"My package was scheduled to arrive 4/02/20... 3 week after purchasing the item which is already a lengthy period. Its now the 13/02 and my package is yet to arrive.... When I track it, it says it been sitting at some airport I do not know if for the past 2 weeks....
This is disappointing, all the hype of this brand has done no jusitce. "
"I am in love with PLT! My package came in a week earlier and is just as described totally obsessed and will keep shopping there "
"Always in love with purchase "
"I bought this jacket for my granddaughters 9th birthday I know she will love it as I do, it is exactly as advertised on site and well made, very fast postage arrived before the estimated delivery date.
Nanny Helen"
"Every time I shop at PLT, I always experience a great purchase. This is my FAVORITE website; my go to for everything. Their shipping is outstanding, never wait over a week for my order or be delivered to NY. I always get what I purchase. Their clothes are of GOOD quality in my opinion and the return process is cost efficient, simple and fast.
I can’t wait to travel to CA to see their headquarters!"
"I really like the **** bodysuit I received. It came quick. The material’s great it’s also stretchy. "
"Buy ALL my clothes from PLT. The quality is amazing and always so true to size. If you do change your mind and need to return it is so quick and easy. Delivery is also so quick and there’s always a lil treat in hour order. Don’t even look on other websites - PLT is by far the best female clothing brand. "
"Hi,
Everything I ordered is great, material is fantastic, and it sas delivered within a week! I am from Montenegro. Overall experience, I will keep on shopping :)"
"As a **** I find it hard to find to find new clothes in my size that are cute ! I’m so happy with this site. Clothes fit perfectly Also great quality. Great sales all the time so I always save money. Packaging is super cute. So that’s a plus. Shipping was faster then I thought. Definitely would recommend "
"I normally buy everything from this site, but i bought a hoody and they sent me a completely different colour, i tweeted them to which i received no reply, i sent the item back claiming it was the wrong item and still no one got in touch. Now i dont dare order the same item incase they send the wrong colour again! "
"the quality is always great, never had a bad order with PLT!"
"They have amazing customer service, they really took care of me on a defective item, they were quick to respond and had me as the customer in mind when handling the issue, which I really appreciate. They do the right thing when it comes to taking care of their customers and it did not feel different than their shopping experience which was cool, bc no customer wants to feel like they are on trial just for receiving a defective item. I was so relieved to have good experience with them unlike a lot of other retailers! They are on par with Missguided if not better when it comes to customer service. Thanks Sophie, Megan, and PLT team for helping me! Shop then w/o worry :), u can trust these retailers!"
"I ordered set of the Christmas bags as I saw at their website. But they shipped me not the same completely different by size, look and material. It took me forever to get them by mail. These people is not going to give me refund or replace the wrong product. Don't buy from them! Very poor service."
"Ordered NEXTDAY delivery last Thursday, parcel still hadn't arrived I've messaged pretty little thing via Facebook messenger and they have to be the most unhelpful company I've dealt with in a long time, they couldn't care less that the parcel hasn't turned up. All they keep telling me is maybe it will arrive today when I know for a fact it won't as the courier doesn't work Sundays it they won't listen and find out where my parcel actually is. This is disgraceful as £5.99 for next day and they won't help or don't care. How are companies like this still trading with customer service like that!!!"
"i will said the truth ... when u purchase ur product is really fast ... i didnt have proble with that.... then i get the product back they receive it like 3 days after i send it .... i wait and wait for the refund ... on the 19th day i send an email that told me that i should wait wait the 21th day but i knew there were a problem and im not going to have the refund on the 21st day it was guetting late ... they repeat me the same thing over and over .... and voila surprise the 21th i didnt get any refund !!!! the worst part is that any of those people help me to understand why it was so long and if an transaction was made already they told me only to wait with arrogance .... worst service ever !!!!!!! im sure i never going to buy in this brand ever again only for that is over than a 100$ that i spend there this day and now they dont want to gave me my money back !!! wow for them seems like is nothing but for me is huge!! i work for this money !!! i repeat for the purchase is good but if you want a refund it would be a nightmare !!!"