"Fatemeh was not friendly at all. Also when i walked in the store 2 employees were just talking alway... they looked at me but didnt say nothing. I wouldn't return felt unwelcomed and discriminated. Fatemeh was talking away with the customer infront of me. Once i walked up to the register she completely changed her attitude towards me."
"Amazing loved the deals the prices everything"
"It was good, they were a little short handed on this particular visit and I was disappointed to see that the store no longer carries any lingerie or pajamas."
"The Alvin store seems to be changing and now it is geared to a much younger crowd than in the past. This is sad since most of your loyal customers are older ladies who now have nowhere to shop in our small town."
"Love this store. staff knows me by name & always greet me when I enter store"
"It was good. We all want bigger, but I was able to navigate with cart thru most of the store. ONnly negative is I didn't like having to reach up high for clearance shirts for me. I'm 5'2 with bad shoulders."
"I love the cosmetic counter. I wear Clinique mackeup. The two women that work at counter are beautiful people."
"I bought way more than I came shopping for today."
"The store manager is super lazy his name is Nathaniel, he was cursing at employees on the floor which is VERY UNPROFESSIONAL. Then when I got to the register he was sitting on the computer and called another employee to help me cause he didn’t want to! All the other employees are very nice and helpful. I don’t know where he came from but he needs to go back "
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"A little disappointing. No associates offered help and the racks were so close together and so full it made it hard to get around."
"Me gusta mucho la tienda. Definitivamente la recomiendo y regreso para hacer mis compras."
"I love it the associates were very nice to me and I would recommend the store"
"I feel that the Alvin Store in now under new management and I think whom ever they are is going to do great things for the store."
"mi experiencia fue agradable.mis articulos excelentes."
"Mi experiencia fue super agradable"
A rep from Palais Royal - Fairway Dr, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”