"Ordered a rug and was worried about the colour as it was linen and I wanted cream so cancelled my order, it was very good service and was cancelled easy and money went back into my account very quick. I would order again."

"Lovely rug! Good communication for delivery! Many thanks!"

"Quick service, good choice of colours"

"Your rock was exactly what we were looking for and will fill the hole in our life perfectly."

"The website is so easy to use, can't comment on the rug as not yet received,."

"Great product reasonably priced and good delivery service. "

"The rug is perfect for the room. Great quality and arrived really quickly. Can highly recommend"

"Excellent service and price from rugs.co.uk. Delivery was made 6 days after placing order even though rug was sent from the US. It is a quality item and well-packed. Many thanks."

"Excellent response from the vendor and very nice looking carpet. Thank you. "

"As i had ordered from Rugs uk b4 i just ordered the same rug in a different shape. I ordered same colour Taupe. It came after ordering was easy + fairly quick delivery Price once again was good but on opening totally different colour it is more like a cream colour. The pic on their website was so much darker just like the previous 1. So use them as good but colours not as expected."

"My outdoor rug is great quality and was delivered within 5 days by courier. I had few reservations when I realised it was coming from so far away and not UK but I am delighted with my purchase."

"Don't be fooled by the ".co.uk" website address. I purchased a rug for £79, when it arrived, the colours were nowhere near as vibrant as the pictures on the website. I enquired about returning it and was told it would cost me £61 as you cannot return them to their UK warehouse, they have to be sent to their warehoused in Switzerland or the USA........... I really wish I had looked at the "returns" section of their website first as I would not have ordered from them if that was the case. They did give me a "partial refund" of £24 but I'm still pretty much out of pocket with a rug that did not meet expectations"

"Easy to find what we wanted & buying procedure ok Navigation of website ok "

"Very easy to navigate the site, great choice of rugs and price, delivery time as stated."

"Ordered a rug was delivered quickly good quality and just as described so pleased with it that I ordered a runner to go with the rug
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