"I loved the selection, price and quality of the goods and looks exactly as pictured."
"Its clothes, you need to chance the product if it doesnt fit, also your shipping rates are way too high "
“Hi,
We want to apologize for any frustration this experience has caused you. We have been following up your case as soon as you contacted us. It shows that you accept our updated solutions as agreed. We will keep improving and provide better items and services to our customers. If you have further problems, please feel free to let us know. We are always at your service ❤️
Have a nice day.”
"Good experience vast selection of special occasion dresses at a affordable price. Excellent customer service and knowledgeable representatives kind and professional. Would highly recommend to a friend or family member. "
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"I ordered the wrong size and was able to reorder the right size for a full refund on the first dress - was told to send back through the Post Office, but it was UPS
was where l needed to go. Love my dress!"
“Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"Ordered samples and swatches to determine selection. The dresses are excellent quality and true to color."
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
"I bought a dress from jj's house and then returned it because it wasn't what I wanted. Customer service was great helping me return it and helping me order a custom-made dress. I love the final product and got lots of compliments about it at my daughter's wedding."
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~ ”
"purchased a beautiful dress, it did not fit and customer service was excellent"
“Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~ ”
"This was my second purchase from JJ's House - both for grandson's weddings. Beautifully made, great material, lovely color. True to size. Got so many compliments on first one, and I am sure I will on this one too!"
"My experience with JJs from start to finish has been amazing. The variety, quality, color choices, styles and customer service actually deserve more than five stars. I've finally found a Company who truly cares about their customers and customer satisfaction. JJs customer service reps go above & beyond to assist and make you happy. I will definitely be using JJs in the future along with referring everyone I know."
"These dresses are made very well and are beautiful!"
"Bought a dress to wear to my niece’s wedding. Love the amount of dresses to choose from, the variety of sizes and the color options. This is my third purchase from them and will not be my last"
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~ ”
"The dress came bigger. I wrote a review about that and within the next 8 hours, I had an Email from Jjs house, offering me 4 different options to choose from, to fix my problem. I chose a partial refund, and it was on my account the next day.
It was a good experience overall. "
“Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~ ”
"Bad! They sent other color, and now they do not want to accept the return i pay 218 dollars the dress ! Never again "
“Update:
Hi,
We have been following up your case as soon as you contacted us. It shows that you accept our updated solutions as agreed. If you have further problems, please feel free to let us know. We are always at your service ❤️
Have a nice day.
-------------------------------------------------------------------------------------------------------------------------------------------
Hi,
Thank you for sharing your feedback with us. We are so sorry for the inconvenience that this has caused you. We hope you understand that we have Policy to follow for the custom size dresses. And we checked and confirmed that we prepared the correct color as requested. But for your shopping experience, we have sent the return instruction and return label to your email box. Please be assured that we will keep improving and provide better items and service to our customers.
Should you have any questions, feel free to let us know.
Have a nice day.”
"It’s my second time purchasing a dress from JJsHouse. The dress was made beautiful even the type of material used . Just the sizes was a bit off but easily fix . But overall it’s a great dress . "
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~ ”
"The Dresses are high quality and always hit me very well! They are fairly priced so it was perfect for my wedding. My bridesmaids were happy they did not have the break the bank for my wedding. "
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”
A rep from JJsHouse.com, JJsHouse, has responded:
“Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~”