"Delivery of my order was delayed by the BIG snowstorm. Other than that the order was processed satisfactorily. One of the add-ons a ZEIKOS remote controller did not function properly - all else ok. No complaints."
"I placed an order to buy a D700 on Feb 7, 2011 and got a call one day later to tell me that the camera was an imported model. I said okay and the guy told me "it needs two weeks to get the order filled". I then called three weeks later and was told my order was cancelled "because you didn't want an imported"."
"I ordered Nikon D7000 5 days ago and got a call today that the price in $200 more than advertised. Pay more or cancel. Person on the phone was extremely rude. Take my word. Never buy anything from them."
"Yes, same process as the other people. They call after the order to sell more products. But seriously, that is business. You can say no. I bought a superior lens at a great price. It didn't arrive quickly-took two weeks.BUT, I am not complaining."
"Not a satisfied customer! I ordered online Feb.24th, next day got the email to "confirm" before they could ship... call so we can pressure you into buying more. Could not track my order. Sent email for assistance, no response. Called 2/28, was told would receive email with tracking number in 1 hour...did not. I did finally receive tracking number at 10:30 March 3rd, UPS had attempted to deliver at 9:30, but couldn't because nobody to sign for package.(email I got 1 hour later did say a signature is required). When camera got here, the "high quality bag" they upgraded me to is on Amazon for $8, and the memory card they started asking $60 for is also on Amazon for $10. Sure wish I would have ordered from Amazon."
"I would highly recommend this on-line store. Their Rep. "Nick" was extremely knowledgable and asked the right questions to ensure I'd be pleased with the product I was purchasing. I purchased a Olympus SP-800UZ 14.0 MegaPixel Digital Camera SP800UZ and have been very satisfied."
"Great pricing on popular electronics and camera's. Hard to find prices that beat them. Also have good promo gifts if you order early in the day. Would like to see faster standard shipping, but I guess that would reduce their price competitiveness. Would do business with them again."
"After buying a Cannon Rebel T2i online from Onpoint Electronics, their sales person called and offered me some great discounts on an upgraded memory card and upgraded batter charger and a polarized filter. He threw in a nice camera case for free. The camera arrived on time and was boxed properly and has proven to be an excellent piece of equipment. I'm very pleased with the camera and the service from Onpoint Electronics."
"Do not buy from this seller. They do not honor their "specials". They will call you after you order online. The purpose of the call is to sell you something else that is outragously priced. If you do not buy the sales pitch your purchase (in my case a camera) will suddenly be on back order. Check out their return policy as well. Many items are not returnable and those that are, are subject to a 10% restocking fee. I ended up paying $80 for a $14 memory card which I could not return per their policy. They also want you to give them a good review before you get the purchase. This is why there are so many "good" reviews given before the fact."
"Updated review: This is a small store that is trying to grow. I was contacted recently by the manager and after a long discussion I'm completely convinced that they are working hard to improve their processes and customer service. There have been a number of negative reviews posted but don't write off this company. Onpoint will work hard to make sure you are competely satisfied with your purchases and their support. Buy with confidence!
------- Original review------
I placed an order on 2/12 for a Sony camera. On 2/15 I got an email and a phone call saying I had to call them to confirm the order. When I did they tried to upsell me. "Upgrade for just $89? no? What if it was just $49? No. Ok, how about $29? No. Ok ok we'll just proceed with the order." Order cancelled.
2 weeks after my initial order and after being on hold for 10 minutes was told they have been out of stock and won't receive any until late next week. Not one email or phone call. "
"Very Pleased With the prices & service. highly recommend"
"First time purchased on line at OnPointElectronics for
Lens AF-S DX Zoom-Nikkor 55-200mm f 4-5.6G ED Serial 2585875. The purchase was on 12-21-2010.
It was said the lens would arrive around 12-31-2010.
But it had instead arrived on 12-24-2010 -- in time for Christmas!!
Better yet, someone from the company called me 2 days before its surprised early arrival to check with my profile and address to be certain that the lens will arrive at the correct address since I am the first time customer to them.
I thought that was very nice and professional. I truthfully do not remember any online retailer had done this kind of checking with me before."
"The camera arrived as described and in a timely fashion. Would buy from again."
"Fast and Friendly Service. I order items online not knowing the model. OnpointElectronics called and followed up with me to make sure that I had the correct model that I wanted. Sure enough I had picked the wrong model. Thank you OnpointElectronics."
"STAFF AT ON POINTE ELECTRONICS WERE VERY HELPFUL. THEY CALLED TO DISCUSS MY ORDER AND WHAT MY PHOTOGRAPHIC NEEDS WERE. THEY ALSO RECOMMENDED A LENS COVER WHICH DID NOT COME WITH THE LENS.
THE LENS CAME PROMPTLY AND WAS IN EXCELLENT CONDITION."