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Product & services pricing
4.04/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.37/5
Customer service:
4.10/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-01-26

Right part, great service

"I thought I would have a difficult time finding this bracket for my Bosch microwave door. I found it right off, and it was delivered early! Thank you PartSelect."

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-01-26

Very easy and reassuring

"I've used parts select twice now, both times it was easy to find what I needed and know it was the right part! "

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-01-23

Great service and exactly what we ordered

" Have always had good experience with PartSelect for past purchases so we always go to their site first. Yes, recd what we ordered in good time. However, it obviously wasn't the problem with our oven (our misdiagnosis). Installed items ordered easily using great video on their website. However, when we turned the oven back on and set temp at 400, oven went into overdrive and temp ran up to 500 plus. Turned oven off; but even turned off, lower burner was still radiating brightly and temp continued going up. Had to unplug the stove. Obviously, needed replacement GE oven control board. Sadly, PartSelect didn't have any available and we could only find used ones at a couple of other sites (oven is and oldie but has been a goodie). Had to settle for for another part supply place. PartSelect is still our first go-to supplier for parts."

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


Verified
5/5

2024-01-21

Easy repair

"Easy to follow instructions to help us repair our upper dishwasher drawer that had a broken piece. Replacement sturdier than original. Thanks!"

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2024-01-12

Great experience

"My dishwasher had discontinued parts. Found Part Select online. Located what I needed but still was not sure it would work. Contacted customer service and got the most wonderful person. After some conversation about if it would work and should I order online, the rep said no let me do it so if there are any problems I could return it at no charge to me! The order was placed and I received the very next day! And guess what? It worked perfectly. Will be my first go to for parts in the future."

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2024-01-06

perfect part for a perfect fix

"looked up the parts I needed and fixed my fridge in under 10 minutes.
good price. all and all an easy and pleasant experience.
"


Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


1/5

2024-01-02

Never shipped

"Ordered a spring on 12/26/23. Spring delivered was $46.00. Partselect stated item in stock and same day shipping. Credit card on day of order. Couldn't get them to respond to text or email. Cancelled order on 1/02/24. Never again."

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience. We have viewed your order and have sent you a private e-mail. ”


5/5

2024-01-02

perfect part

"took a while the part was backordered."

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-12-28

Pleasant Surprise!

"We could not believe how simple the repair on our washing machine was to complete with the part we purchased from you all. The $30.00 part replacement (latch on the lid of our top-loading washer) was simple to do, and probably saved us a $300 bill from the appliance repair service in our area. Thank you so much! Would definitely order from you all again! Easy to order and prompt delivery. Thank you!"


Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2023-12-24

My one stop shop.

"These people are wonderful. Finding the correct part was a breeze. Shipping was fast. The ice maker fit into my 10 year old refrigerator, and worked perfectly."

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-12-22

Eazy part. Best choice

"When I decided to replace this igniter in my gas stove my first choices were to purchase one from the home Depot department. after reviewing the part I decided to go pretty much with an original part the other one would have worked I would have probably had to cut out the wire and splice it together which I would not have had any problems with I have purchased from this company in the past I was pleased and happy with the product that I purchased and I will continue to purchase here in the future.
I may have paid a few more dollars for my part but I'm sure and guaranteed that this part will last much longer than the product coming from home Depot.
"

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2023-12-21

Hotpointe infinity switch

"Parts Select was clear about what part I needed. It came promptly and I was able to fix the burner on my stove by replacing the infinity switch. "

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-12-21

They had the part that no one else had

"My compressor (HUSKY) got knocked over and broke the flywheel. The manufacturer didn't have it, Discontinued and Home Depot who sells it couldn't get it. I Googled and Googled and found PartSelect.com. They had it and fair priced. It showed up in only two days and I was back up and going. Highly recommended. Thank You PartSelect.com !!"

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


1/5

2023-12-18

ITEMS ARE NONRETURNABLE IF TAKEN OUT OF THE PACKAGE.

"IT WAS IMPOSSIBLE TO BE SURE THE PARTS WOULD FIT UNLESS I OPENED THE PACKAGE. ONCE IT IS OPENED, THE PARTS ARE NON RETURNABLE. I WISH I HAD KNOWN THAT BEFORE I PURCHASED THEM. $42.00 WASTED. THANKS FOR NOTHING."

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience. We actually do accept parts back if they have been taken out of the package, as long as they are in a resalable condition and just need to be returned in the original packaging as per our return policy: https://www.partselect.com/365-Day-Returns.htm We apologize for the misunderstanding. If you still wish to return the parts, please contact our customer service. ”


5/5

2023-12-16

Prompt and fast service

"I phoned in to PartSelect fairly late in the evening and was happy when I reach a representative. I had a oval burner part that hasn’t burned even(barely at all) for several years. I couldn’t reach my regular repair man and thought I could figure this out myself. Fortunately for me I spoke with a representative and she was very pleasant and helpful. I ordered the part and received within a few days. I am very happy with the service I received and of course the new part works wonderful!"

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”