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Product & services pricing
4.33/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.34/5
Customer service:
4.04/5
Return/Replacement policy:
4.01/5

Verified
3/5

2024-04-12

I’ll let you know when it actually arrives

"Keep getting UPS announcements- your package will be with you today only to be told o now don’t have a delivery date ….."

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Verified
5/5

2024-04-11

Super!"

"Super rug. Mum very Happy with her purchase. Good quality and excellent service. "

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Verified
5/5

2024-04-10

Gorgeous leopard print rug

"Really pleased with my rug - it looks great. Well made and unique. Well packaged and fast delivery. Would definitely recommend. "

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Verified
5/5

2024-04-10

How Can We Organize Our Life If We Are Not Given A Time?

"Sadly the first part was excellent but the delivery was awful. It just said the date (no problem) but it said End Of Day. I presumed that meant late afternoon or possibly the evening. I organized my day - allowing me to work - around that assumption. The carpet was delivered at 10.40 a.m. Not only was the carpet left out in the open (and heaven knows who could have taken it) but around midday the rain fell so it was soaked in its wrapper on my arrival home. "

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Verified
5/5

2024-04-09

Very pleased with our rug

"Prompt delivery and rug looks great."


Verified
5/5

2024-04-08

New rug

"Easy to order online and kept informed"

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Verified
5/5

2024-04-08

Fabulous Rug

"Ordered a rug and the address wasn’t 100 per cent correct. The company contacted me and it was edited without difficulty "

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Verified
5/5

2024-04-08

Was slightly concerned after ordering but very happy

"Needed a long hall rug and wanted natural materials. This company had a decent range of sizes and the cost was reasonable.

Rug was exactly the size I needed. Turned up on time and is just what I wanted.

UPS shipping was on time without any dramas.

Very pleased with the experience and would buy from them again
"

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Verified
5/5

2024-04-07

Good quality

"Easy to order, good price , good price & good delivery time."


Verified
5/5

2024-04-06

Choice and value

"Love how you can view the carpet in your room choice"

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Verified
5/5

2024-04-05

Happy

"Good quality and fast delivery"

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Verified
5/5

2024-04-04

Beautiful Rug!

"I’ve read some mixed reviews, but I have nothing but effusive praise! Fantastic website, speedy delivery, and a really lovely rug; I was pleasantly surprised at the quality.

I will definitely be making a repeat purchase!!
"

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Verified
5/5

2024-04-03

Tribeca Collection

"Following an unsatisfactory service from the carrier and problems with the quality of the product, my concerns were handled very professionally by Shiva, an acceptable resolution was agreed and I am very satisfied. I would have no hesitation in using Rugs UK again and recommending this company to others. "


Verified
4/5

2024-04-03

Lovely rug

"Arrived in good time , UPS left by front door as I was out and they were early, a bit worrying , could have been stolen
Lovely rug , quite lightweight , but won't be a problem as a heavy coffee table is going on it outside
Good company as I wanted a certain size and shape. Lots of choice not available in the UK. Shipped from USA, was concerned reading other reviews as not a UK company as title suggests , but all good and will order again. Thankyou.
"

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Verified
5/5

2024-04-02

Great value

"Very east to browse stock and bought exactly what I was looking for for a great price"

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