"Long shipping time, DEFECTIVE PRODUCT ? THIS PLACE IS A JOKE "

"Ordered dvd and they sent U.K. version and will not play on dvd players in USA.
they do not look at what they doing. No QUALITY CONTROL>
Amazon should not allow Movie Mars to be a seller.

"

"Ordered a DVD on Nov.24, 2018 as. Christmas present for my son. After receiving it for Christmas, the DVD did not work when he tried to play it ( Dec. 28, 2018) This Manufacturer is selling DVD THAT ARE NOT AUTHENTIC! WILL NOT PLAY!"

"I ordered from Walmart but apparently they use other companies merchandise on the web. I waited 3weeks for Sims 3 starter pack. I was super excited when it arrived just to end up extremely disappointed the code used to install the game was invalid. It was a fake code. I wasted my money on this. Now I have to wait on them to send the stuff for me to return this BS. And it's unacceptable that I ordered through Walmart.com but I can't return this product to Walmart. I would never recommend this company to anyone. Their attitudes towards my frustrations left such a bad taste in my mouth "

"It takes forever to receive something from these people. It's faster ordering something from a vendor in China. It takes them a week after submitting an order to these clowns to ship the item, and then they ship it with an unreliable shipper, DHL.

I submitted an order to them on July 9, and it's now July 25, and I still have not received the CD. Tracking information for it stopped on July 20 when DHL allegedly delivered the the CD to USPS, yet USPS has no record of receiving the item. It shouldn't take that long to get from Illinois to New Mexico; it's only 1330 miles.

I have placed at least a half a dozen order with them through ebay, and it's the same result every time - either I don't receive the item or it takes forever to get to me. I will never buy anything from them again."

"I bought Led Zeppelin 3cd at BBC , second cd was full damaged, sent photos of the damaged cd and they mentioned to send the cd back to the States for checking and refund. But only with cheapest mail lower than U.S. 10 dollar.
I send it back by mail and after 3 weeks asked for refund. Asked every week for refund. Only answer: no refund cause we haven’t received the cd.
I lost,my money and extra cost for returning. I’ll never buy something from Moviemars anymore."

"Ordered a Vinyl LP from MovieMars through Amazon on June 14th 2018. MovieMars said the ordered shipped on June 18th through DHL Global Mail but provided no tracking number, and said it would be at my address by June 28th. I don’t know why they shipped DHL Global when MovieMars is supposedly located in NC and I live in NC just a few hours away. Never got any notifications from them or Amazon, never- not once, no updates or anything from anyone. Since this all seemed so ridiculous and their feedback on Amazon almost seemed “robotic” or “bought” I searched elsewhere and came across this page. I found a 1-star review on here where someone said the item never came and when they checked their bank account, a refund was issued with no notice! Well, what do you know? I WAS ISSUED A REFUND! MovieMars **** for doing this! I waited 2 weeks for nothing! Horrible company, horrible customer service. These people are freaking crooks. They need to be reported to Amazon and shut down!"

"Movie Mars inc. absolutely a class zero operation. Placed a order with Wal-Mart online for vinyl & this is who they get to supply it. No vinyl, no response, no nothing please stay away. Shame wallyworld your just as bad as them!!÷"

"I'll tell you how...........FIRE HER. She is rude, pompous and extremely incompetent. Word of advise don't ever order anything from this website. THEY ****!!!!!!!"

"Never received movie. Terrible customer service rep named Maria. All I wanted was the product I ordered yet all I got was outed of $13.95! Do not use this company. Take your money elsewhere "

"What a joke this company is and a prime example of the utter hypocrisy that exists when one equates good customer service and Amazon/Ebay!
This company has tons of negative reviews and nothing I mean NOTHING is done about their lack of follow-thru with their customers nor the fact that they take customers money and either never deliver or send the product on the back of a elderly persons wheelchair for delivery. Its slower than a geriatric snail!
Seriously I was looped in because I wanted to buy a cd on Ebay and after a week no tracking, communication or refund. Since Ebay allows these crooks up to 2 1/2 weeks to deliver here domestically in the US they take their sweet time.
My take is they do not have the product or at least most of it in stock and list faux merchandise to reel the customers in who gladly fork over their hard earned money regardless of all the negative feedback(as if Ebay hasnt taken note!).
MM is a hook and bait business and at the end of the day neither Amazon or Ebay are concerned about how customers are being abused by these two companies only focus is filling the greedy corporate coffers...But hey what else is new in our illustrious corporate run country?"

"The shipping was a little slow but I did receive my item in a reasonable amount of time. The price on the item was less than any other store. My record was packed safely in a thick record mailer. My major gripe was that I never received any type of shipping notification so I was never sure of my order status. "

"Feb 21, 2018 - Chesapeake, VA: I too purchased a NEW blu ray disc from MovieMars(a North Carolina, USA based company) via Amazon and received a "Region B/2" version of the blu ray disc, which, of course CAN'T be used on American disc players (it's a movie studio thing to make even more money by delaying movies to the rest of the world via "Region Codes") - lucky us, we get the "first run - aka "Region A/1" discs because we are their first market.

After a few messages (through Amazon's MONITORED messaging loop - which I ADVISE everyone to use, because it copies ALL the messages back and forth) I realized that MovieMars was simply selling "Region B/2" discs without the proper advertising of such (which the other sellers who did sell "Region B/2" discs had advertisement warnings on ALL of their pages, MovieMars ONLY showed "Region B/2" on their individual product page - which I never saw; I chose MovieMars from a list [where their competitor's displayed "Region B/2" warnings] after searching for the movie title).

Long story short, MovieMars told me to go packing(NO refunds/NO replacements) regardless of the screenshots I posted of every step of the purchase process(and nowhere were there any indication they were selling "Region B/2 discs).

So I contacted Amazon; and they came to my rescue!

I paid MovieMars about$10 for the disc, but Amazon looked up the same titled discs for sale and found the lowest price for the Region A/1 disc(from a reputable seller AND "Fulfilled by Amazon" was$59 and change.

Get this, after doing their own research, Amazon gave my account a$60 gift card so I could purchase the disc.

Way to go Amazon! AND they said they would look closer at the policies and practices of MovieMars.

MovieMars was terrible, but Amazon took care of it.

BTW, MovieMars pays pennies for these "Region B/2" discs in bulk, so they will NEVER cover your packaging or postage for a return - it's just a losing financial deal for them. That combined with their NO REFUND policy and you can see how illegitimate of a company they really are.

You have been warned about MovieMars."

"I ordered two CD's on January 19. My payment was posted just about immediately. i waited for the CD's to be delivered and on February 6 i sent an email on status. They promptly sent me an email back stating "it looks like we had an error in our ordering system the day this was placed and this order was not imported for shipment. Unfortunately due to this error we are unable to ship this item and have procssed a refund for this order." I then decided I would track my debit card and was surprised that the refund had been made! So even though I did not receive the item, I was very pleased with the quick turnaround in their response."

"They sent me a bootleg DVD that won't play in the USA and won't take it back. It took me a while to figfure out that it was the DVD and not any of my machines so my credit card could not help me get a refund. If you act quickley, your credit card company will help you. Losers. "