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0.00/5
Chance of future purchase:
4.17/5
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0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5

5/5

2020-11-15

great product and fantastic price (got arched hood/ valance 42" wide)

"great product and fantastic price (got arched hood/ valance 42" wide)
Very happy with quality and price point. (Rare combo to come by!)
It will be gorgeous in my new kitchen.
"

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Verified
5/5

2020-11-14

Garden Post Caps - Cedar

"I rebuilt a 25 year old cedar lattice garden fence and needed new post caps. I did the usual web search and Millworkcity popped up in the Search results. After comparing various vendors, one of MillworkCity's vendors looked the best. I even checked out the vendor's site to make sure that the info was correct. I placed my order with MillworkCity and the cedar post caps showed up in a reasonable amount of time. Easy-peasy. The MillworkCity web site provided a number of offerings with a range of styles and prices which I appreciated. The email confirmation provided details for order cancellation, returns, and tracking. The caps arrived well-packed with nothing missing or damaged. A sheet was included that explained how to treat the cedar caps to ensure their longevity. I had no contact with their customer service as all went smoothly. I would recommend MillworkCity and will use them again if needed."

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5/5

2020-10-13

Nice Quality

"I purchased my mail box post from Mill Work City and it arrived when promised. Good quality craftsmanship and easy to assemble. I plan to us them again in the future..."

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4/5

2020-10-13

"Customer service was very helpful with handling replacements for some defective and damaged post caps we received. They wanted to make sure that we were happy. Thanks again Michelle!"

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5/5

2020-10-16

The I'm grateful to have found millwork city.

"The cupboards are exactly what I was looking for, they were extremely easy to assemble and am glad to have found millwork city, the cupboards are beautiful and would recommend them for family and friends! "

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5/5

2020-10-16

mailbox and post

"This Mailbox and post was exactly what I wanted and exactly as described, easy to assemble. Took a bit to get here, but so did everything else at that time, per Covid. I would use this site again."

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5/5

2020-10-17

Durable and well-built

"Ordered with ease. Arrived with a slight delay due to pandemic. Otherwise very pleased with product. Durable and well-built. Fits perfectly with existing cabinets of same dimensions. "

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5/5

2020-10-19

Very happy with the company

"Excellent with office personnel"

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5/5

2020-10-18

Very Good Products and Service

"I was looking for finial balls for the top of stair pillars - they came exactly as shown in their offerings. Totally pleased with the communications to answer questions, ordering process, and shipments. "

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5/5

2020-08-31

Absolutely Outstanding Customer Service -- Smart & Cooperative

"I found MillworkCity because of the quality and value of their cabinets, I'll stick with them for the smart, cooperative, and professional customer service I received. Chris worked with me through a quirky security stop on my debit card, stuck with me and worked through the weekend to keep the order on track and on schedule, and guided my decisions regarding shipping options. Just an outstanding pro! "

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5/5

2020-09-21

JSI Kitchen Cabinets

"Millworkcity was great to work with. Their website was extensive and very user friendly. Customer service was excellent, both by telephone to answer questions about specific dimensions before we ordered cabinets, and especially via email after receipt of material. There were a couple of issues with what did and did not receive, but Michelle in customer service was wonderful to work with to get it all straightened out. She was friendly, diligent, and proactive throughout. We will happily recommend Millworkcity.com to anyone."

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5/5

2020-08-21

Excellent

"Shipped quickly, good price, excellent customer service. Highly recommended."

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Verified
5/5

2020-08-15

very nice

"all as expected.
good seller.
"


5/5

2020-07-30

Great Service!!!

"This has been a challenging time through the COVID shutdowns and MillworkCity has been truly awesome with their assistance! Katie has always been responsive and understanding with the problems associated with the cabinet manufacturer. I am not going to say that there have not been issues, but it has never been with MillworkCity, just their distributors. "

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5/5

2020-07-28

People make the difference

"During this Covid 19 Episode the world is experiencing, attitudes, understanding and work ethic are in short supply! Customers are demanding more than ever before, while the Supply Chain is receiving less and less resources, workers and an overburdened transportation network.

So what happens? People have less understanding of this World Wide issues.. I too have been at the end of my patience and thanks to Kate at Millwork City, I have gained an understanding of the demands upon customer service and how a steady guiding hand, we all can manage through.

I am grateful and when the opportunity to do business with Millwork City arrives again, they are first on my list of suppliers.. Thanks Kate and Millwork City.
"

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