"lack of communication bad experience"

"Great choice of rugs love mine good quality & at an excellent price. Good communication re delivery am well pleased would recommend this company "

"Wanted something bold. The site certainly provided a good choice at very reasonable prices."

"This is the 3rd rug of this type I've had, great quality and great price. I need a 5m runner so it's quite difficult to get."

"Many thanks for fast and reliable service ."

"Very good choices and quick service. "

"easy to use, kept informed of delivery time, would definitely recommend this site for those seeking rugs,runners."

"Very happy with my new rug"

"Orders my rug online, easy to navigate website. Rug arrived on time and is so lovely. Looks fab feels soft and comfortable under foot. A very reasonable price too. Excellent in every way, highly recommend."

"Excellent .Ten out of ten"

"Excellent quality exceptional service. Unbelievable speed of delivery."

"Everything worked as it should."

"Very pleased with it. Beautiful colours, just like the picture. Good quality. Efficient speedy service."

"The rugs I have purchased are good quality and value for money and the ordering and delivery experience is excellent "

"Orders a rug 7 days ago, no communication from the company apart from an automated email confirming my order. Try to call them 7 days later as I have not received my order and their 24/7 phone number has an automated message “our phone line is closed now”! 8 days later no sign of my order! "