"Thank you ! Great seller, perfect transaction, item as described ."
"In stock and came very quickly."
"found what I needed at Moparpartsgiant"
"Service was prompt and web site is easy to use. Only problem was I thought I ordered the Chrom Dodge letters between the tail lights and got some that were like a brushed finish instead. I put them on anyway and they are kind of growing on me now so I guess they will be ok! Don’t know if they messed up or I did, doesn’t matter now they are on. "
"easy to use and find correct parts"
"Im satisfied with my order . Came on time and no issues with delivery.iI would recommend this cite to anybody that needs parts.."
"Nice that you offer OEM Parts."
"Le he escrito 3 veces y nadie contesta el chat no trabaja y el telef no lo atiende nadie aunque dice que el hirario de atencion es de 6:00am a 6:00pm"
"my window hadent worked for 5 months i had replaced the motor and switch and the dealer wanted 230 bucks for the module then i found Moparpartsgiant.com the part was 141 so i ordered the drivers door module it came in like 6 days i installed it and waalaa my window works like a dream i am so excited thanks guys "
"Great service done timely."
"They had what I needed at a fair price."
"QUALITY PARTS FAIRLEY PRICED AND REASONABLE SHIPPING"
"It's nice to be able to get quality parts for our vehicles."
"Don't waste your money here.
There big con is sending parts with no part number in bag for return.
I filed a report with the Better Business Bureau and the feds.
For the life of me, I don't know how they're still in business."
“I'm sorry to hear about your frustrating experience with our service. We take customer feedback seriously and apologize for any inconvenience caused. It's important for us to ensure that our customers receive the correct parts with proper identification. We apologize for the inconvenience.”
"When I ordered the site was claiming est delivery of 3-4days. Unfortunately the day following the order I received an email alerting me the orders were pending to come from dodge, with an estimated date of arrival of over 2 weeks. I cancelled and ordered elsewhere. "
“We're sorry to hear about your experience with the delays in delivery. We strive to provide accurate shipping estimates, but occasionally external factors can impact delivery times. We apologize for any inconvenience this may have caused and appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out to us.”
"Many purchasing experiences tell me that this is a trustworthy merchant and the price is also very good!"
A rep from Moparpartsgiant.com, emilygenuinepartsgroup, has responded:
“Thank you for the customer's feedback.Based on our backend record, the customer placed the order on 03/14/2024.We shipped the part on 03/14.And we haven't received any communication from the customer either.In the top right corner of our website, customers can contact us via 'Live Chat' or by phone. Additionally, clicking on the 'Help Center' link in the top right corner provides instructions on how to use our website, along with relevant FAQs and policies.Customer can click the link below for more details.https://www.moparpartsgiant.com/service/mopar-help_center.html Please feel free to reach out to us at any time
We are always committed to providing accurate product information and delivering high-quality customer service. If you have any further questions or concerns, we are more than willing to discuss them further. Please feel free to contact our customer service team at any time. Once again, thank you for your feedback, and we look forward to the opportunity to improve your experience.”