"I recently purchased an H&K SP5 from them on their layaway program, and I paid it off within 60 days by sending in several payments. I called to ask when my item would ship and was told that it was on backorder and that they must have sent my item to a different customer! So I paid almost $3,000 for a firearm that was never even in stock, and they held my money for 2 months without even telling me they didn't have my item in stock!? To make matters worse, the item I ordered came BACK in stock twice after I initially placed my order, so they sold the gun that I had been paying for. I would stay away from them, cause they oversell guns and you won't know until you make your last payment and they have nothing to give you except a lame excuse and your money back! I will never do business with them again! "
"Excellent price and service! Great website and tracking info. "
"I was glad to find the gun I wanted,as they seem to be on short supply now. The online purchase was simple and fast. KY Gun always have a good price on their items."
"The Sig 716i was the right price at the right time with the right shipping. "
"Item received as advertised. Great Price!"
"Kentucky Gun had the best price. Shipping was fast."
"Placed order and saw that shipping could take 1-2 weeks because of COVID. Understandable. 4 weeks later I contact them and they say they tried to ship but payment was declined. I call, payment goes right through. Guy says they probably fat-fingered the CC number. Few days later, still not shipped. Contact them on Messenger (no response), Facebook (no response), Twitter (no response). A week after payment clears I contact again, no response but the order FINALLY shows shipped. They respond the next day saying it has shipped. I see why their website starts with KY because you need plenty when dealing with them."
"Firearm purchase was smooth and delivered without issue. Shipping was a little slow, however I believe that's due to the COVID situation. "
"My order confirmation had a price mistake but the customer service on the phone took care of it quickly. Good shipping time and status update information was on point. Payment options by text a check was great."
"DID NOT SHIP MY 45 CAL. BULLETS AND NEVER NOTIFIED ME ABOUT IT. .NOW 2 WEEKS LATER PACKAGE ARRIVED NO BULLETS WHEN FINALLY DISCOVERED IT EVERYBODY IS OUT LEAVING ME HIGH AN DRY PLUS IF I PICK A SUBSTITUTE THEY WILL CHARGE ME ANOTHER SHIPPING CHARGE WAS LOOKING FOR DEPENDABLE NEW COMPANY THEY ARE FALLING SHORT"
"Product as described fast shipping very pleased with purchase "
"I took the option of paying for my item over 3 months. With with the delays with environment we live in now. It took a week to ship out. But the day it shipped out I was on a Monday and I received it on a Wednesday. Very happy with the speed of a ship that. Thank you"
"Waiting over a month for a Magpul stock I could’ve gotten In days from multiple sellers. "
"Ordered a used gun, and it was in better shape than advertised. Very fast service. Hardly any wait time. Got the gun ordered, and it was at my local FFL in just a couple of days. Second time I bought from them, and both times the service was excellent. "
"i've never been in the store, just online orders. customer service is always on point, and they bust their **** to get stuff shipped out the door. wish I lived closer so I could blow more of my money! for sure going to be doing business with these guys for a long time!"