"Took 2 business days to inform me my key order was not in stock."
"I want to make a public recognition of the excellent service provided by LAPTOKEY staff and recommend 100% to the company as a generator of trust for the international user, they were always open to communication to solve any problem. The parts I requested were received without problems, thanks for all your attention."
"After our IT dept had told me I needed to replace my entire laptop keyboard because of the broken down-arrow key, I searched online and found laptopkey.com. I was unsure if it was legit but the price was not high so I have it a shot. That was a great decision! Now I have all the keys on my laptop working again. In fact the first shipment never made it, and when I contacted them they promptly resent the key I had ordered. The videos and instructions were very helpful, both for figuring out exactly what I need and for installing it; this is not a task I could have accomplished without guidance. Thank you, laptopkey.com!"
"I asked for a key that my parrot broke a couple weeks ago. The first shipment didn't arrive, but I'm used to that in international deliveries. I contacted them and they immediately sent me a second key, which arrived in a matter of 4 days! And it fit perfectly in my keyboard. I would definitely buy from them again. "
"As a "non-techie" even I was able to figure out through your helpful website which specific key I needed, then when ordered it was PROMPT & ACCURATE - great experience.
Mark Cain"
"We needed to replace the keyboard on our Acer Aspire and wanted to find a supplier of OEM parts. Laptopkey.com gave us what we needed promptly and courteously. "
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I am very happy to have found this company and bought the key of my laptop. Apple Store and another store wanted to charge me $ 700.00 to fix it and they wanted to change the entire keyboard. For less than $ 10.0 with the shipment I have fixed my laptop. I want a lot of people to know that they exist. I had a very bad experience with Apple Store. Thank you, I would like to give you 10 star"
"Not wanting to wait for a shipment from China I purchased a keyboard replacement from Laptop Keyboard. Quickly received the keyboard and installed it in customer's computer. Unfortunately the replacement needed replacing. Made contact with support and within a few days had a good working keyboard sent to me at no extra charge. New keyboard worked perfectly and customer was happy weeks before the one shipped from China would even be arriving. Highly recommend purchasing and working with this company. "
"I have a very expensive Toshiba laptop which met an accidental loss of two keys. Laptopkey.com had the replacements, confirmed the exact hinges from my photo and was very responsive. They have a very nice, professional staff."
"I ordered something that I didn't need by accident and within minutes they were able to give me a full refund!"
"Just placed an order with Laptopkey.com and can't rate their Customer Service highly enough. They messaged me back after placing the order and asked me to send in a photograph of the damaged key. On checking the picture they noted that I'd ordered the wrong style of replacement part so helped me update my order to reflect the correct type. All done by email, with clear and concise instruction and guidance. The whole experience was first class. I'm looking forward to receiving my parts, but I know with confidence that they're going to fit. Awesome!"
"I want to thank Ayesha, Mary and the entire support staff at LapTopKey.com for supplying me with proper new OME keyboard for my laptop. It turns out that this particular keyboard is much harder to change out that a lot of other models. I wrote to the company and explained my concerns and I got excellent support on how to proceed. My computer is now working just fine. Thank you "
"I was totally satisfied with my LaptopKey experience! They took the time to answer three separate pre-sales email questions I had, and provided direct links to the products that met my needs exactly. What also had them exceed my expectations was that my purchase confirmation email also included install video and instructions tailored to my exact situation. I am so confident now that I can perform my computer repair, and I know they are available to help me if I need that. My interaction with LaptopKey was pleasant and helpful. "
"I ordered replacement keys for old Dell laptop. Website very helpful in getting correct key and hinge. Who knew several styles were available for that model. Order arrived in just a few days. Keys were easy to replace with help from video links showing correct steps for removal of broken hinges and placement of new keys. Awesome!"
"The keyboard for my HP 530 arrived shortly after purchase but unfortunately was the wrong one. Contacted Laptopkey and informed their representative (Mary) of the matter, she located and special ordered the exact model which arrived a few days later. This keyboard looks and fits great in my laptop. Kudos to Laptopkey for the product and the superior customer service!!"