"Usually good shopping experience - most of the employees are friendly and helpful (there are a few exceptions to this) and there is usually a good variety. I would suggest however that your own paper to the restrooms if you need them since the last 3 or 4 times I have been there has been no paper - not even paper hand towels - and the electric hand dryer has not worked. Otherwise, decent shopping experience."
"Nice merchandise, good styles."
"The associates are not friendly act as if you are a bother.it has been so bad I have mentioned it to them and I tell others how rude they are.I spend good money there .this is something that needs to be addressed"
"Hard to fine a worker to help you on the floor."
"Love the style and different brands."
"Nice clean, easy to shop store."
"I always shop PR first before I go anywhere else. At this time I purchase shoes and purse with the help of Heike Dees. She asked if I could help the proceeded to find shoes I needed. She was very knowledgeable in the area."
"Great. Everyone was very friendly and helpful."
"Todo en esta tienda es bueno. Y Los asociados como Irina son maravillosos. Ella es tan amable y paciente conmigo. Gracias por tener gente como ella aqui en la tienda."
"Good Experience. Was given wrong advice by one on your people and coupon."
"I simply enjoy shopping at the Palais Royal store in my area"
"Had a great time shopping. The ladies at the Clinique counter were very knowledgeable"
"Love the store and it's products"
"Love you brands and variety"
"I absolutely love this store. I love the selection of items and the employees. The only register that was open in the front was the Clinique counter and she was busy with another guest, but I was happy to wait. She was very friendly and apologized for the delay. I will come back to see her. Amazing customer service!"
A rep from Palais Royal, Conroe, TX, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”