"unbelievably fast!! packaged for shipping like I wrapped them my self!!! EVERY time I have purchased from them(big and small) I have been very impressed with my experience! I wish all companies I deal with were like this!!"
"Ordering samples was great. Communication for sample not in stock great. Paying through pay pal instead or direct, horrible. And unable to track?"
"Thank you once again for the easy process of purchasing cabinets. This is my 4th purchase for my main house, a couple of rental properties, and now for my home addition. Nicole is always so prompt and helpful!"
“We are happy to hear you have had a positive experience with Nicole and our team! Thank you for being a loyal customer and choosing Kitchen Cabinet Kings for all your cabinet needs. We appreciate your kind words and look forward to continuing to provide you with top-notch service and products for your future projects.”
"Amazing Customer Service. Always available for questions."
“Thank you for your review! We're happy to hear that you had a positive experience with our customer service team. We're always here to help with any questions you may have. Thank you for choosing Kitchen Cabinet Kings!”
"There was shipping damage to every single cabinet and three of the extra glass doors ordered!
Not one pre-assembled cabinet arrived without some damage. The packaging seemed to be flimsy and inadequate. The corners on the cabinets were not protected properly. The back panel on a 33" wide double door cabinet was busted in two places. I am so disappointed that more care was not take to protect these pre-assembled cabinets! I am currently working with KCK Customer Service, they have requested photos of the damaged cabinets."
“I'm sorry to hear about the shipping issues you experienced with your cabinets. It's definitely frustrating to receive damaged items, especially when they're pre-assembled and supposed to be ready for installation. Providing photos of the damaged cabinets is an important step in the process of addressing this issue, as it will help our customer service team assess the extent of the damage and work towards finding a resolution for you. Thank you for your patience and cooperation as we work to make this right for you.”
"I found the website easy to navigate , find what I'm looking for and all products and purchase."
"was easy to shop. looking forward to receiving them and hopefully there nice"
“We are happy to hear you found shopping with us easy and convenient. We can't wait for you to receive your cabinets and see the quality for yourself. Thank you for choosing Kitchen Cabinet Kings!”
"Beautiful cabinets and great service."
“Thank you for your feedback, and we are happy to hear you had a positive experience with our company. Enjoy your beautiful new cabinets.”
"Company was recommended by friend with experience. Ordered sample to see item quality and color. Was satisfied and made color choices. When returning to site to locate item, discovered name was changed and additional colors indicated on the sample were not available. Chat feature and company representatives very responsive, Explanation for name change was given, but not color options. Currently waiting on order - will hold full review."
“Thank you for your feedback and for choosing Kitchen Cabinet Kings for your home renovation project. We look forward to seeing the before/after of your renovation.”
"Great Miki Sanchez is easy to work with. "
“Thank you for your review and we're happy to hear that Miki provided you with a great experience. We appreciate your support and look forward to helping you with any future kitchen cabinet needs.”
"Since my husband has a background in building and remodeling kitchens, it made the experience a breeze. We came in knowing what we needed. We only had to pick a style and a color and went from there. The categories made the selection process easier. I'm super excited to see how it all comes together. "
“We are happy to hear that your experience with Kitchen Cabinet Kings was a breeze, and we're excited to see how your kitchen comes together. We appreciate your business and can't wait for you to enjoy your new cabinets!”
"Awesome! Very easy to use website. Looking forward to getting the sample door so we can confirm it is what we want and proceed with our order.
Thanks,
Gary "
“We are happy to hear that you had a positive experience with our website! We can't wait for you to receive your sample door and confirm your order. We appreciate your feedback and look forward to helping you create the kitchen of your dreams!”
"The sample arrived today, and the workmanship, color, and style are exactly what we are looking for. Shipping was quick and the cabinet door sample was securely and nicely protected. I am very pleased thus far. "
“Thank you for taking the time to share your feedback with us. We aim to provide top-notch products and service, and we are happy to hear that you are pleased with the sample. If you have any further questions or need assistance, please don't hesitate to reach out.”
"Very helpful answered all our questions "
“We're happy to hear that our customer service team was able to assist you and answer all of your questions. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!”
"I’ve purchased 2 sets of cabinets for our rental properties and have been pleased with the quality. However delivery is slow and difficult to track. Two items were not delivered and back ordered for another month so I chose to cancel….i was then told I could not cancel because they were about to ship??? I also don’t appreciate the fact that the cabinets went on an 18% discount the week after I ordered them. I should have been told this when I spoke to customer service. Seems like a bait to buy more! Their cabinets are impossible to return with shipping and 25% restocking fee.
Home Depot or Lowe’s is my new go to for rentals. So much easier for returns and my job isn’t held up for weeks! "
"No problem in assembling cabinets and they look just as good as cabinets from a big box store for substantially less money."
“Thank you for choosing Kitchen Cabinet Kings and for taking the time to share your positive feedback. We take pride in providing high-quality products at affordable prices, and we're glad to hear that you are happy with your purchase. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new cabinets!”
A rep from Kitchen Cabinet Kings, AndrewKCK, has responded:
“Thank you for providing feedback on your experience with ordering samples for your dream home. We're sorry to hear about your less-than-ideal experience with PayPal payment and tracking information. We appreciate your feedback and will use it to improve our services.”