"Thanks to UMAR A for helping me through Facebook messenger with the refund of my returned items. Sorted within 15 minutes, awesome customer service. Thanks again! Tash"
"I reached out because I had a query about a return I made and the automated system transferred me to a live agent promptly. Sabbah was very pleasant and answered my questions quickly. Thank for your help!!"
"My package was missing the first time I ordered and Nazima was super helpful and kind enough to reorder my delivery for me. "
"Contacted PLT In regards to a refund that i haven’t received yet. I wasn’t expecting to get a fast response or resolution especially since today is Saturday. Spoke with Sabbah and got my problems solved immediately. So helpful and a very fast response. I honestly never really leave reviews so the customer service had to be on point. Thanks again! "
"I’ve had certain issues with my
Packages or certain concerns And they always always never fail in helping me with anything and everything truly fantastic!!! My favorite to order from!!!. Sabbah was truly an amazing helper!!! "
"So I was super excited to get my order as I was going on my honeymoon. Long story short my package was attempted to get "delivered" but I never saw it. And after three weeks I had to follow up with USPS which informed me my order was shipped back. So I got in contact with Jamaica. She was quick and gave me great customer service. It was a pleasure talking with her. "
"I msged their FB at 11:45pm, not expecting a response until the morning but I was impressed to have Olivia msg me back pretty much straight away and she also helped me with more information on my order and amended things right away. It was a really good experience. - Thank you Olivia."
"Rachel was extremely helpful with tracking my order even with the failed updates from the shipping carrier. "
"Alice was super helpful and was able to track my order down for me when shipping updates failed to track shipping correctly. "
"Quick response and great customer service, would like to thank Courtney H for all the help with my missing parcel!"
"I had an issue with my order, and emailed as well as sent a message on their FB messenger app. I received a response immediately from Chelsea, and then received a resolution to my problem from Rach. Service was fast and very friendly, I appreciated that since I’m a stickler on great customer service. Great job guys! "
"Umar A is excellent and went out of his way to help his customer. I am very satisfied with Umars customer service. "
"The wrong size was ordered by accident and Umar A. assisted me immediately on the issue. "
"Nadeem was very helpful and refunded me straight away as my item was broken Thankyou "
"I absolutely love this website! The clothes are amazing, the service is fast and the costumer service is beyond amazing. I had one small issue in the years of shopping here and a guy named Adam fixed it in a heartbeat. :) He was also very polite and professional. This place is definitely my go to spot :)"