"Good products and easy site to use"
"Item arrived within 3 days. Thank you "
"Really wonderful to work with so far! "
"The site is very easy to find what you are looking for. Highly recommended "
"Delivered as promised. Good Service."
" The Laing Series E impeller was in stock. The price was less than most. Only one for less did not carry product in stock. Quality received was very good. Shipping while not cheap was very quick, within a couple of days.
After replacing the impeller, wondered if cleaning the old impeller would have sufficed. Maybe next time. Replacement was easy and did fix the problem of greatly reduced circulation."
"Ordered material and received 5 days later. Installed and was a great replacement for existing control box. Very satisfied. "
"I found the product I needed and found the on-line process fast, convenient, and easy."
"Ordered on Jan 9. Still waiting for status other than processing. Have called twice and been told they will quote "Hi Rik, I'm sorry to hear about your negative experience shopping with us. If you provide me with an order number I can look into this and let you know the current status of your order." Still waiting for any reply back. It is now Feb 17.
Rik"
“Hi Rik, I'm sorry to hear about your negative experience shopping with us. If you provide me with an order number I can look into this and let you know the current status of your order.”
"I just searched the pump that my plumber recommended and clicked the buy now. Free regular shipping is a bonus!"
"A little slow in the beginning pulling the order, but came through in the end with a fast delivery at an awesome price!!!"
"Easy to order pumps...always fast with delivery!!!"
"all went as promised. products is working and was here on time as promised"
"Great pump. Best price. Fed ex had terrible delivery service."
"Needed to replace my 26 year old septic pump, wanted the same make and model for GPH, etc. Had trouble finding it locally, found Pump Products online and called with a few questions that they answered to my satisfaction and then ordered. #1 pump supplier in the US, free shipping, only thing that could have been better is if they would have installed it for me!"
"Pump was damaged worse than they thought. Sent them E mail on Sunday. Was contacted 20 min later, I let them know there was a problem. they said no problem and sorry for the inconvenience . That they would refund the amount paid, and no need to return broken pump. Problem solved Wham-Bam! Refunded within 24hrs. Good Business practice. Thank you C.W.C."
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:
“Thank you for your positive review! If you ever require assistance or have questions about an item in the future, give our staff of experts a call at 800-429-0800.”