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Product & services pricing
4.38/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-07-16

Legit business, can recommend

"While cleaning my old notebook for resale, two keycaps broke off. Only option from manufacturer was to swap the whole keyboard for $120. Was slightly worried to shop for replacement keycaps online, but decided to order from here and wasn't disappointed. Got the right keys, they seem to be original, postmark shows order was shipped from the U.S. the day after payment and arrived within 15 business days. While not exactly cheap at $20 including shipping, my notebook is in perfect working condition again. Thanks!"

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1/5

2020-07-15

I never got my order

"I never got my order after sending them my money.
They said keys will be there after weeks, but they aren't...

This is scam! Don't give them your money!
"

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5/5

2020-07-13

Great job!

"Hi!

Team, thanks a lot for your job - I finally received the keys and they fit my laptop perfectly! Great job!

it comes to Russia a bit longer than I expected but thanks God it was not lost :)
"

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5/5

2020-06-16

Refreshing experience!

"Very fast service, capable and friendly customer service."

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5/5

2020-06-12

thankfull

"I would like to say thank you for a great service and help, correspondence perfect.
Many thanks to the company.
Richard Towsey
"

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1/5

2020-06-10

no delivery within 4 weeks. No longer responds to requests. Not serious.

"I still haven't received a delivery 4 weeks after ordering and paying. I have complained to the seller but have received no response since then.
The Austrian Post works normally and covid is no more excuse than delivery time for a letter between USA and EU over 1 month!

"


1/5

2020-05-11

Ordered, payed, never received an email or the product.

"Ordered something, no email, no response, no product.

"

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5/5

2020-04-29

Great customer service!

"Great customer service, especially the amazingly detailed installation videos. I hope I don't have to replace any more keys, but if I do, I'll rest easy knowing that Laptopkey.com is there to help!"

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5/5

2020-04-24

Just what I needed

"Website is awesome, it assists in finding the correct key for the proper keyboard! Also, they have video showing how to install properly. My hats off to you guys. Just saved me $60!! Shipping was supper fast. Thanks again and keep up the great service!"

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5/5

2020-03-17

These Guys Rock!

"You will find like I did that good old fashion customer service is still alive! From start to finish the Crew will communicate, solve any questions and stand behind everything the say they will do. I’d give them 10 stars if it were an option. "


5/5

2020-03-03

Perfect replacement for my HP!!

"I spilled sanitizer on my keyboard so I ordered a replacement from LaptopKeyboard.com, I was worried because of the bad reviews but my order was perfect!Not a scam! International shipping to Italy took 13 days and I was able to replace my HP Pavilion x360 keyboard! Too bad they didn't have the Italian Layout but I'll just put some stickers. Very nice customer service :) Thanks!"

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5/5

2020-03-01

Extremely happy! Great company!

"One of my keys on my Samsung Chromebook keyboard was burned and I had to push down really hard to get it to type. As a writer and a fast typer, it was very frustrating. I was afraid I would have to buy a whole new computer. I decided to try replacing the key first and ordered my key through LaptopKey. It not only comes with the key but the hinges and cup too. I didnt even need the cup but its nice to have just in case. I replaced the key and hinges and ta da! Works perfectly again!! No more hard pushing down and I dont have to buy a new laptop. I will definitely remember Laptop Key in the future if I ever need a new key again! Fast shipping and great communication too. "

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5/5

2020-02-19

Excellent from start to finish!

"They were fast and accurate. The price was perfect too! I am really impressed with how easy it was to order the correct key, and get it so quickly!

Thank you LaptopKey.com!
"

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5/5

2020-02-17

This was the best experience ever!

"I must complement the entire LapTopKey team for the very efficient service - for going above and beyond - my package got lost in the mail - replacement was send - great service awesome website! Thanks"

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5/5

2020-01-22

They took the time to be sure they sent me the correct key

"I had a single broken key on an acer laptop. I requested a replacement from Laptopkey.com. There was some lack of clarity in how I described what I needed. So therefore they emailed me and asked for some photographs of the keyboard, key, etc. With this information they were able to send me an exact duplicate of my broken key and I installed it without difficulty. I am greatly appreciative of the fact that they took the time to be sure they sent me the exact key."

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