"I would not recommend this company to my worst enemy! They lie, they take your money and then give you excuses as to why your order is missing an item and they do not care about customer satisfaction! I have used this company twice and regretted it both times, after my second time I said never again! I got recommended to this company by 3 people who do not shop there anymore! I can give you the names of 5 other companies that sell the same things as plt but deliver way better service!!"
"PLEASE READ IF YOU'RE THINKING OF BUYING. 1. they don't respond to customer inquires and then won't help because of the time they took to respond and 2. the swimsuits are horrible quality and don't match the description or picture. I ordered a cute swimsuit set off a pretty little thing and while I was ordering it didn't clearly specify the delivery date so I was hoping it would arrive within at least two weeks. Once I ordered the swimsuit, which was for spring break in two weeks, I got told that it wouldn't arrive in time and my delivery date would be after spring break. I understood the confusion and immediately contacted the pretty little thing customer service. The ONLY customer service option they had available to contact was email or submitting a question on line which would be an email response. That's exactly what I did, I contacted them and informed them of the issue and simply asked to cancel the order. No response, I contacted them a second time a day after my order, No response. I contacted them again three days after my order on Instagram instead and it took them a day to respond only for them to tell me they couldn't help me and I needed to contact a different Instagram account. So, I contacted the other Instagram account and after almost a day of wait they basically informed me they can't help because it was too late and I would have to pay to return my swimsuit. WHAT! I'm very frustrated. They weren't attentive and made my situation worse by not responding and now I have to pay to return something that I tried to resolve as soon as I ordered it. Once the swimsuit came in the mail it was horrible quality and not worth the money I spent to even return it. The swimsuit didn't look like the picture and the color was faded and old looking. Do not order from here because they don't find customers needs a priority and they will screw you over with swimsuit quality. "
"The pricing is great (always has 40-50% off codes) shipping was fast, but this site is really a hit or miss. Some of my items looked NOTHING like they did online, I don’t like how they don’t give you an option to review each individual item on the website because I would like to warn others of my items that I was disappointed with!
The material of a lot of items are very cheaply made too, feels as if they would rip very easily. With the 40-50% off codes the prices are worth it but without the use of the code the prices are way to high for the quality of the items."
"IM ACTUALLY LAUGHING AT THE POSITIVE REVIEWS RN LMAO. 5 STARS? FOR CLOTHES THAT WILL LITERALLY ONLY LAST LIKE 3 WEARS. PLEASEEE!! I SWEAR THESE PEOPLE ARE BEING PAYED TO LEAVE GOOD REVIEWS. I WAS SO EXCITED TO RECEIVE MY CLOTHES AND I ONLY LIKED 1 ITEM OUT OF 13! THE REST ARE EXTREMELY THIN AND BARELY WEARABLE. ACTUALLY, THEY'RE ALL SEE THROUGH EVEN THE ONE I LIKED AND ITS RIDICULOUS HOW WE HAVE TO PAY TO RETURN. I NEVER THOUGHT I WOULD SAY THIS BUT YOU'RE BETTER OFF BUYING FROM FOREVER21!!! AND THAT SAYS ALOT. THESE CLOTHES ARE SO THIN I SHOULD ONLY BE PAYING LIKE $2 PER THING. ITS ALSO FUNNY HOW THEY MAKE YOU THINK YOU'RE GETTING A GOOD DEAL HAVING SALES LIKE 50% OFF HAHAHAHAHA. I FEEL EVEN WORSE FOR PEOPLE WHO PAY FULL PRICE FOR THIS TRASH. & THE FACT THAT I HAVE TO PAY TO RETURN. TRUST ME. DO NOT WASTE YOUR MONEY ON THIS TRASH."
"Satisfied with my purchases, just so from time to time you present us with low heels (at the level of the shoes ) sa will be the top...
A big thank you to your Unicorn "
"I ordered 2 pair jeans and a few other items, one pair of jeans came in the wrong size, the other didnt come at all: instead I received a blouse that I didn’t even order! Just crazy how they don’t review the order before shipping. "
"I ordered 5 items only 2 fit
I ordered all the same sizes but everything was a different fit . One skirt was way too small and very thin cheap fabric that actually wore the color out in 1 wear . Other skirt was huge and not at all like the picture very dark in color and the last skirt actually fit but the material looked much different than pictures . The clothes look very cute online but not so much in person . Use have to say I only liked 2 of the 5 items I received . "
"I am a frequent customer of PLT however, my recent purchase was not up to par compared to all my other orders. My pants ripped at the seam just 20 minutes of having them on. Very disappointed in this quality. "
"I love my bodysuits but the printed embroidery one wasn’t a great fit so have had to alter it myself and the lacy one is frayed and pulled In places so ... it’s wearable but just was hoping for something that looked finished and I didnt have to adjust and trim myself "
"I LOVE the bodysuit I ordered and it fits really well, but there is a giant snag is the mesh back. It is still really cute and is true to size, but I'm bummed about the snag."
"Spoke to bria who was very helpful and gave me advise through watsap on how to return goods as they no longer send out delivery invoice "
"I try to contact you online on the order missing but I'm not allowed to put the tracking number.
I have done a order on 10th and was supposed to arrive on 11th and I dont get it.
I contact the delivery and they said the order was not sent to them.
When can I have my order or should i cancel it?
PLT000005934 is my order number"
"Size if clothes and shoes is on point. I ordered clothes and shoes on 7th February and I received it on 12 February to Norway. Normally when I ordered from other place or website, delivery time is 3-4 weeks. So I’m really happy with prettylittlething service. I LOVE IT ❤️❤️❤️"
"Over all I had a good experience with Prettylittlething. Unfortunately the sizes are quite big, so only one thing really was the right size for me. I live in Belgium and since they don't offer free returns I might as well give the clothes away for free because shipping is about as expensive as the clothes themselves. "
"Love everything about my order♥️♥️"