"When I ordered the part on line it gave me the price for shipping and I paid the invoice. Two days later I was notified by the dealership that in order for them to ship it to me it would be an additional $30.00 over the $37.00 I had already paid.
When I was shopping for the part I had found another vendor a little more expensive buy offering free shipping. I should have gone with them because I ended up spending more here. But since they waited two days to notify me I was in a bigger rush to get the part. Beware they lie about shipping costs."
"Fast and efficient. Will buy from them again."
"Ordered brake and tail light socket for 2010 mazda 6. Received a trunk lid socket. Payed for shipping back plus going to have to pay a fee."
"Need 2 rubber bumper, ordered but shipping was twice the part price, then it took you 2 weeks to send it. Then when i did get it one part was right the other was not. So i am still needing another. Hard to believe who ever packed the parts could not see they were not the same thing. Feel ripped off"
"Ordering 5 obscure spacers, I fully expected a lengthy backorder. Not only did Jim Ellis Mazda have all 5 spacers in stock, but they shipped to me the same day I ordered them!
I could not be more impressed with these guys!
Bill"
"I ordered a simple part for a 2002 mazda. Your guy diagram didn't match the same diagram I used from your site. So the part was ordered wrong. No big deal. So I contacted a Michael Snow and we shared the difference in diagrams. What you guys had was a nut. What I had from your same diagrams was a bolt. No follow up from there. So I basically paid $9 for two small nuts I don't need."
"Their diagrams make it very easy to verify you are selecting the correct part. They are able to deliver via military mail using USPS. I liked that they followed up to verify the address before sending the part. The part was exactly what we needed to complete our car repair. "
"I ordered a clutch fork, pivot pin, and retainer spring. Not only were they the only ones online that I could get those parts from for my mazda 6, they also had them for a reasonable price, fast shipping, and good communication. They also double checked to make sure I got the right parts for my car. I would recommend them to anyone and will look to buy from them again in the future. Thanks"
"I was close to the seller so I requested to pick it up. They contacted me within an hour of purchase and I was able to pick up the same day. The item was as described. "
"The parts are good quality, but the shipping prices are way too much for what I got. The shipping for one bolt should not be more than the bolt itself especially if it is being shipped one state away."
"Have ordered online many times with Jim Ellis Mazda and always had great results. If any issues they have emailed me with a questions and solutions. Would recommend doing business with them to anyone in need of parts."
"The shopping experience was pretty good. I was able to find the correct part for my Mazdaspeed 3. The diagrams are super helpful, the prices are reasonable. The selection and checkout were pretty easy. Unfortunately, the shipping took forever. I ordered it on February 10th, I didn't get my parts until February 20th. In the age of 2 day shipping, this is a bit much."
"Searched all over California for parts for my 2001 Miata LS. Only found them in Georgia...at Jim Ellis. Wasn't sure of the Part Numbers but the parts department helped me find that correct part...even down to the right Color!!. Then a few days later, the parts were on my doorstep in California!! Plus, they were the right parts for my Miata."
"The web site was very easy to use my parts got here when they said it would even work the bad weather. The only thing that might need help is if you call them they need some customer service skills other than that it was great"
"They dont follow up with the package to make sure everything goes well and make the customer feel like their business matters to them."