"Good service from PC Torque on my order of a Sager NP 5796. I had a question about the shipping charge, which they promptly responded to and resolved. The system arrived exactly one week from the day I placed the order, the fastest response I've had on any laptop I've ever ordered. Fantastic."
"Absolutely amazing service! I bought my laptop on the 29th with an Echeck and as soon as it cleared it was shipped out. The day after I ordered it I received a conformation call from customer support, it was a real person, not a robot, on a SUNDAY roughly 14 hours after I ordered! Then on Tuesday when it shipped I received another call from the same person to inform me everything was going great. The laptop itself was amazingly cheap for what I got (would have easily been 700 bucks more anywhere else, believe me I checked). Even before I ordered I had talked to customer support about the laptop and they helped me with every question I had, they really knew about the thing which was really impressive, a lot of tech supports talk as if they've never even used a computer before! They made me feel super confident through the entire process and kept me informed the whole way. If I EVER need a laptop again, these are the guys I will DEFINITELY go back to. I can't recommend them enough."
"Ordered a fairly high end gaming laptop from PCTorque on Nov 11th. A day or two later, they called and told me that the item was backordered but that it would ship by the end of the month. I was emailed by a member of their staff about a week later and told that it had come back into stock earlier than anticipated and they were expediting shipping.
Arrived and it was just what I wanted. Incredibly well built, well performing and attractive. It's a bit louder than I would like doing simple things like web browsing, where a loud cooling fan kicks on and off repeatedly; an option to keep it running continuously at a lower rpm would be nice. All in all, I'm very satisfied and would recommend PCTorque to anyone looking for a gaming laptop."
"Ordered the laptop for my brother in India. Had a few questions which Jason from PCTorque was happy to answer and was quite knowledgeable. He walked me through making the payment via PayPal. The laptop shipped late on the 10th, received it on the 14th. Everything is as ordered, no dead pixels, laptop works well. Enjoyed dealing with PCTorque."
"PcTorque IS SIMPLY THE BEST IN THIS BUSINESS!!!
CUSTOMER SERVICE was, especially sales staff, GREAT! They are easy to deal with and they help you a lot! They even offer me some financial solution for the laptop that I want, which you will NEVER get in any other seller in this business. They even call you to confirm your order status. They're just "SIMPLY THE BEST!"
SHIPPING is hella fast too! They shipped my laptop the same day I ordered it. CANT beat that!
I will give PcTorque 5 out of 5 rating based on quality of business and service.
"
"I was very happy with the service that PC Torque provided. I was able to get my order processed and shipped much sooner than other companies I've ordered from. I give PC Torque a 5 out of 5 rating."
"This is the second computer purchase I've made for my Nashua, NH psychology - marriage counseling practice. I can't say enough about how the folks at PC Torque were quick, courteous and responsive, offering a level of service you certainly don't get at the big box stores. And their prices were quite competitive.
Carl Hindy, Ph.D.
Nashua, NH
http://www.hindyassociates.com
"
"I did quite a bit of investigating before deciding on a laptop. I decided on PC Torque because these guys actually answered my questions in a timely fashion. They were polite and courteous on the phone and earned my business based solely on this. I've received my laptop and am happy with it. I'd have to highly recommend them to anyone looking for a powerful gaming laptop."
"Helpful staff gave me a great deal on a great laptop which I received in about a week. Fast shipping and great service, I will definitely do business with them again! "
"The sales staff was very easy to deal with and they called to confirm my order and make sure i was ordering what i wanted which was very helpful.
There was a problem with the tracking number on the laptop, so it wasnt showing up, but after i contacted them about it they sorted everything out with UPS and i was able to track the package. It arrived on time and works great now, although i initially had a few issues with setting the wifi and video card up. I ended up having to resolve those problems myself because the Sager support staff is absolutely useless and at times down right rude. Not only did they have no idea what they were talking about, but they were giving me ridiculous "solutions" to my problems, all of which turned out to be completely wrong. However, this is not a reflection on pc torque, just a comment on the support staff of the brand they sell. By contrast their staff and support was extremely helpful.
As a good example, i noticed there had been a further discount on the price right after i bought my laptop, and i called them up and they gave me a 50 dollar credit back to my card and upgraded my service plan to compensate. Its good to see companies take care of their customers!
Anyways i would definitely do business with them again and would reccomend them to anyone who wants the best price on a custom laptop, and is good enough with computers to not have to rely on the Sager customer service as it is practically non-existant."
"Very reliable company to do business with. Fast and accurate. They answer emails even on Sunday and stick to what they promise. Great customer service.
The package has not arrived yet (according to UPS tracking number it will be here tomorrow) but I am 101% positive that the laptop will be delivered free of defects and assembled exactly based on my order.
I would definitely recommend this company to everyone who is shopping around for a killer laptop."
"Prompt professional service. They extended my warranty after the price dropped $100 prior to shipping. Shipped in about a week and arrived in excellent condition. Highly recommend these guys for your Sager notebook needs. Will definitely do business with them again."
"The laptop I ordered came in perfect condition in vary prompt timing (only one week from time of order). The laptop was exactly as advertised. Ordering (via telephone) was quick and vary easy. I highly recomend PC torque. Also, before ordering I had a few questions and the on-line customer suport was vary frendly and knowledgable."
"the service was excellent. Comunications was fast and clear. shipping without problems. totally satisfied with this seller."
"Incredible customer service. I ended up going through PC Torque because of their awesome prices, and ended up getting incredible treatment both pre-sale during the sale. I ended up having some billing and shipping issues, and PC Torque was more than gracious in assisting me in working everything out. I worked in customer service in a call center for auto parts, and I must say, this company exerts simply AMAZING customer service and support. Lightning fast shipping too. My laptop shipped out the day after I ordered it.
Excellent Service, Excellent Support. I couldn't ask for more."