ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2011-10-14

"I purchased a audio receiver 8 days ago and have yet to receive a tracking number or a confirmation receipt from powersellerNYC.com. I would think that this information would be enough to make a prospective customer consider whether this is a company worthy of their patronage."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-10-13

"DO NOT BUY FROM THIS STORE. They will not sell you the product as advertised on their website. I was under the impression that I bought a new TV from them but instead I received a refurbished TV, that does not even work!!

Now I have been battling them to receive a refund. PowersellerNYC has been unwilling to give me a refund. Therefore I am now filling a complaint through the New York Attorney General's office and with my credit card company.

Again, Please do not buy from this company. I wish that I had read some reviews about PowersellerNYC before making the purchase. If I had then I would not be in the situation I am now!!!

I wish that it were possible to select zero stars!!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-03

"Purchased a Sony XBR52HX909 LED television on June 10, 2011. Item received in timely fashion and in excellent condition. Powerseller NYC delivered my TV. at the best price available and I would purchase from them again. Customer service was also excellent adressing my concerns regarding possible shipping issues. Turned out just fine.
William F. Koch
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-08-04

"The lowest price with one minor issue.I purchased a HTSB500 Sharp SoundBar from this vendor. I thought it was going to be a new unit and upon receiving it, it did look new and operated great.Later, when I registered the product with Sharp, Sharp advised me that the unit was in fact "refurbished" and this voided the one-year warranty with Sharp and now Sharp would only warrant the unit for 30 days. When I contacted Powerseller about this, I was told that they too believed it to be a new unit and apparently their "distributor" sold it to them as new and they would take issue with this with the distributor. The Powerseller Customer Service representative then offered me two "free" HDMI cables as compensation and also offered me the a 4 year warranty at no cost to me and the warranter did tell me that they would stand behind the warranty even though the product is refurbished. I think this is a good deal and I am satisfied. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-22

"Bought a projector and the unit arrived ok, on time, like promised by David (the seller).

Roger
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-25

"I placed my order with Powersellers never having ordered online before. I must admit, I was a bit hesitant to order online, but my worries were for naught. My TV was delivered right on time, and in perfect condition. They were able to get me set up with all the cables I needed to go HD right away! Great prices and even better service! So long Best Buy!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-25

"I ordered a TV, it came quickly and I would refer my friends to this merchant!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-05-20

"worst retailer ever ... do not use .. waited over a month .
scheduled delivery never came ..... boss literally cussed me out and called me a lowlife...
ZERO STARS~~~~ NEVER RECIEVED TV OR REFUND ...
straight up thieves. cant even believe the horrible rude service tried to be patient ...
its not worth it with these folks... no savings is worth working with these people.
they are rude and hateful. "Steve" & "David" , are dishonest conartist.
This REVIEW of powerseller nyc is one of many accounts of shady practice.
AGAIN-no savings is worth working with these people.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-18

"I called Powersellers to inquire about a 64 inch Samsung television on the 17th about 6:50pm. The salesperson was very professional and patient with the fact that it was time to close up shop. The individual, David Nhtken, patiently entertained all my questions and responded with excellent information about the $3000.00 plus product I was about to purchase. Next day, about 9:00am, much to my surprise, the order was fully entered into the system and I was able to verify the details discussed from the previous night. This lead me to believe that the sales person did not just run home after our phone discussion, but ensured that the job was thoroughly done.

I am impressed with this response so far from Power sellers, in particular from David and look forward to being a fully satisfied customer when my TV is delivered,

John Mike Bernard
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-18

"the service was outstanding i would buy another item from this compony again in the future thanks so much for all the help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-17

"I ordered a 60 inch Sharp and it came in on time as stated on the website. I am extremely happy with the order and will definitely shop here in the future."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-12

"I was extremely happy with my laptop purchase. Mr. Zak at PowersellerNYC was very helpful and knowledegable with the computer. I especially appreciated Mr. Zak's recommendation of the extended warranty which lets me sleep at night and not worry about anything going wrong with the computer. I will recommend your company to my friends and family. Thanks Again Mr. Zak...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-05-05

"THESE PEOPLE ARE CROOKS!!! Don't buy from them! We purchased a Sharp Aquos TV on 1/7/10. We registered the set with Sharp, thus creating a warranty with them through 4/7/11. Additionally, we purchased using our American Express, so that the warranty would be doubled, therefore, our warranty would be in effect until 4/7/12. On 2/21/11 the TV set broke. I called Sharp, to place a warranty claim and was told that the set I purchased from Powerseller was NOT a NEW TV, it was a refurbished set, therefore the warranty was null and void. I contacted Powerseller, and after several emails, and a report to the Better Business Bureau, replied, that they would do nothing at all. They are acting fraudulently, and selling refurbished sets as new. DON'T BUY FROM THEM!!! By the way, Powerseller's response was that I should have notified them earlier. I called them the day the tv set broke. I had no way of knowing earlier, other than calling Sharp with the serial number, which I didn't think to do, that the set was not new, but refurbished. Powerseller replied "what did I want them to do, the warranty was over anyway". That was not true, first the warranty with Sharp was good for 1year and 3 months based on a special, and secondly, the warranty was good for another year from that because American Express doubles the manufacturers warranty. This store is a bunch of CROOKS!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-05

"I have just purchased a Sharp LC-65SE94U from powersellernyc it arrived within 5 days of my order date when I was told 7-14 days. I dealt with an excellent and friendly salesperson, David Gallagher. I highly recommend Powersellernyc for a quick and easy transaction not to mention the price was also unbeatable. Thank you this is will make a great mothers day gift for my wife!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-05

"I received my order faster then expected. Thank you Zack!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A