then the Philippines Post office takes possession of it. That's where the plethora of headaches and anxiety begin. Philpost is a nearly defunct organization. With Philpost, customer service and package tracking are unavailable and/or useless. If a package is delivered, it's considered of a miracle. I suggest, in the future, that you communicate and coordinate with your customer in order to ascertain the most reliable and reasonable method to ship a package outside the United States of America. The cost of shipping may be higher, but the greater guarantee of successful delivery is worth it."

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Verified
4/5

2024-03-14

Site has some performance issues, but products and service are excellent

"There seems to be a memory consumption issue with the revzilla site that often makes it load slowly, time out or crash browser tabs, both from mobile and from desktop. Haven't figured out exactly what is causing it, but generally speaking, the performance of the site is poor.

However, the products, selection, pricing, and service are all excellent, so I keep coming back.

My RPM membership expired, and I lost access to the rewards dollars that were on my account, that wasn't great. I don't recall even seeing a notification to renew it. I think access to that rewards money should be restored when your membership is renewed. I live in the snow belt, our riding season is short...
"

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Verified
5/5

2024-03-13

Good Service

"I bought my wife a jacket that was the wrong size. Was able to return it without any issues."


Verified
5/5

2024-03-11

Ordered Front and rear tires

"Only received one; waited a day, called Revzilla Cust Support, was asked to wait another day as the shipper may still come through. The shipper did not come through. another call to Revzilla and the new tire was nearly immediately shipped and received. While there was an issue, it was resolved quickly and efficiently. I appreciate the folks at Revzilla and customer service."

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Verified
3/5

2024-03-10

Ordered a helmet, didn’t fit

"I ordered a helmet. I used the size guide to select my size, but the helmet still didn’t quite fit right. I returned the helmet. I don’t think I will continue to order helmets online, sizing is difficult to get right, and return shipping can get expensive. "

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Verified
5/5

2024-03-09

Good prices, fast shipping, reputable name. what more could one ask for

"Rev always has the EBC brakes I am looking for at a great price. I always forget to stock up on a spare set so I have them just in case. No matter, these guys ship fast and have a great price on em so I can get my bike back on the road. Thanks much guys. Keep it up.
-Aa-ron
"

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Verified
3/5

2024-03-08

Issues with delivery. USPS

"I ordered 2 items to be delivered to Australia. I received one of the items after a few days and the other item has been in transit for almost a month with USPS. The only feedback I am receiving from Revzilla is to wait for it as the item is still on its way but there is a limit as to how long I am prepared to wait for a part I need for a bike that isn’t moving. Really disappointed with the outcome although I understand it is not entirely Revzilla’s fault. "

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Verified
5/5

2024-03-08

Excellent

"I order from Revzilla regularly. I have no complains. Fast shipping and great customer service. "

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Verified
5/5

2024-03-08

Great prices and fast shipping

"The item I was shopping for had the lowest price on RevZilla. They even beat the estimated arrival time in shipping by 2 days"

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Verified
4/5

2024-03-07

Great online shop

"The variety of products is great. The videos that review the products are very helpful. The only knock I have on this site is that I had to exchange a pair of pants because they weren't true to size, and I had to pay $10 shipping for the exchange. Not a huge deal, but it's annoying when other sites have free shipping for exchanges. That being said though, I have put several orders through this site, and I'll probably be ordering from them in the future too. "

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Verified
5/5

2024-03-07

Great Parts source and Service

"I'm happy for the availability of all the parts I needed and the ease of ordering. The package arrived on schedule and was in good shape, the contents were packed well and all correct. "

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