"SCAMMERS SCAMMERS SCAMMERS you will place a order they will buy it at newwegg.com or tigerdirect.com for 4-5-6 times cheeper then they charge you go direct to newegg.com or tigerdirect.com and buy it yourself i got a dvd burner model #msi-dh-22ap from newegg for $22.99 tigerdirect had it for $24.00 PACIFICGEEK had it for $84.99 now wtf "

"Getting tired of working with PacificGeek. Every time we place an order (4 or 5 this year) we don't hear anything back and it always takes a reminder email a couple weeks later and then still another week or two until we receive the product. We won't be doing business with them again."

"DO NOT SHOP HERE. As you can see from other reviews on this site, they routinely sell hardware they don't actually have in stock. They don't disclose this and they don't process refunds in a timely manner. For the love of your money, please go somewhere else."

"I ordered here was told they were 10 days behind. I knew this when I ordered it was on the website. Then after 10 days I contacted them and was told they would ship on 9/23/11. That date came and went still not laptop. Canceled the order and now waiting for a refund. I would RUN. "

"Worst online retailer I have ever dealt with. Had to call my CC company and reverse the charge. They billed my CC immediately and on 09-09-11. Then neve shipped the items I purchased. I waited for 21 days and then finally started trying to call after none of my emails were returned. I spoke with someone there who had no Idea how the online portion of their store worked. I finally had to call my CC company and dispute the charge because they failed to reverse the charge on their own. NEVER BUY FROM THESE PEOPLE EVER !!! TOTAL scammers. "

"Pacific Geek is one to stay away from...ordered a refurb HP desktop, thirty days later and no delivery. I contacted the company five (that's five times), will not, could not recommend this company. Go to Newegg and be happy."

"PacificGeek is fraud. it has been 14 months I paid them USD 1088.00, they haven't shipped, they don't reply to email, phone is never answered."

"***DO NOT SHOP HERE***
If I could rate this lower than 1 star I would. When I ordered a computer from them I was excited to get a great deal. I found a mini desktop for $60. Should have read the reviews first... I ordered the product on 07/21/2011. On 8/02 I sent them the following message: Regarding: Order tracking
> Message: For order number 148517 the status says processed since 7/21/11.
> When will this be shipped?

Within an hour, I received the following response:

Hi Bill,
We had a delay in refurbing and When you placed the order those were listed
as "Please note, Due to an Overwhelming response to recent NOONER Deals
these may not ship for up to 10 business days." We will ship on or before Friday the 5th. We will email the tracking # that afternoon. Sorry for the extended delay.
Thanks & have a Geeked Week from the Pacific Geek Team
> http://www.PacificGeek.com.
Well, here we are on 8/12 and nothing. I decided to check again today and the order still said processing so I decided to reply back to their email with this:
I realize that you may be busy, however Friday the 5th was a week ago and I still have not received an email with shipping information. At this time I would like to just cancel the order for a full refund. I don't feel there should be a restocking fee on this since it probably hasn't even been picked off the shelf yet. I will not be doing business with you in the future as I am extremely disappointed.
I logged back in to the site just to see if anything had changed on the order and the processing status changed to PEND-CANCEL. No emails yet, but at least I know they got the message. Now I just have to wait and see about a refund..
"

"I ordered a used Tyan server motherboard from PacificGeek because the price was very reasonable. I forgot to check ResellerRatings with this store or I am sure I would have passed them over.

In this case, I was pleasantly surprised and I believe in giving credit where it is due. I was very happy with my order from PacificGeek.com. The product arrived very quickly—just a day or two later if I recall—though I hadn’t chosen any special shipping. The board was packaged very well and looked functional. I haven’t actually assembled it yet—I may amend my review if it ends up being DOA.

All in all I would (and have just yesterday) order from them again. I’ll post an update if anything goes wrong with that.
"

"Ordered a computer on May 26, they immediately took the money out of my account. June 10, no computer, no communication from them, so I sent an email. The replied that the computer would ship no later than Tue June 14, and they would send me an email w/tracking info. Here it is June 24. No computer, no email, no refund, no help.
Very dissatisfied to say the least. Have sent out another email today, hoping to get some action."

"I ordered a $1400 used Dell 2950 server. Cancelled the order the next morning, before it was even processed (found a similar deal at a more professional store where I could get the OS pre-installed).

They still charged my credit card!!!

Fast forward 5 weeks. B of A credit card fraud department has finally pried the $1400 back from them. Their repeated "the checks in the mail" response was a pack of lies.

Are they even still in business? They didn't even answer their phone for the past 2 weeks."

"I am a purchasing agent for a small computer company in Grass Valley, California. I was recently searching for a small quantity of the Genica Conexant CX11252-11 56K V.92 Data/Fax PCI Modems and found them on Pacific Geek website. First of all they listed this as a "clearance" item and also that they are refurbished. Imagine my amazement when I saw that they had priced this $10 item at $99.00, a "savings" of $30.00! How in the name of the goddess of retail do they have the moxie to sell this modem for over TEN TIMES the going price? I guess the old saying is true" "Buyer beware". I certainly hope others, after reading the comments in here, will avoid this seller like the plague."

"Another unsatisfied customer. I had a good experience with them on a few small items, so I bought a $900 HP Workstation. It shipped a few days later than promised. No big deal on that. However, upon arrival, I discovered it was not as advertised. I contacted them using THEIR returns site and asked for a RMA to return it, they never responded, and after failing to respond to several more emails and phone messages, I find myself stuck with an item that I don't want and no way to return it. "

"I don't say this lightly: PacificGeek is operated by a fraudulent bunch of lairs. Really, they are shockingly (possibly criminally) deceptive.

You can read the other reviews here, but basically the exact same thing happened to me: place order, wait a week, email Pacific Geek, they say "it's shipping," they provide false FedEx shipping number (mine was 614308361197269), I wait a week, it doesn't show up, FedEx says they never actually shipped anything.

I got huffy with Pacific Geek, they canceled the order. The reason for the order cancellation? "Package lost in transit."

This is a lie. Don't purchase from Pacific Geek unless you like to be a scam victim.

Also, a warning about the Google merchant reviews: You'll see that Pacific Geek has very favorable reviews with Google's shopping system (4 out of 5 stars). I'm not sure what Google is doing but I won't be relying on Google's merchant reviews ever again."

"I'm thinking it's time for a good review here! I ordered one of the $200 Dell laptops they were offering. Unlike my usual buys, I went to Resellerratings AFTER I placed the order. Uh, oh!

At the time, PacificGeek offered 400 of them at that price. So, they had a lot to ship out. After waiting a week to see if the status would change from ready to shipped, I finally emailed. I got a very rapid response from the vendor, who stated that the shipping would be delayed up to 10 days from the order date, as stated on the product web page. They were right--it was on the web page. The laptop shipped a day later, and I received what I ordered in good condition, within the time limit they stated, and at a good price. For me, at least, I had a decent transaction."