"I paid for 2 day shipping got them 2 weeks later. Don't pay the extra 15.00 dollars. Then you can't contact them the number they give no one answers. Nice phones but ripped off on shipping. "
"I was really concerned about this purchase after reading a lot of negative reviews. Looking closer, I think a lot of people set unrealistic expectations. I received exactly what I ordered and received it in time expected. S9 open box. Great condition. Tracked via USPS and delivered on time. Great value and excellent service. I didn't expect a factory sealed brand new phone. If you want a good value, you shouldn't either. Also, dont order without a method of shipping with tracking. Case was good quality. Didn't care for screen protector. "
"This is the worst online store I have ever used. They have no respect for their customers, there is no communication even when you try to contact them via phone or emails. I purchased a phone, not only it didn't match their description, they claim to be new, but it has scratches on it and generic cheap accessories (AC & USB Cord). I ended up paying to ship it back to them and disputing the charges. I lost the shipping cost, but most important, the countless time trying to get in touch with them, sending several emails, calling and contacting my CC bank. It took over a month to see a simple message from them after the dispute was already completed. Bottom line, if you value your time and do not like to be aggravated with such bad online shopping experience, you should never buy from this people. I think they have no idea how to run an eCommerce or any type of business. https://www.n1wireless.com/ The worst shopping experience ever. "
"I placed an order for an Iphone 8. Took more than 2 weeks to get it. When I got it, it was wrong (parts missing and wrong charger). Sent it back for refund, they charged me 15 % of the total price ($84). In other words, they got my order wrong and still charged me for their mistake. Wish I can find a way to sue them for misleading customers. Do yourself a favor a NEVER EVER order anything from this company.
Customer service wasn't at all efficient. "
"I ordered a tablet for my daughter for Christmas and they first changed my order without telling me, then never sent my item. I have tried calling, they do not answer and their voice mail boxes say they are full. SCAM. Shame on them, my daughter was rather disappointed. "
"I ordered a new phone with 2 day shipping. No communication of tracking number, thanks nothing! I generated several tickets to find out what's going on with NO RESPONSE! They take your money then gone! There clearly needs some legal action taken against these criminals!!! DO NOT DO BUSINESS WITH THIS PLACE!!!!!!!!!"
"Bought 2 LG HBS 780 on Dec 18...got them today Dec 24.....
Love them good quality..great sound
*****
"
"I don't write reviews ever, but this company is horrible. They canceled my order for an iPhone without telling me, never shipped my re-booked order, never responded to any of my three online tickets, never answer their phones, and their voice mail boxes all say they're full. I literally have no present for Christmas for my wife because of this company. They basically take your order then turn into ghosts. "
"I bought the iPhone 7 Plus in August 2018. Had problems with the Turbo Sim. Issued a complaint about it. Received a non-automated voice message UNTIL November 2018 and was still not given a Turbo Sim Until December 2018. Turbo Sim was not working and at that point, I could not return the useless phone. DO NOT BUY FROM THIS WEBSITE. They love taking their time to respond to customer service and when they do it's too late to get a refund, You have a better chance on eBay. "
"The phone arrived very well, I had a problem with the activation, but as soon as I called customer service, they fixed the problem the same day. I saved $ 350 on a really good phone. "
"I ordered nest thermostat. Item came with broken glass. Their response was "if the item has arrived broken, please go with the official Nest guarantee.
We can not do anything in that case."
Very bad customer service. "
"Very BAD experience.
I ordered:
-NEW phone(New - Open Box)
-with extra high quality screen protector.
What I got:
-hard USED phone
-with a lot of scratches
-no original box and with cheap bad quality charger
-WITHOUT high quality screen protector(I paid for it $3.99)
Also this phone has burn-in display! It was in use long time. I ordered new one, and I would like to receive new one, without scratches and with good display.
Support gave me just one option - return for my money. Why I have to loose my money for their fault? Terrible service!"
""Description of the phone is completely false. With "New- open box" i was expecting it to be in its original box which it was not, also says it come with home charger and manual. Home charger was not the samsung charger and it did not come with a manual. I also ordered this phone because i wanted the andriod nougat version.. it came installed with andriod oreo. The phone itself is definitely not new, there is a large scratch along the back of the phone and multiple scratches all around the charging port( which my s7 ive had for two years doesnt even have) and the microphone port is filled with pocket lint and dirt. To top it off i ordered a screen protector with the phone and it doesnt even fit." - this is the review i was going to leave on the phone i bought on their website but everytime i tried and hit submit it would tell me to click the reCAPTCHA box first.... which was no where on the screen. They purposely make it so you cant leave a review. also tried calling all three departments they have. sales, customer service, and billing. No answer on either of them and all three have their mailbox full so they cant be reached..."
"Ordered 2 phones on Nov 25 and they have not shipped on Dec 3. Company does not answer phones or email inquiries. May need to have my credit card company cancel order. Very disappointed. First time with such bad service."
"Company doesn't have the products that they advertise. I paid for fast shipping and they never put the product on FedEx. I left several messages and NEVER CALL ME BACK. After several emails I got an automated message saying that they are reviewing my request.
Don't buy from this merchant. They have not clue about customer service. "