"i purchased a sager 4760 from pctorque ~1yr ago. i was very satisfied with the purchase experience and the computer. it was 8 days from order to delivery. the 4760 had the right combination of features, styling, price and as it turns out quality. the pctorque price was better than other vendors selling the same machine or other badged versions of the same clevo machine. sager computers generally emphasize gaming/processing power over portability/battery life. technical support from sager was somewhat disappointing regarding a few issues that i eventually had to figure out on my own or live with (one of the 3 USB ports arrived dead and never has worked). there was no tech support phone line as i recall so i had to try and deal with issues by email which consisted of sending a message and then waiting until the next day for a reply, and sending another message and waiting. bear in mind that is regarding sager support, which is separate from pctorque who is the reseller. overall, i highly recommend pctorque.com and sager computers: well suited for intermediate and experienced users looking for features and value but not needing as much technical support.

i must mention that pctorque also hosts a forum. feedback and comments from other sager users was very helpful in all aspects of the computer purchase and technical issues and is ultimately what gave me the confidence to buy a brand that i had never heard of before."

"Purchased a Sager 3790 with WSXGA screen. Total perfection. Packaged very well. Quick reply and with no backorders, they were very quick to ship out. Their 1 year warranty is outstanding and it includes a "no dead pixel" policy. Can order an extended warranty up to 30 days before expiration of original. See the site for warranty info. Can't go wrong ordering from them. They are quick to respond to any requests or problems. AAA+"

"PC Torque's website was very easy to navigate and made ordering a laptop steamless. Although it took a month for my 3790 to arrive at my house the wait was due to the hurricane season in taiwan, where many Sager/Clevo laptops are manufactured. PC Torque promptly answered any questions that I had about the laptop and they were also able to change my order on short notice since I changed my mind and opted for the 60gb 5400rpm HD instead of the standard 40gb 4200rpm. I highly recommend PC Torque when it comes to purchacing Sager notebooks because they offer the lowest prices with excellent customer service."

"Excellent experience. The laptop was shipped to Hawaii promptly, and there have been absolutely no problems with it. It plays games like a desktop, and isn't heavy enough for me to worry about carrying it around. Emails are answered within the hour, and the forums are a great suppliment to the tech support service."

"Excellent prices and VERY fast service! Ordered on July 12th, received item on July 14th. Laptop works great, I love it. Thanks!"

"Purchased a Sager 8790-S from PC Torque...
I quickly recieved confirmation of my order. When there was a slight problem, the people at PC Torque let us know very quick so we were able to resolve it. They sent out the product quick, and I recieved the laptop in perfect condition.

Overall I would buy from PC Torque again, and I strongly recommend them to anyone. "

"PC Torque has done everything possible to make my purchase of a Sager one I don't regret. When I initially received the 5690, I thought there were probems with the display. However a quick phone call (no waiting for an operator) answered my questions and showed me what had occured. I will never buy a computer from the major companies again. Thanks PC Torque."

"I don't need to get into too many details. The purchase process was flawless. Ordered on 6/4. Confirmation 3 hours later. Mailed a check. Payment received confirmation on 6/8. Shipping notification on 6/10. Item arrived 100% as ordered. Flawless."

"Ordered a Sager 8790 on 03.08.04 and received an email invoice the next day (Since I ordered from Japan, I took that into account). On 03.15.04, the unit arrived in Seattle. Basically one week (including a weekend) from order to delivery. Excellent considering it was a new model at the time and judging from posts at talknotebooks.com, there were plenty of orders being taken.

Before buying, I sent numerous emails to PC Torque in regards to various questions and never failed to receive an adequate response. Their email replies were very courteous and quick (often within an hour or two). A special thanks to Tom since he dealt with my numerous emails.

The online ordering process was painless and had there been a problem, I would feel confident in PC Torque's ability to resolve the problem quickly due to my past experience with their support.

As of this writing, I've yet to request service, so I cannot comment on Sager's support via PC Torque.

