"you need more sell assoc and more space between racks"
"Very nice selection of clothing. I love the new Gordmans home department. It's almost like a home goods, but better prices. Only downside was only two registers were open, had to wait awhile in line. Asked an associate to check me out, but they sent me to the front of the door even though they were standing next to a register."
"I will continue to shop at Palais Royal stores but not with Gordman's stores. I visited a Gordman's this week and the quality of the clothing is nothing I would wear. Please keep the Palais Royal stores in Conroe and Cleveland, TX as Palais Royal!!!"
"Great quality and special occasion clothes."
"Although the store is about 15 miles away, I make the trip 2-3 times per month because of the deals offered and the quality of the merchandise I have purchased there in the past. The associates are always helpful and friendly."
"I asked for assistance in understanding the 50% door buster sale from an associate on the sales floor. She politely explained that the white circles, and she walked me over to the department to show me the different tags, were 50% off. After I walked out of the “sale” area, I saw that those stickers were used all over the store in most departments. I browsed the store for almost two hours looking through everything and selected about 7-8 items. I ended up only purchasing 2 after the other items did not ring up on sale. That’s ok, it happens. Apparently the sale was limited to those select areas. I am not upset but my cashier showed quite a bit of discontent for having to put back the things I did not want. That kind of customer service was upsetting because I can not check the price myself anywhere in the store. It also makes me not want to shop here in the future."
"Love the hospitality the promtness and the style of clothing that is not found else where."
"My experience is always pleasant until I checkout. In my opinion if you deny the credit card offer that changes the tone of the person checking you out. This has happened at almost every visit to this location."
"the cashier was not helpful at all. My phone would not work to pull up my coupon When that has happened before,the cashier would pull it up for me but this woman did not want to do that for some reason. My husband had to leave the store to get on wifi in our truck to open the email and coupon."
"very pleasant experience, but i have to plan to go there because of location.........need one closer to me than conroe, tx i am 77386"
"I used to live near Tomball and shopped there. But recently I've visited the one in Conroe and Madisonville a few times and the quanity of merchandise was lacking."
"Used to shop there all the time not so much in the last few years and the sales are amazing."
"There always seems to be a shortage of sales associates available to help on the sales floor Dressing room are usually a mess"
"I loved the associate who checked me out. She was patient, efficient, kind and knowledgeable."
"The associate Diane was wonderful. She greeted me with a friendly smile when I entered and asked if I needed assistance. At checkout, she was friendly and professional. She even waited for me to grab another item to add to my purchase. Such a nice lady to deal with at the store. Kudos to Diane for providing excellent customer service."