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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-06-11

"My experience is excellent. After I placed order, want to check with customer care person about my order. And he advised and upgraded model which is really great. He offered me good deal on the TV. And they shipped immediately. I am surprised the speedy process. Really great.
I am excited to receive the TV in few days and enjoy the TV.
"

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Verified
5/5

2015-06-01

"Wanted to say that my experience with your company was exceptional and really wanted to give 5 stars for survice, customer service and shipping staff. I really like you company will definitly word of mouth to my friends and return to you guys. You have awesome deals and awesome/fair stocked prices. I really wished more companys where like this one and even major companies are lacking.....thanks again for being friendly and the timely info and updates....awesome Company!"

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Verified
5/5

2015-05-29

"Nice Electronics (my sales person was Alfred) bent over backwards to help me. Not only did they have stock on the item I was looking for but they were competitively priced, knowledgeable, helpful and kind. They were able to ship 7 orders for me the same day. Super service and a super operation. Thanks again."

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Verified
5/5

2015-05-29

"Great price. Knowledgeable sales people. Delivery was a bit disconnected but got here fine."

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Verified
5/5

2015-05-21

"Had a hiccup with shipping, but I contacted the company and Alfred called to work out a very reasonable solution. Nice way to save the day."

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Verified
5/5

2015-05-20

"Alfred Greene and Nice Electronics deliver! This is the first purchase I have made with the company and I will be back in the future. Alfred took alot of time to answer my multitude of questions and was very clear about educating me on the differences between Samsung models shown online. He also did not try to oversell add-ons. Delivery was made when scheduled with courteous drivers that truly provided "white glove service". In the end, I received exactly what I wanted at a great price without any surprises - VERY NICE! "

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Verified
5/5

2015-05-18

"This was our first experience and it was the best customer service we've ever received. Alfred took so much time explaining the difference in Samsung TV models and saved me from purchasing the wrong model. He then offered me a great deal and shipped our TV the same day. I couldn't have asked for better service than I received from Alfred today. Thank you, you have a new client for life and I will refer you to everyone looking to purchase any kind of electronics."

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Verified
5/5

2015-05-11

"Extremely helpful customer service. Clarified differences in TV models and worked out a fair deal. I will definitely be shopping here again."

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Verified
4/5

2015-05-09

"Bought a brand new Sony VPLHW55ES from Nice Electronics on 4/16/2015. 1st they said I ordered a South America model, and US model cost about $600 more. I went ahead and bought it anyway. they said it's brand new shipped direct from their Sony sales rep and same warranty as I bought from any Sony dealer.

When I received it I found the box was opened and re-sealed. Not brand new box as they mentioned, and spare lamp(or coupon) was missing. when I first contacted them, They said that spare lamp offer expired last year, which is a lie because I called Sony and verified that unit should comes with a spare lamp after I talked to them. Then they refused my request of either sending me a spare lamp or giving me credit back. I gave up and am disputing the cost of spare lamp with my credit card company.

I would never buy from them again, and I am just hoping what I got is a brand new unit, not refurbished.

5/11 updates.
Alfred from Nice Electronics contacted me today and refund me the cost of buying extra lamp.

5/13 updates
credit went through, I have withdraw the credit card dispute.

"

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Verified
5/5

2015-05-03

"Purchased a Samsung 75 inch UN75HU8550 4K HD TV. This is my first purchase from this company and I will say the buying experience was a pleasant one.

Alfred Greene was the sales person. He was very knowledgeable and informative and helped me in every way to make the proper purchasing decision. I strongly believe I was afforded with a good deal in the purchase of this particular HDTV.
The delivery went well without a hitch. The product was delivered in the timeline as explained to me during the phone order. The shipper arrived, unpacked the TV and turned it on. There is no set up of the product with the white glove service. The TV was turned on right from the box so we could see it worked and gave us time to inspect it for damage. There was no placement of the TV on your stand or console as this would have required installation of the TV's stand that came separate in the box it came in. This is a massive 75 inch TV. Would of been a nice touch if white glove included mounting a TV of this size on its stand. My wife and I handled it however with a little effort.

All and all, the buying experience for us was a very good one and would buy from this store again should I need something else in electronics. I would highly recommend to others to check these guys out as well for electronic purchases.

Thanks Alfred!!
"

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Verified
5/5

2015-05-01

"Alfred at Nice Electronics saved me HUNDREDS of dollars and a lot of frustration. I was going to buy a camera and lens that were not compatible, Alfred alerted me and I was able to order to correct items.
Nice Electronics is the real deal. My Canon 5d Mark iii arrived as promised. Talking to REAL people at Nice Electronics is also a big plus. The wait time on hold is several minutes, but you get to actually speak with some one in their store.
"

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Verified
5/5

2015-04-30

"Now...I'll ask that you actually read and understand...

I trust very few people and companies and after an initial hiccup with my original invoice receipt and shipping details I researched and found many disparaging reviews about this company and their practices; however, My purchase (55" LG Widescreen UHD 4K LCD TV) was COMPLETELY fulfilled and I received EXACTLY what I ordered and in an appropriate time without a scratch!!

In addition, the accusations of upselling are not true. The sales agent warned me about a well acknowledged detail about the original unit I attempted to order (a South American Model) and they offered the US version for $199 more, but they tossed in a 5 year extended warranty for the price of the upcharge along with free shipping.

This was a great deal PERIOD!!

I was not asked to leave a review, but felt it was fair to post a valid positive review as I have been enjoying my TV for several weeks and am very pleased.
"

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Verified
5/5

2015-04-30

"This is my second Samsung Television I have purchased "online" The first was 8 years ago and that TV is still working no problems. So I decided to go direct again and cut out the retail store mark-ups. When I initially placed my order, I had misread the type of television and would have wound up with one made for another country. ALFRED GREENE immediately called me moments later, explained and helped me re-work my order until it was correct and I was happy. He assured me I "would not have to buy another television for the next 8 years" lol. Once the TV arrived (a very long wait for FREE option- about 4.5-5 weeks) and was tested by the shipping company, I contacted Alfred to make sure I also received our 2-year extended warranty. He had already taken care of everything. He had even registered our product with Samsung already! The TV arrived in perfect packaging and was beautiful as expected. However, we have been working with Samsung Tech Repair because it spontaneously turns on and off even after trying all the troubleshooting solutions. Samsung is working with us to find a solution to it. This is no reflection on Nice Electronics or Alfred. It's an issue with Samsung but bears mentioning. Otherwise the experience has been excellent. Alfred did a great job on following up and their customer service with Mack for the warranty is also excellent. I suggest you also get the extended warranty for peace of mind. Great company. I looked at several other "online" Samsung resellers and based on ratings/ pricing went with Nice Electronics & am so glad I did!!!! My husband gave me tons of brownie points for our gorgeous and well-priced new big screen. Thanks Alfred & Victor!!"

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Verified
5/5

2015-04-29

"Had to call them for Myself making a mistake on my order. They told me what was wrong and took the time to explain what I needed and gave me the Best deal in the process!!! Thanks guys!"

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Verified
5/5

2015-04-28

"Alfred educated me on the hazards of ordering a TV for the lowest online price. A Samsung from S. America isn't the same as a Samsung made in the U.S. Then he undercut everyone and gave me a great deal on the 55 inch Samsung that I was interested in. He took a lot of time with me and guaranteed great customer service if I needed help with set up. I will go back to Nice Electronics."

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