"Mothernature.com ought to be avoided at ALL costs. Though the website looks nice, and the checkout process is relatively easy, this business intends to leave you, the customer, in the dark, waiting for your order to arrive, even though your credit card has been charged.

I ordered two items that were apparently "in stock". I paid over $9.00 for standard shipping. 10 days from my order date, nothing has been shipped. The status of my order states "warehouse processing". To inquire about my order, I have to complete and online form that goes unanswered. It is impossible to speak to mothernature.com on the phone. The 800 number brings you to only two places: submitting an order over-the-phone OR an automated message telling you to seek assistance online. It is impossible to speak to mothernature.com on the phone. This is NOT a coincidence. They want you in the dark.

Simply put, mothernature.com does not honor their customers. In fact, they have no intention of delivering you merchandise you have PAID for. This is a business that deserves to be shut down. Here's why:
1. They ignore their customers.
2. Their website is full of lies. Items appear to be "in stock", though are not ready to be shipped to any person who pays for them. This is deceitful.
3. They offer different shipping options which cost different amounts, but you cannot expect your order to arrive in the time you paid for. Mothernature.com will not account for this; they SHOULD refund you for shipping costs if it's not shipped by the promised date. However, this is a greedy business, so they do not value you or your money.
4. They do not regard consumers' FTC rights.

People who prefer honorable businesses should steer clear of mothernature.com. You cannot, under any circumstances, shop with confidence here."

"Placed an order; my credit card was immediately charged, though I did not receive a confirmation of my order by email. When I had not received my order two weeks later, I went online to find out that the order was so-called being processed by the warehouse. I tried calling to check on the status and learned that you cannot reach a person by phone; email is the only way. When I emailed them to cancel my order, it took them over a week to reply, to then tell me it would take 1-2 billing cycles for the refund to show. Conclusion: DO NOT BUY ANYTHING HERE!!!!! And will I get that refund, really????"

"***ALERT***
This company is part of a group of online resellers who have questionable practices of taking money and not sending products. We are on our 46th day with vitanet.com trying to get our order or refund. Other companies are ----mothernature.com
----herbalremedies.com
----valleynutrition.com
----naturalist.com
"

"Good selection of products, and great prices. I didn't get emails right away to let me know my order was received, and that my order had shipped. I had problems with shipping (UPS wouldn't deliver since mothernature.com had specified the recipient must sign), and my package is currently being sent back to mothernature! I have sent an email to customer service, and am waiting for their reply to remedy this situation. Order # 3626315"

"The process of order was very easy and the order arrived as was told. "

"No more running to the drugstore to find the only type of Dental floss that I use everyday. The price was great (even though I had to buy a dozen). Easy to use and th shipment came quickly. "

"i have no complaints with mother nature! A wide range of products, speedy shipments and discounts? What could be better? This site allows me to keep up my healthy diet at a cost that I can afford. Thank you mother nature!!!"

"Great Products, Very fast shipping! Will do buisness with you again."

"I love mother nature, it is very convenient to find all my organic and natural products in one place."

"Prices are great. free shipping delivery time needs improvement"

"MotherNature charged my credit card for my order on 8/8/11. Today (9/15/11) I received the 2nd part of my order -- and the items shipped were incorrect. I received no reply to the email I sent 10 days ago asking why my items were so late in arriving. Today when I called to explain that the wrong item was shipped, the agent was extremely rude. I left a message for a supervisor, but have had no call back. UPDATE 9/22/11: Still no answers to any emails; still no call backs; no luck reaching anyone there now by phone; still no missing item or refund."

"MotherNature has an amazing supply of natural and homeopathic producst: many I haven't seen since my grandmother took care of a small town with them in her lifetime (B1872; D1956). She had a degree in Botany, specializing in herbal remedies. In addition, I have found that MN's FreezeRX is by far the best topical application for ligaments and muscles. I have an inoperable torn rotator cuff and a torn spinal ligament, and this product lets me sleep at night without pain."

"I was pleasantly surprised at the speed in which the order I submitted was delivered. We had ordered some canned sardines elsewhere in the past and delivery was slow and they were more expensive. I will stick with MotherNature from now on!!"

"Have not received my order yet!"

"Our order arrived promptly and in excellent condition. Will definitely order from MotherNature again.
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