"Very fast shipping and delivery. Problems I encountered were quickly resolved over the phone. Tech support personnel were courteous and very helpful. "
"Order 6 cases. They no longer carried the case I wanted so they sent me a cheaper case that I did not want (without asking me). Received cases on 9/4/2003. Talked to Dima that day, and was told he would send out a return shipping ticket. Waited two weeks and never received pickup ticket.
On 9/23/2003 I talked to Dima again and was told to ship the cases back and I would get a credit for cases and shipping.
Talked to Dima on 10-15-03 was assured I would get my credit in two weeks. $199.23
Talked to Dima on 11/10/2003 was told credit would be applied the following Saturday if not call back Tuesday.
Called back on Tuesday and talked to Alex and was told credit was done on 11/25/2003.
Was credited on 11/25/2003 the amount of $180.00 not the full amount of $199.23.
Alex will no longer answer the phone.
Sent email to customer service on 12/1/2003. Received an email from Justin saying he was sorry and credit would be processed immediately. As of 12/22/2003 no credit and Justin will not answer email.
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"They were very quick to get my order to me but unfortunatly the computer had something wrong with it. I spoke w/ technical support and decided it would be best to send it back to be fixed. They recieved the package on 12/8/03. I have sent a few e-mails and have gotten no response so I'm getting a bit worried about the status of my order, but I do understand they are probably busy w this being the holidays. I am just glad this was not a gift to someone because I know It wont be on time for christmas. They have been very pleasant and prompt but seem difficult to get in contact with. Only thing that could be better is communication.
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"One of the few willing to ship USPS to Alaska thus saving about $25. Online ordering very easy, everything shipped OK."
"Thank you Infinity Systems!!! You provided what BZBoyz and PC Rapids couldn't. They shipped out my motherboard exactly as promised on their website. I had no problems with the transaction or the motherboard. It took me 2 months of hassle with the OTHER companies that claimed they had the board in stock, then called to offer me a higher priced board. Infinity came through and I'll recommend them highly over the Signal Hill based companies."
"I bought 1 stick of 256MB DDR333 memory (Dec 9 2003). Overall, the base price plus shipping was cheap but it took them 7 days just to ship it (package stamped Dec 16 2003). In the end, I got it 10 days after I ordered (Dec 19 2003). Your mileage may vary."
"I ordered a computer on invoice #00080840. I had questions concerning some of the components. It was a little difficult to get ahold of them but they were helpful when I did. Price is good and shipping was excellent. I had the computer in 7 days. I'm not to sure about some of the return policies at this time."
"Very good company. The prices are right. Ordering process was easy. Overall I give it a solid 9. "
"THIS WAS THE FERST TIME I USED THIS COMPONY AND IT WAS VERY GOOD AND FAST MY ORDER WAS ALL THERE AND IN GOOD WORKING ORDER I WILL USE THEM THE NEXT TIME I NEED SOMTHING FOR MY SYSTEM ORDER NUMBER 00080826"
"Bought a new mainboard from here, I kept having troubles getting it to work right. I tried a few other places to get information how to fix it, Infinity systems was the first to reply with helpful information to use my new product. thank you"
"Excellent service, I have bought a number of things from Infinity Systems Plus and have been very impressed with their service. I would give them a 5 star rating."
"Product was in the wrong EBay category which made them seem a little sneaky, I bought the product anyway because I didn't read the description in full. Other than that, they seem like an awesome dealer to work with. Shipment was incrdeibly fast, great packaging. Overall, a great place to deal with."
"I just bought an asus A7n8x deluxe motherboard combo with an anthlon xp 2800 processor from this company on tuesday the 2nd. I got an email right away confirming my order. The email read "You will receive an e-mail confirming the shipment of your order with a UPS tracking number (unless shipped via the U.S. Postal Service) when your order ships. It will arive within 1 - 3 business days"...well I never got a tracking number and its now monday night and Ive got no package. I also wrote them an email saturday morning explaining that I need this part to meet a deadline, and I havent gotten a reply yet. Parts are cheep yes, but as of right now, if you want good service and speed for parts go to newegg."
"Very competitive pricing. Free shipping a plus!!!!!!!!
All the above are correct, now let me tell you how they treat you. Basically, once you pay for an item, if you have a problem with it, they are no help. They sent you an email saying, just call in and we will help you, but when you do, they are rude and give you a run around. I had used them a few times and was planning on using them for all my company needs, but with the customer service they provided, there is no way."
"I ordered a system online. It was the first time I used pcinfinity, but they were recommended by a friend.I placed the order on Dec. 02/2003 and received the system Dec.05,2003. The shipping was free and the system was just as advertized. I will use them again,and will recommend them to any one interested in a good value, and good service."