"Muy buena experiencia, gracias."
"Did not feel welcome, there was no one on the floor to help me get a shirt of the very top shelf... I had to get it my self which is ridiculous."
"I enjoy my visits to Stage Stores."
"The store located in Alvin is where I made my purchase but I would prefer to shop at the store located in Pearland"
"I prefer shopping at Stage but the closest location to me is too small for a decent selection so I find driving to a larger location more satisfying!"
"The employees were such a great help and very nice"
"they don't knowledge a customer we were 2 at that time. store was being clean it was around 7 pm. no one even asked can we help you look for something, we were at the shoe department and 2 employees where organizing shoes. (not where we were) The shoes were not in the right box not even the same size. I understand customers neglect to put back the shoes but at least offer to help would have been nice. once in the register the lady was nice but it would had help if the help was offer to complete my purchase soon since i was in a hurry"
"I love getting a good deal and I often buy from Palais Royal because I can get a wonderful deal there on quality merchandise."
"The makeup lady Susan is the best!! I go because of her. I like the products but the staff could use training in being happy. Just because it is Alvin does not mean you need to be grumpy looking."
"Sales lady was stocking chips by cooler, and I asked if the register above her was open. Her response was, do you need something? I said yes, I’d like to check out. She grumpily got up and left the crates on the floor right in the way. Very rude!!! Name is Holly"
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"The location closest to my home is not my preference due to the small area size of the store, therefore, I usually shop at other locations. Our trade area could easily handle a larger store but we continue to be left with a pitifully small store which limits the availability of merchandise."
"I love shopping at PR. Great products, prices and people!"
"I was making a return...without any problems. The staff is always friendly and helpful."
"I always find something I would like to buy. I feel it is a good value for the money I spend to look great."
"Great! I love Stage stores."
A rep from Palais Royal - Fairway Dr, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”