I highly recommend PC Torque (and often do to friends & acquaintances) for anyone considering reasonably-priced, powerful computers.
"

"Outstanding service. They provide a forum that is part of their technical support that is second to none. I was not real familiar with their product prior to visiting their forum in search of another brand laptop. I've had the laptop for a month now and cannot say enough about. I'm not sure if I will ever have to use the actual tech support because I have been able to find all my answers on their forum. I can't imagine I will ever buy from any other supplier."

"PCT has been great to buy from. Quick responces from the online purchase and emails. Also I had a problem with my computer which needed an RMA...they were very quick with a responce. They also seem to have the cheapest prices of other Sager resellers.

note: Any defects/warrenty concerns will be handled by Sager, not PCT. Sager is quite slower in helping than PCT"

"Ordered a new 8790 on a Wednesday, order was shipped 1 week later 2nd day air, I got it the next Thursday. Everything was packaged nicely, laptop installed Windows fine and works great now. Had one dead pixel, but it doesn't bother me at all. Since I haven't had to send it back, I can't say whether or not PCTorque is quick and helpful in this regard, but so far they have been great. I will definitely recommend them and use them in the future."

"Item: Sager 8790 notebook computer (3.2ghz, 1024 mb RAM, 60gb7200 hdd, ATI Mobility Radeon 9700 256mb, WinXP, et al.)

Order Date: March 15th 2004
Ship Date: March 18th 2004
Arrival Date: March 23rd 2004

PC Torque has garnered itself many many positive reviews and if you are like me and find it hard to believe that something so good could be true, allow me to allay your fears; PC Torque is that darn good.
Pre-sales service was top-notch -- they answered my e-mails, my website form submissions, and even my phone calls.
Sales process could not be simpler since it is just a matter of using their well laid-out online configurator -- however this is no different from any other seller so no bonus points here (I still haven't figured out what that little metal animal thing on the front page is... hmm I should call and ask ;))
Post-sales support has been perfect with a readily available staff to answer questions via the same methods as pre-sale (Thanks Tom!) Unfortunately my post-sales experience with PC Torque has been limited simply by the fact that my machine has been flawless no matter how hard I have tried to muck it up within the 30 day no questions asked return period.

The 8790 was a brand new offering when I ordered; I needed to receive the laptop before the end of March due to my moving out of the country in April. Even with my being frugal and electing to take advantage of PC Torque's Free Ground Shipping offer at the time, I received the laptop in about a week! A week when others were quoting turnaround times of 2-3 weeks!

Did I forget to mention reasonable pricing? With this level of service, reliability, and accountability, I had almost forgotten that PC Torque's prices are on par with some of the less savoury resellers out there but without the inherent risk.

Needless to say, I will shop here again. You have made a loyal customer out of me and I will sing your praises to all who will listen including any friends and family members who will be needing equipment soon. I apologize to the reader who may find this post fanatical in nature... I've been shopping online since Amazon only sold books and so when I find an online vendor that is ahead of the curve, I am not afraid to appreciate it.

Thanks PC Torque!"

"I purchased a Sager 4060-S (P4 2.8, 512, 40gb) from PC Torque in August 2003. I was very satisfied with the transaction and I have been completely satisfied with my lappy ever since.

I did extensive research before buying my laptop and I am happy to say that my money was very well spent. PC Torque understands its market and they understand the value of superior customer service. When I had questions they were always promptly answered, but I didn’t need to contact PC Torque that often because the answer to almost any question can be found on their excellent forum: www.talknotebooks.com (and not just PC Torque laptops either! Alienware, Dell, and others are discussed too).

I am very picky with my hardware purchases and I always do my homework. PC Torque gets my highest stamp of approval. Encourage this kind of quality business and consider purchasing your next laptop from them.
"

"I ordered the new 8790 from PCTorque and it arrived two weeks after order. The machine itself is awesome, but even more valuable then that is the incredibly quick and helpful service provided by PCTorque and the forums they provide. When I'm ready for a new notebook, they will definately have my business again."