"Great merchant. I have always received great customer service. Never had any problems with any of the items I have purchased from PLCCenter. Prices are extremely reasonable. Will definitely continue to do business with them."

"Placed an order for 3 week now and still not get the item. NEVER BUY FROM THIS WEBSITE AGAIN!!!"

"The quotes and estimates I received for parts were quick and accurate. The New old stock components were in excellent condition with all original documetation. Every item was accurately described and only one of the components had a delay while getting new from the manufacturer."

"My customer's 300HP drive was down and the manufacturer did not have the circuit board required for at least two months. I went on line to plccenter.com and found a board for that drive. I called and spoke with Kyle who quickly got all the info required and emailed me a quote for the rush delivery. All looked ok and he proceeded from his end. I received a call from Kyle and their tech Michael a half an hour later to confirm the series and revision of circuit board as there had been some confusion in the past with this particular part number. Michael emailed me four excellent pictures of the board so that I could confirm that it was indeed exactly the revision/series issue required. Again, all looked good. The board was received early the next day, less than 24 hours from the initial call, and I proceeded to the customer’s site. The circuit board was configured on site to match the original and everything started up fine. The customer was extremely happy having the situation resolved so quickly.

I am very impressed that Radwell took the time to verify the part via photos to eliminate any errors/issues.

Thank you very much!
"

"In the event of the ASCO rebuild kit that I had purchased from you. Your shipping was reasonably efficient. Upon receiving it, I immediately repaired our valve and put it back into service. ASCO recommends that one rebuild these valves once a year. However, I let this one go for 5 years and only when it wasn’t closing anymore did I remember that I hadn’t serviced it for a while. Of course, the diaphragm had turned into a solid inflexible material keeping the valve from closing.

Thanks for having this at such a radically reasonable price!

"

"Even though I only spent a few dollars, I was treated with respect and courtsy. In todays market that's a nice feeling to have.You guys care about all customers big and small.
Well done and thank you!.

Lou Sharrock."

"** I must say the unexpected happened. John and Teresa of Radwell contacted me not long after I made this post and they have corrected the problem. I am now upgrading the rating. I am amazed they took the trouble after all this time. **** Purchased a 1784 card from them in 2010 but ordered the wrong one. PCMCIA instead of PCI. So I got a return auth sent it back and had to pay for the other. The first board was $1031 and the correct one was $798.50. I did not even take the first on out of the packing they sent it in. The second board did not work but I was so busy with the installation never followed up. I discovered they gave me a refund of $3.80 on the $1031 board. So, I spent around $1,800 and got nothing for it. I am mainly upset that they did not refund me for the 1st board and did not alert me either. If I would have know they would screw me out of the money I could have kept the one I wrongly ordered and at least had "something" for my $1031. "

"I had an excellent experience using PLCCENTER.com. All items were received as described, timely and in working order. We received a customer service call also after order was placed questioning a mistake we had made and it saved us money. Very happy with the service and quality of product. will use this company again if the need arises in our future projects."

"Radwell Int'l Inc. continues to supply or assist in finding obsolete parts. if a direct match can't be found they will assist with finding/recommending a suitable replacement."

"You folks were easy to work with and I appreciate the quick service along with the follow up. It’s nice to see a company who is still focused on customer service. I will keep you in mind should we ever need control products in the future."

"All the part received in good condition and shipping is fast.

Will order from your company again if needed."

" our last repair is working fine. I will take this time to tell you I think you company does a great job for us. I am very pleased with the work you have done for me and with your people. I would also like to point out one of your employees that I think does a super job. Her name is Rachel Reagan, I have worked with her several times and she goes above and beyond the call of duty. I hope this helps."

"Everything is fine, I got what I asked for with my last order.

The product is working fine too.

Will surelly do business again with Radwell International.



"

"We have sent a few power supplies to be repaired and every time we have sent one, things went exceptionally well.
From the issue for the RMA to the return of the power supplies, the process was simple and very efficient.
The repairs were made in a timely fashion and we will continue to use Radwell International.
"

"
Hi John,

Thanks for the note. Everything went well and in a timely manner with our last order from you. At this time, I have no needs; but will certainly order from your company again.

Dan
"