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Product & services pricing
3.50/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.50/5
Customer service:
3.50/5
Return/Replacement policy:
2.82/5

Verified
4/5

2022-08-29

Almost perfect!

"So far I’ve ordered several dresses from JJ’s. They have all been so beautiful and perfect. The only reason I’m giving 4/5 stars is because of the smell of the dresses. Sometimes it comes over smelling like fish. Other than that, I am not disappointed with the quality or looks of the dresses. "

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Rep reply posted 2022-09-01
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your kind review.

It is recommended that you put the dress in a ventilated place to disperse the smell. We will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
2/5

2022-08-26

Poor tailoring.

"I ordered a dress for my daughter's wedding. None of the sizes were a fit for me so I paid extra to have a dress made to fit and extra to have it delivered earlier. I took my measurement 4 times. I am not a large person, The dress was at least 4 inches too big in the waist, and the bodice was too long for a person of my petite stature. I am 121 pounds. This dress would have fit someone around 140 to 150 pounds. Now I have to pay my own tailor $90 to take the dress in (which ruins the side lace) and up at the shoulders which makes the dress a bit short for me. Now I will have to buy new shoes with a shorter heel- I need 5 1/2 which is hard to find. I will never buy anything from JJs house again."

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Rep reply posted 2022-08-29
A rep from JJsHouse.com, JJsHouse, has responded:

“Dear customer,

Hope you have a nice day. We received your complaint and we are really sorry to bring you all the unhappy experience. Please be assured we would solve the issue properly. We have sent the solutions to your email. Please check your email and if you have any further question, please feel free to contact us again.

Thank you for your cooperation in advance. Hope to hear from you soon.”


Verified
5/5

2022-08-24

Nice

"I was my sister bridesmaid. Beautiful dress, fabric excellent , it was on time
"

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Rep reply posted 2022-08-25
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-08-19

Timely return and purchase

"I bought my granddaughter a dress and a bought myself a gown, shawl, shoes and a pair of earrings. I had to return my granddaughters dress, my shawl and shoes. All were excepted with no problems. I have reordered all that was returned also with no problems."

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Verified
5/5

2022-08-16

As seen online!

"The dresses come as they look and feel nice!"

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Rep reply posted 2022-08-18
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-08-15

Five starts

"The fit of the dress was right per size and I received the dress in a timely fashion. I am very satisfied with my purchase and will be buying more dresses from JJsHouse again."

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Rep reply posted 2022-08-16
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-08-10

Makes you feel elegant!

"I have bought two dresses. They fit great and are beautiful quality. The dresses made me feel elegant and are just fantastic! Will buy again for another function."

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Rep reply posted 2022-08-11
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-07-25

Amazing fashions for the BEST Price

"I love the fashions I get from JJsHouse,com. They are beautiful, well made and the most affordable. I am going to let all my friends know about JJHouse.com . "

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Rep reply posted 2022-08-11
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-07-18

Quality dresses

"Very good and the live chat is helpful"

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Rep reply posted 2022-08-11
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-07-17

Easy to navigate

"I love ordering dresses because I need a custom size and they always come in perfectly! The fabric is light and flows around when dancing"

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Rep reply posted 2022-08-11
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified JJsHouse.com Shopper
Verified
5/5

2022-07-17

I loved my wedding dress

"I ordered my wedding dress, It arrived on time. Also, the quality was exceptional. "

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Rep reply posted 2022-08-11
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-07-11

The dresses are well made and customer service is wonderful.

"Beautiful dresses. Well made and customer service is great"

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Rep reply posted 2022-08-11
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-07-11

Fantastic quality, cut, style!

"I just love this dress. I had to return for a smaller size. I am petite 5'3" 115 athletic and ended up needing a size 0. I love the way crepe fits and I have will probably reorder this same dress in black for a fall wedding. It's great classic cut. "

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Rep reply posted 2022-08-16
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-07-09

Beautiful dress

"I love my dress! It's so beautiful!!! I went to a professional alteration store to get my measurements. My measurements were close to the size 4 so I ordered that size in the shade daffodil and fabric chiffon and it fits a little loose but I like it like that. I could alter it if I want to. The only thing I don't like about the whole process is you can't track your package. Unsure why. But I ordered my dress 5/23, it shipped 5/28 and it arrived 6/8 so that's not a bad time frame at all. Will definitely recommend jjshouse to my friends!! "

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Rep reply posted 2022-08-11
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2022-07-06

Excellent service

"My dress was very good. Just as expected. "

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Rep reply posted 2022-08-11
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”