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Product & services pricing
3.93/5
Chance of future purchase:
4.04/5
Shipping & packaging:
3.23/5
Customer service:
4.21/5
Return/Replacement policy:
3.96/5
Featured Review



Verified
5/5

2024-02-16

excellent experience

"Dana and team were more than helpful at every step of my project; from the multiple adjustments I needed to make, to giving me options to pay because my bank is stupid. I could not have asked for a better experience.

-nick
"

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Rep reply posted 2024-02-17
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“Thank you for your review, Nick! We're happy to hear that Dana and our team were able to provide you with excellent service every step of the way. We appreciate your kind words and are grateful for the opportunity to work with you on your project. Enjoy your new kitchen cabinets!”


Verified
5/5

2024-02-14

Very Helpful

"Need a part for a cabinet and they made it happen. "


Rep reply posted 2024-02-17
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“We are happy to hear that we were able to get you the part you needed for your cabinet. Thank you for choosing Kitchen Cabinet Kings, and please don't hesitate to reach out if you need anything else in the future.”


Verified
2/5

2024-02-12

Very high shipping charges

"Ordered 2 kitchens with free shipping. Needed one more cabinet (a B21) RTA and the cabinet was $350 and the shipping was $250 from NJ to RI. After complaining they lowered it to $117, still a rip off. I am happy with the cabinets overall good qulaity for the price (if you get free shipping)"

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Rep reply posted 2024-02-17
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“I'm sorry to hear about the high shipping charges you experienced when ordering your additional cabinet. We strive to offer competitive pricing, but unfortunately, the shipping cost minimums by the carriers are out of our control. Your feedback is valuable to us, and we will certainly take it into consideration as we continue to improve our services. Thank you for sharing your overall satisfaction with the quality of the cabinets, and if you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-02-10

MIKE'S KITCHEN

"I worked with Dana and she was excellent. She was extremely patient and provided the expertise that I needed. I can't wait to install my new cabinets! "

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Rep reply posted 2024-02-17
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“Thank you for your review! We're happy to hear that Dana provided you with excellent service and excited to see the transformation in your kitchen. Enjoy your new space!”


Verified
5/5

2024-02-06

Great service.

"Great ordering experience "

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Rep reply posted 2024-02-06
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“We're happy to hear that you had a positive ordering experience with us. Providing excellent service is our top priority, and we're delighted that we hit the mark for you. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-01-25

Back up

"Resolved issues with shipping damage.
"

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Rep reply posted 2024-02-06
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“We are happy to hear that we were able to resolve the issues with shipping damage. Your satisfaction is our top priority, and we appreciate your patience and understanding throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing Kitchen Cabinet Kings!”


Verified
5/5

2024-01-24

Happy repeat customer

"Rizzo always has solution to whatever problem we throw her way."


Rep reply posted 2024-01-25
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“We are happy to hear that you are a happy repeat customer and that Rizzo has been able to provide solutions to any problem you come across. We truly appreciate your continued support and we look forward to serving you again in the future.”


Verified
2/5

2024-01-16

Ridiculous Shipping Cost

"No matter what you order, or how many times, unless your order is for greater than $3,000, the shipping charge is $185. So, if you order any accessories after your initial order, such as side panels, or trim molding, mostly priced at $25 to $50 per item, you must pay the $185. I just ordered on side panel for a base cabinet that sells for $45. It cost me $185 to ship to my home. What a poor business policy!"

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Rep reply posted 2024-01-25
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“Thank you for sharing your concerns with us. We understand your frustration regarding shipping charges for smaller items like accessories and panels. We recommend double-checking your accessory quantities when placing kitchen orders to avoid shortages, which require additional shipping charges. Our team is here to assist you in calculating the right quantities of moldings, toe kicks, fillers, and panels for your kitchen. Additionally, shipping carriers have imposed oversized shipping surcharges for larger items, which can sometimes raise shipping rates unexpectedly. Please know that our shipping costs often exceed what we collect for small parts and panels. Your satisfaction is vital to us, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to help. Thank you for choosing Kitchen Cabinet Kings.”


Verified
5/5

2024-01-11

Most intuitive website, and great customer service

"Was a bit hesitant, but bought some cabinets online to build a bar, and landed on KCK. Had to make a few changes so they worked with me to get it right AND helped me to fix an error in my order that would have missed me a discount. Haven’t received product yet, but so far so good."

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Rep reply posted 2024-01-25
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“We're glad we could help you make the necessary changes and correct your order. We are excited to see the final result of your bar project. Thank you for choosing Kitchen Cabinet Kings!”


Verified
5/5

2023-11-29

Beyond expectations

"Transaction was smooth and clear, customer service followed up with clarification and explanation.
Thus far, the experience has been like working with our very own custom designer
"

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Rep reply posted 2023-12-08
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“Thank you for your 5-star review! We're happy to hear that our customer service team was able to provide you with clear and helpful explanations. We try our best to make every interaction feel like you are working with your own custom designer and glad you felt this way. Thank you for choosing Kitchen Cabinet Kings, and we look forward to serving you again in the future!”


Verified
5/5

2023-11-29

Self Service Kitchen Build

"I have a blank slate L-Shaped kitchen remodel. I was able to select all of my RTA cabinets online and order exactly what I wanted. I saved more than 50% compared to the Big Box store quote for the same layout."

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Rep reply posted 2023-11-29
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“Thank you for 5-star review! We're thrilled to hear that you had a positive experience and happy to know that you were able to easily select all the RTA cabinets you wanted from our online platform, and even better that you were able to save over 50% compared to the Big Box store quote. We appreciate your business and are grateful for your support.”


Verified
5/5

2023-11-27

I cannot believe these prices!

"My daughter bought cabinets 3 years ago through Kitchen Cabinet Kings and I could not believe the beauty and quality of them. I am building a new house and just ordered my own cabinets. These were 1/3 of the price quoted by my local lumber dealer. I can hardly wait for them to arrive!"

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Rep reply posted 2023-11-29
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“Thank you for your 5-star review! We are thrilled to hear that you were blown away by the beauty and quality of your daughter's cabinets. We are honored that you chose Kitchen Cabinet Kings for your own cabinet needs and are excited to be a part of your new house build. Thank you again for your support!”


Verified
5/5

2023-11-22

Good stuff

"Cabinets showed up fast and allowed me to have a custom kitchen with a reasonable price."

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Rep reply posted 2023-11-29
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“Thank you so much for the 5-star review! We are thrilled to hear that your cabinets arrived quickly and that you were able to create a custom kitchen without breaking the bank. We truly appreciate your business and hope you enjoy your beautiful new kitchen for many years to come.”


Verified
5/5

2023-11-04

Great value and service

"I was a bit hesitant to order cabinets online but I was pleasantly surprised by the quality of the cabinets and speed of friendly and efficient delivery. Customer service was great too, didn’t put me on hold and helped me find a comparable item for what my contractor asked for. Would highly recommend them. My contractor was impressed too : ) "

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Rep reply posted 2023-11-10
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with our cabinets, delivery, and customer service. We understand that ordering cabinets online can be a bit nerve-wracking, so we're glad we could pleasantly surprise you with the quality and speed of delivery. It's wonderful to know that our customer service team was able to assist you promptly and find a comparable item for your contractor. We appreciate your recommendation and are thrilled to hear that even your contractor was impressed. Thank you for choosing Kitchen Cabinet Kings!”


Verified
2/5

2023-11-01

"Your shipping cost for this small item ordered was prohibitive. I need the product . So I agreed but I’ll look elsewhere next time. "

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