"I submitted a request for a return on a part that was shipped in shoddy packaging and subsequently arrived damaged. It has been over two weeks and I haven't received any response; The order simply states "In Process." I have called customer service repeatedly; every time I get bumped to voice mail. Is anyone actually there? I finally left a voice mail on the customer service line; no call back in over a week. I sent an email; no response."

"Ordered 17 days ago, they charged my card but I never heard back and the order page still says "in process". I called their support line but no one ever answers. I emailed support no answer either.

Quite sure it is a scam outfit, I will have to dispute the charge on my card."

"I needed a new battery for my HTC phone. Once I knew the battery part number I placed my order on Friday and it arrived the following Thursday. No problems. Works great."

"I waited 6 weeks for any word about an order status, and have attempted contact by email 3 times, and by phone for an update...with no response at all. I'll go elsewhere for this and future needs."

"These guys are reliable so far .. Ordered Viking replacement magnatron.. Best price on the internet. Part shipped 2 days and arrived promptly on good condition.. First time doing business with them, will do again if needed.."