"I been shopping here since 2011 and not had a single issue. Pinkcherry has always been my #1 go to due to free and discreet shipping. Their sales are always constant and can allow for some great savings =). I live on the West coast of Canada and with standard shipping, my parcels are have always been constant taking about 5 days (as long as the 5th day doesn't fall on the weekend). "

"I ordered gloves from Pink Cherry for my upcoming Burlesque show. The gloves ripped due to poor quality. I contacted customer service, and they immediately refunded me without asking how I would like this to be resolved. I told them I needed the gloves for a Burlesque show I would be in on May 11th. They told me I would have to reorder. I reordered, and now it won't be here until the week following the show. Obviously, they will be no good to me then. I have tried to reach out to customer service several times and they simply ignore me. I have been a faithful Pink Cherry customer for several years and have referred countless people. Unfortunately for you, bad news travels fast."

"The site makes it easier to shop in private as well as make purchases without judgement. The delivery was exactly what it said it would be and the enjoyment was amazing! Always a pleasure!"

"Product always comes in time "

"It’s sad that you don’t respond to e-mails and that your cherry points program don’t work and no one of your employees are able to explain it more than : it can take up to 7 days, maybe more, maybe less.

I had to explain myself my last 5 orders cause I haven’t got the points (not 1 time, 5 times!!!), and after explanations that take days and time I don’t have, you won’t compensate and don’t even bother to respond to my 2 last emails ..."

"Pinkcherry carries high quality products at fair prices and to make it even better everything is ALWAYS on sale. I get almost weekly promo codes emailed to me and I have never paid full price. On top of that, their checkout process is so easy, they use PayPal as an option, shipping is discrete and fast! This is the only site we use now for shopping for our “extracurricular” activities."

"I was super excited about doing this but it was not what I was expecting and I’m not happy with it. "

"So this is how this company treats their clients they ignore phone calls and emails when they ship out a defective product. I am not impressed at all, my order came defective ive reported it 4 times now by email and i have called over 10 times and left 1 message yet i have heard nothing back for a week now. F****ng scam if you ask me. Ridiculous customer service and steals the money and ignores you. I will never be recomending this company. Ide give this company ZERO stars if i could till they fix the problem and actually contact me back."

"We live in an area where **** stores are unavailable or kinda creepy but pink cherry has great selection, prices and the free shipping and coupon codes help alot. Wife and I are hooked"

"All items come great with photos and detail with real person reviews. I know I have made some. Shipping is super fast and discreet the first time they told me 10 days was here in 3!!! Just placed placed another order and can’t wait for that box of fun to arrive."

"Poor customer service you"

"Great service. But collecting point is off. "

"My items NEVER arrived even though it has shown up as delivered on the website. I've been trying to get in contact with customer service at Pink Cherry for a week now and no one is responding to emails or answering when I call the customer service line. It is beyond frustrating.
I am considering going to my credit card company to have them refute the charge.
If you do purchase from this website, you better hope nothing goes wrong because it is an absolute nightmare to try and communicate with this seller. "

"I usually have good luck with pink cherry , but this time around , not such luck. I bought some of the Paradise toys in which are charged by USB, and a needle end like a set of speakers would have to plug into. So not one of the 3 or4 items made by Paradise would work or charge. It doesn't feel like the end is going into any thing . So beware , I advise very strongly to stay away from Paradise products that use USB to charge the toy. I do a lot of busness with this company , but I am feeling like there starting to slide with how good there products are.
Email is ****@****"

"I ordered the product on February 27 and paid extra for fast shipping which was supposed to ensure that I receive it within two days and paid by Visa. The charge went on my card immediately , but it is now March 5th and I have still not received anything. I have sent numerous emails(5) and have not received any response. The charge is still on my Visa but no product and no response from PinkCherry, very disappointed!"