"Jamaica was very helpful regarding my order issues. She was very understanding and tried to help as much as she could. Very good costumer service."
"Spoke with their customer service rep, Liam, today in regards to the unknown whereabouts of my purchase. He helped me find it, and it's getting delivered today!! Thank you so much!"
"This is the first time ordering from here and I seemed to have written my email incorrect I sent. A whatsapp message stating I never got a confirmation email for it and Gill was efficient and quick and sorted giving me the info I needed and assured me my Ofer was coming :) thank u "
"I received a package that was different to what I ordered, so I sent a message through Facebook and got a very prompt reply from Jamaica who told me exactly what I needed to do and got onto reordering my clothes for me straight away! Extremely pleased with her prompt and friendly service ☺️"
"I had a wonderful customer support experience with Jamaica. She was very fast to respond and was able to help me out quickly. "
"At first it was a bit difficult getting my return processed. It took about 3 weeks and emails which as anyone can imagine is highly frustrating. But thanks to Sabbah, all my problems were fixed in no time! "
"I placed an order and it was cancelled and no reason was given. I sent an email and whatsapp trying to understand why and awaiting a response. Inconvienience such as this should be explained up front. "
"Alina was super supportive and very professional when helping me with my delivery issues. 10/10 customer service! "
"I was quite upset that the delivery service that pretty little thing use didn’t deliver my parcel and signed that I had delivered my parcel. The company is probably the worst delivery service out there. However, I contacted PLT through WhatsApp, and they were very helpful in dealing with my problem. They resent my item straight away and apologized for the inconvenience even thought it was not really their fault. Ryan was so helpful and was caring, he dealt with my query quite promptly. Ryan also apologized for the fact I did not get my parcel. Thank you so much guys!"
"
My parcel is over a week late and I had paid for express shipping. When I messaged customer support they instantly refunded my shipping costs. Mavie was really helpful.""
"Foysol was so helpful! Had a disaster with a missing/stolen parcel and I had needed the outfit for an event today, Foysol was so understanding that she raised the issue and sent out a replacement for TODAY!! "
"Purchased next day delivery but it arrived 3 days late instead but the guys over on your social media teams are great! Heather especially who tracked down my parcel and solved my issue for me "
"Nikki was super helpful today. I needed some information regarding my package. She was super great in giving me a much needed update on the location of the package. "
"I brought a dress and when it came I didn’t really like the material, I started a return and lost my return label, after contacting PLT on WhatsApp I received help and got my return label back. "
"I was very upset about my delivery being late, as I had ordered clothes specifically for my vacation. I contacted customer service, and Iram was great and super helpful. She tracked my order for me (as the USPS link I was given was not updating) and was so kind despite my obvious frustration. Thank you! "