ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.01/5
Chance of future purchase:
4.27/5
Shipping & packaging:
4.37/5
Customer service:
4.10/5
Return/Replacement policy:
3.86/5


Verified
5/5

2024-05-12

Quick & Easy

"Needed a fridge door shelf, found it easily thanks to the multiple images on the website. Ordered and received within 3 days. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-05-12

Price is unacceptable

"The part I obtained was appropriate for my Dishwasher rack, but the price was pretty outrageous. I thought I was buying a set of four but got one small plastic wheel for $13 plus shipping. Next time I will stick with Amazon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-05-12

Great Service!!

"Found what I needed fast. Delivery was quicker than I expected. And my dryers now work better with new lint filters. Rather than the old, rusted, ripped ones we had."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-05-09

Dryer screen replacement

"It was so easy to order and install. The product fit perfectly and was just like the photo. There was also an installation video. I'll buy from them again if needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-05-07

prompt and professional

"compared to other companies. the had the best prices, and quality oem parts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-08
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we appreciate your business.”


Verified
5/5

2017-02-08

My go-to for spare parts

"Easy to find parts on the website, great tutorials, I've repaired a washing machine (a couple of times), a dishwasher, and now a stove! I'll keep coming back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2017-02-08
A rep from PartSelect.com, partselect, has responded:

“Thank you for your review.”


Verified
5/5

2024-04-29

Fast, Efficient, Easy!

"The website is super simple and easy to use. I was able to visually verify the part, which eased my mind greatly. The part came quickly and nicely packed. Next time I need an appliance part, I will absolutely use PartSelect!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-30
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We appreciate your taking the time to leave us feedback.”


Verified
5/5

2024-04-25

When you need that little part!

"Need a soap dispenser tray for my washer. They had the exact part, reasonable price, and faster than expected delivery! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we appreciate your business.”


Verified
1/5

2024-04-25

No communication

"got wrong part, sent 4 emails to remedy and absolutely no response. After a month they send me a request for recommendation. I absolutely DO NOT RECOMMEND this comply to provide anything to you, go somewhere else"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”


Verified
5/5

2024-04-25

dishwasher part

"The website was easy to use. The process was quick. They were very easy to work with when I had to return a part that I ordered by mistake. The return process was easy and very professional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-25
A rep from PartSelect.com, PartSelectAM, has responded:


Thank you for your review! That's great to hear and we appreciate your business.


Verified
5/5

2024-04-25

Easy and quick

"It was easy finding the part I needed and I received it quickly. The part I got is excellent quality and not some cheap copy of the original part I will order anything I need in the future from PartSelect.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you with your repair and appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-04-25

Thanks for your prompt service

"Your online catalog made it extremely easy to find what I was looking for, and your delivery was fast and complete."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-25
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


Verified
1/5

2024-04-22

Overpriced design error

"The design of the piece made it impossible to clean. There were brackets to hold it together, but it didn’t matter because the piece was heavily glued anyways making cleaning impossible. Way too expensive, probably should have just bought a new dishwasher."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-22
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”


Verified
5/5

2024-04-22

Dishwasher repair

"PartSelect had what I needed to make my repair. The prices were good and delivery was fast. Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-22
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we appreciate your feedback.”


Verified
5/5

2024-04-21

Microwave filters

"I was having trouble ordering my microwave filters from another supplier, called here to order and within minutes I had the filters I needed ordered. Couldn't have been easier, should have called here first as I have used this supplier several times before. KUDOS!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-22
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you with your repair and appreciate your taking the time to leave us feedback. ”