"The parts I needed were easily found on the website, easy to compare exactly what part I needed, the payment method was straightforward, and the parts arrived before the weekend so I could put them on the car when I wasn’t working. "
"I've been ordering from Jim Ellis for a while. After a bad experience with another Mazda parts website, I only have good things to say about Jim Ellis. No complaints, but I wish they didn't require a signature for my $200 order. I wasn't home (of course) so I had to pick up at a UPS store days later."
"I've ordered from several dealerships over the years. Most seem to drag their feet on getting parts shipped out, but that was not the case here. I got what I ordered and i got them relatively quick. I'd say parts shipped within 48hrs of ordering and showed up in another 48. I'm fairly impressed and will be using them again when I need more OE Mazda parts. "
"They contacted me on a part that was not available and prepared a refund same day . "
"Part arrived as described "
"I ordered a 1994 MX5 right rear brake cable online figuring I was going to be sorely disappointed. Imagine how nice it was to be told by a very pleasant easy to understand actual human,” yes we have it in stock and you will have it this week.” I had called at 6:30 p.m. expecting to leave a message since I always like to check after online ordering. I called back today before 5:00 pm just to make sure that a 30 year old car part was actually in inventory and actually on the way. Same experience, pleasant young man actually verified the part was being packed to go out that evening. He even apologized for putting me on hold while he checked. My 88 year old friend that I help maintain this car for was glad he will get his daily driver back with a functioning parking brake. "
"Have used Jim Ellis Mazda Parts Department for the last 2 years to order OE parts for the Mazda I am restoring. There has never been a problem of any kind and most parts show up in a week.
The online parts diagrams make finding that obscure part very easy, and ensures you know what the part is for.
Todd is excellent helping with matching the VIN to the parts to be sure you get the right thing for your specific car. "
"Very accurate and responsible "
"I've used Jim Ellis Mazda Parts for many years now. I always get the correct parts and they tend to show up in less than a week. "
"Great service and shipping!"
"Great experience. Fast delivery. Exactly what I needed to fix my Mazda3"
"The Mazda 5 needs a special rear wiper blade. This is my second purchase with Jim Ellis. But experiences were quick and efficient."
"Needed an outside driver's mirror after someone on foot ran into the side of my CX9 and broke the mirror . Checked other sites including Amazon and Jim Ellis was still the cheapest for a OEM part. They always have the most obscure single parts needed. Fast shipping always a need, very good supplier. "
"ordered miata motor parts; arrived in a week. Always have what i need. what else could you ask for?"
"Wimpy looking parts that are way overpriced...these are not stock Mazda parts, s$!t Chinese. "