ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.35/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.40/5
Customer service:
4.66/5
Return/Replacement policy:
4.55/5
Featured Review


Verified
5/5

2024-05-14

Quick and easy

"Found the part I needed by searching the part no. Then I was able to check out in under 5 min."


Verified
5/5

2024-05-14

Quick n easy

"Looking for replacement parts and maintenance kits"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-05-14

Great parts source! My goto!

"Excellent search function and most things in stock a a great price."


Verified
5/5

2024-05-14

Parts easy to find

"If you can't find it they will help you get it awesome to deal with do a lot of business with them God bless them"


Verified
4/5

2024-05-14

Easy street

"Quickly and easily found the parts I needed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-14

Found what I was looking for very quickly

"Always quick and easy...Fast shipping"


Verified
4/5

2024-05-14

"other than check out no problem"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-05-14

Always #1

"Never get wrong or any problems "


Verified
5/5

2024-05-14

Good

"Looking forward to getting these parts to repair my bike"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-14

Good

"Had a very good experience with them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-05-14

Priscilla saves a customer

"Had a decent sized order lost by UPS, that necessitated several phone calls to Partzilla and visits to UPS to try to find, all to no avail. Spoke to Priscilla who was empathetic to my situation and kind in handling a situation that could have easily ended in a lost customer. She was able to sense my frustration with UPS and was able to use her sense of humor to blunt these emotions and bring the conversation back to solving the issue. All this with the background of Tallahassee going through tornados and power outages.
A credit to your customer service department.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-14

Courteous folks

"My guy walked me through pics and found the right part!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-05-14

Great products poor shipping packaging

"Would of giving a 5 star but the shipping box was damaged and the one ring was bent up I was able to straighten it and use it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-14

EASY AS 123

"Easy to find the parts I needed and check out was very smooth "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-05-13

Amazing!!

"Super easy ordering system, and expedited shipping options!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service