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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-07-30

"Excellnent service and price. Alfred at Nice is nice to deal with. "

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Verified
5/5

2015-07-30

"EXTREMELY IMPRESSED with the quality of product and customer service we received from Nice Electronics! We purchased our flat screen TV (Sony XBR900B 79"). While looking at TVs online, we had a couple questions about differences between models and basically needed TV "lingo" translated to plain English--one phone call to the company and we were able to speak with a knowledgeable professional who provided us with unbiased info to allow us to make the best selection for our needs. Ordering was no hassle, TV is exactly what we wanted and works great, and add to that their extremely competitive prices--all around great experience! "

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Verified
5/5

2015-07-27

"Best prices and best service.
Thanks Alfred
"

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Verified
5/5

2015-07-22

"Very knowledgeable staff and great prices."

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Verified
5/5

2015-07-21

"Fantastic customer experience! Customer service was very knowledgeable and informative and helped me understand the different components and benefits of the different TV's that I was interested in and made suggestions based off of my criteria list. You can tell they care about repeat business. The deal that I got was outstanding and I can't wait until I actually receive my new TV. PLEASE NOTE: There was another reseller that I considered that actually provided a cheaper price but no where NEAR the level of service I received from Nice Electronics so I have NO PROBLEM paying a little more for that level of service.

Phase 1 of the purchase experience is complete and I am extremely pleased and can't wait to spend more money with these guys.
"

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Verified
5/5

2015-07-20

"Great support.
Thanks Alfred
"

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Verified
5/5

2015-07-17

"Great Experience! Alfred Greene was very Knowledgeable and courteous. Finally a company that lives up to its reputation. Order was processed very quickly and shipped immediately. Purchased a UN65JS9000 Samsung 10 bit SUHD Curved TV made in Mexico. Now I Know Why Nice Electronics is so highly rated. Looking forward to using them again in the near future A highly rated product at a super price!"

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Verified
5/5

2015-07-17

"Fantastic price, fantastic customer service, SUPERB BUYING EXPERIENCE!!!!!!"

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Verified
5/5

2015-07-10

"Very good service and price for the tv un65hu9000.
Thanks
"

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Verified
5/5

2015-07-07

"Peter
cancel order
Thank you for very very much to let me cancel my order
"

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Verified
1/5

2015-07-03

"Scammers, Liars, Bait and switch artists.

I purchased a Samsung model UN48JU7500 (48" 4K Curved Smart TV 8-bit panel) on 5/20/15 for almost $400.00 less than most (RED FLAG #1). Two days later Alfred called me and Told me he had a version of the JU7500 that had a 10-bit panel and chipset, 17 million colors vs. 1 billion colors with Nano Crystal color, (I now know does not exist), Lie 1. That would be the same as a UN48JS9000 that was $1000.00 more. When I said that the 8-bit version was fine he gave me a price for the 10-bit panel version that was 100 less than stock 48JU7500 on other sites with white glove shipping, so I said OK. Alfred said it would ship 5/22 even though it was Friday and they close @ 3pm.

As far as shipping goes, The TV didn't get drop shipped to AM Home Delivery in New York until 6/2, 10 days after my credit card was charged. Then it took AM Home delivery another 9 days to get it to California. When the shipper called to set up an appointment for delivery on 6/11, I was told the Samsung UN48ju7500 was the Version TS01 which was a 8-Bit non Nano Crystal Display . The TV was never even brought to my Home , it was supposed to be shipped back to New York. My refund was promised on 7/8 but is being withheld until I change this review, add extortionists and thieves to the list

Some Samsung TV's can have panels made by different manufactures, you can go to www.samsungparts.com and enter the model number and see if there are different versions of the TV. There is only one version of the UN48ju7500 and it's the TS01 non Nano Crystal 8-Bit version. Nice Electronics did this same bait and switch on several of the Samsung JU series TVs until they were caught. Some of the JU series adds still show they have Nano Crystal color displays which they don't. Bottom line if you paid extra for a 10-bit Samsung JU series TV with Nano Crystal Color from Nice Electronics, you were SCAMMED. Avoid these guys like the plague.
"

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Verified
1/5

2015-06-28

"I'm changing my review for the 3rd time. From 1 star to 5 back to 1 and if there was less stars I would probably do. My transaction was strange, they advertised the UN65HU9000 for 1849 as "Authentic Samsung panel". On the phone, it changed into "Non-Authentic" and from "1849" to "2297", and from the "Latest" connect box to the "Old" connect box with the comment: (No one want the new box bc it's Tizen OS). So, I paid 2297 and moved on. Next day, I checked their website and guess what! the "1849" became "1425"!! So, I called... the answer was "We shipped your TV, if you don't want it don't receive it" (with go to hell tone) that's it no compensation no apology. Then I made my 1st review, and I got tens of calls from them, they promise to give me $200 refund and $100 as a gift card and that was the owner or the manager promise. I saw a change and attempt to satisfy an upset customer so I changed my review. BUT guess what ... nothing happen ... I believe this review is fair to you Nick and Victor ... I will never change this review ... So, dear buyer ... if you don't care about your money buy from them, but if you really care ... think twice ..."

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Verified
5/5

2015-06-25

"My experience with Nice Electronics was great!! First I ordered one TV for my son. I was very impressed by their service, pricing, and product selection that I ordered another TV for myself. Both times I was taken care of by Alfred who is very knowledgable about all the products that their company sells and a great person to work with!! Nice Electronics will be my go to company for all my electronic needs going forward and I would recommend this company to all of my family and friends."

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Verified
5/5

2015-06-19

"My experience with the company was outstanding. In fact, they are now my go-to group for all of my electronic needs. They follow up and give you the number for the individual you spoke to so you can call back with any questions. They are extremely responsive and knowledgeable about all the brands and specs. "

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Verified
5/5

2015-06-18

"I really liked how I make the deal with them, they are very cooperative even when you are hesitated to take the decision they won't be bothered with getting your questions many times.
They are very knowledgeable and they described the price differences for each model, especially Nick.
The TV has arrived brand new in it's original sealed box and the delivery guys made screen test for you to check that nothing went wrong on this.
All original accessories has arrived with the box no sign of changing anything for giving you a better price.
Everything is original.
I like the deal and I will recommend them.
"

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