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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-11-18

"Ben has the HIGHEST POSSIBLE recommendation from me. He made sure I understood my options, got the RIGHT order, and made me feel like I was buying from the best possible source. Can't say enough good things about Nice Electronics and Ben!"

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Verified
4/5

2015-11-15

"A good measure of any company is how they deal when a customer has an issue. Alfred went the extra mile to assure a satisfied customer and to address any internal issues that may have needed to be rectified. "

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Verified
5/5

2015-11-04

"Nick worked with me on selecting a TV. Awesome to work with. Victor answered questions I had about shipping. My tv showed up on time and undamaged. The shipping department foamed and bubble wrapped and the tv was in perfect condition. I will use and recommend Nice Electronics in the future. Thanks guys"

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Verified
5/5

2015-10-28

"Nick was great! Saved me from making a costly mistake."

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Verified
5/5

2015-09-22

"My TV hasn't arrived yet, but now it's just a matter of time. If the TV is anywhere close to the level of customer service that Nick from Nice Electronics provided me, I'll be a very happy camper. He took his time to explain some very key differences between the unit I ordered and the unit I actually needed. Saved me a huge potential headache. He even explained the new HDMI standards, which I wasn't aware of. Can't wait to get my hands on this TV!"

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Verified
5/5

2015-09-18

"I had excellent service from Victor S. throughout the transaction process. He was very responsive and provided detailed information about the shipping process via the freight company that was ultimately used (and the freight company was EXCELLENT). The set arrived in excellent shape and very quickly.

I've just now read the reviews about 8 bit vs. 10 bit "bait and switch". I may have actually fallen for that. But if I did, then I own the part of this where I made the decision to buy without doing more research. The price I paid was still lower than anywhere else for the LG unit I purchased. I figure if they're scamming people then it's their karmic hell hole they're digging. I have an excellent TV for a good price, and if I buy another set in the future, I'll do my research.

One more note on this - VIctor S. actually DOWN-sold me from a larger TV. He asked how far the screen would be from where I would be sitting. I told him, and he said that the size I was going to buy would be too big. So, that saved me about $800 I think, if not more.

Just as a point of ex post facto due diligence, I only clicked on 4 stars for how likely I am to shop with them again. If I do, I will be an aware buyer.

"

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Verified
5/5

2015-09-18

"Big thanks for Nick Tate,He is being a big help for me to decide which TV should I buy and explaining the pros and cons.
Thanks again from Jaime.
"

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Verified
5/5

2015-09-18

"My customer service representative, Nick, was very helpful with explaining the details of different models to help me figure out what best fit my needs. Not sure if I would have gotten the right one with out him."

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Verified
5/5

2015-09-18

"I called Nice Electronics about a Samsung UN65js9500, I had a few questions about the TV and the sales person named Rick really helped me out, he was patient and knowledgeable about the product and walked me threw the process of ordering the TV it was very easy and I will be a returning customer
Keep it up!
"

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Verified
5/5

2015-09-17

"Fast shipping and great customer satisfaction. Got tracking 30 minutes after I placed my order and Jimmy helped me calibrate theTV once I got it. Thank Nice!"

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Verified
5/5

2015-09-17

"EXTREMELY IMPRESSED with the quality of product and customer service we received from Nice Electronics! We purchased our Sony XBR900B 79" TV, While looking at TVs online, we had a couple questions about differences between models, and basically needed TV "lingo" translated to plain English--one phone call to the company Niceelectronics and we were able to speak with a knowledgeable professional named Ben, who provided us with unbiased info to allow us to make the best decision for our new TV! Ordering was no hassle, extremely easy and accessible to work with! The TV is exactly what we wanted and works great and highly recommended!
Also I would like to add a nice thank you to Ben for helping me out and That I will be a returning customer! -all around great experience keep up the good work!!
"

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Verified
5/5

2015-09-09

"Bought a 65" 4K TV. Price was great, sales person was friendly and explained a subtle but important detail about the 4K technology that I wasn';t aware of. Shipped via freight company and arrived in good condition, TV worked wonderfully. Highly recommend these guys!

"

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Verified
5/5

2015-09-08

"Provided meaningful advice that was helpful in product selection.
Excellent shipping information and excellent delivery
"

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Verified
5/5

2015-09-04

"Their representative, Alfred Greene, was excellent, professional and knowledgeable. He corrected an error I had made that saved me much frustration. He is a credit to their company."

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Verified
5/5

2015-09-01

"I would like to say overall the buying experience with Nice Electronics was very positive. I spoke to Alfred, who made sure all of my problems were resolved with my order, and took care of my order personally when I explained a slight problem with it. He took the time to assure me that Nice Electronics is 110% behind the customer, and really appreciate him making this a smooth and positive buying experience. They really care about the customer and went out of their way to make sure I received my tracking number, with the estimated delivery date so I wouldn't have to guess. Thank you Alfred and Nice Electronics, for making this big TV purchase a smooth sailing!"

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