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Product & services pricing
3.99/5
Chance of future purchase:
4.26/5
Shipping & packaging:
4.34/5
Customer service:
4.07/5
Return/Replacement policy:
3.80/5

5/5

2023-11-26

Door frame front loading washer

"Easy installation works as designed priced fairly "

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5/5

2023-11-25

Great Transaction

"Will definitely but from again! Product as described, fast shipping and communication was great. Thank you for excellent service. "

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5/5

2023-11-23

They were Great!

"It was really easy to look up individual model numbers and look for the appropriate parts. I also liked the layout of their website."

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5/5

2023-11-22

Couldn't be easier

"I ordered an upper rack connector replacement for my dishwasher which would have taken a lot longer to replace without the video that was available and always linked to the order's emails. The part was made for my dishwasher which gave me confidence and it took me about 15 minutes to replace. I will definitely come here first for my next part replacement. "

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2/5

2023-11-18

Poor product return process

"I needed to make a return. It was difficult to find the order number or invoice #'s to return the part or even instructions to make the return. I sent an email to customer service but NEVER received a response. After finally locating return instructions, I was disappointed to see that I would have to pay the mailing cost. The customer service phone number did not have a rep available to discuss challenges navigating the return process. I'll never purchase from this site again. "

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5/5

2023-11-15

Exact Fit

"The part was exact fit easy replacement, will buy from here again."

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5/5

2023-11-10

Excellent experience

"Fast shipping, easy to use website, parts were exactly as described."

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5/5

2023-11-09

Great service

"Fast shipping. Easy to find the right parts "

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5/5

2023-11-08

Excellent experience

"Fantastic website, makes it easy to select correct part; quick shipment; altogether very satisfied."

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5/5

2023-11-01

parts for washer

"only buy parts from here if your washer or dryer is a newer model. my model is older but still works."

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5/5

2023-11-01

Great service, genuine replacement parts

"I ordered a replacement track for a Whirlpool refrigerator , and when I received it, I realized I had ordered the wrong part. Contacted customer service, and the rep was very accommodating, located the correct the part #, ordered and shipped, and credited my return without any delay. "

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5/5

2023-10-30

Dryer parts

"My parts showed up in 24 hours and work properly, thanks"

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2/5

2023-10-26

Website information incorrect and returns very difficult and expensive

"I ordered a part for a GE refrigerator that was a new shelf unit and what I received was only the metal piece that lacked the right and left side plastic brackets needed for its use. It was shipped to me in California from North Las Vegas Nevada and when I wanted to return it they insisted on my shipping it to a location in Georgia.

I sent their customer service people an email asking about sending it back to the warehouse in Nevada but never heard back from them. I tried phoning them but no one has been available for the past two days and no means to leave a message or call back phone number.
"

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2/5

2023-10-24

Very poor Replacement video.

" Very old replacement video cause major problems trying to follow their instructions. I would have been better off figuring out how to do the fix. Now I am stuck with a part that I didn’t need. No return according to their policy. "

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5/5

2023-10-23

Found a part that no one else had!

"I had a great experience with PartSelect.com. I was able to find the correct part I needed for my dryer, after scouring the internet. It arrived quickly, fit perfectly and performed as expected.
I would definitely recommend PartSelect.com to anyone looking for appliance parts. They have a wide selection of parts at competitive prices, and their shipping was fast and reliable. I was also impressed with their customer service, as they were very helpful and responsive when I had a question about my order.
Overall, I had a very positive experience with PartSelect.com and would highly recommend them to others.
"

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